TechNadu Release Interview With Cybersecurity Expert Troy Hunt on Dangers of Reusing Passwords

NEW YORK, Sept. 30, 2018 /PRNewswire/ — TechNadu, an online technology news source, has just released a new interview with Troy Hunt, a leading cybersecurity expert. Hunt notes in the interview that reusing passwords on multiple websites can negatively impact daily life and become a big threat to personal cybersecurity.

When asked by a journalist with TechNadu what the biggest threat to personal cybersecurity is right now, Hunt indicated it was reusing passwords. He says in the interview, “I think it’s ourselves. The biggest threat we have as individuals is this reusing of passwords. To put this in perspective, what I see time and time again is that people will sign up for lots of different services with the same password, one of them suffers the data breach, and then they start having all of these other services taken over.”

Hunt indicates this can have a domino effect and that once one site is breached all are in jeopardy. Reusing passwords is something common for most people. The risk though is high. Hunt notes in the interview that he has seen people have a breach with an email account and from there it can affect everything from iCloud accounts, losing photos and files, social media accounts and even financial websites like online banking, credit cards and more.

Hunt is behind the website Have I Been Pwned, which allows people to check to see if their credentials were part of any data breaches. It also offers steps to better security. In addition, as the TechNadu interview indicates, Hunt is a Microsoft Most Valuable Professional for Developer Security, a Pluralsight author, and testified before the U.S. Congress on the impact of data breaches.

The interview with TechNadu included several other questions. They touched on privacy, artificial intelligence, broader issues in cybersecurity, and even the security of iPhones versus Android. Hunt and his family primary use iPhones for a number of reasons. In the TechNadu interview, Hunt noted that he recently shared a tweet in which the chief security officer for the DNC Bob Lord was quoted as saying he wants to make sure everyone rolls over to iPhones because of the security. Hunt noted that Lord reasoned that it’s more consistent in terms of how fast updates are provided and being able to run the newest and best operating systems. Hunt agrees with Lord’s assessment.

Hunt says in the interview, “It’s also a lot harder to get lower-level access to device features which you can do on Android, and you’re also a lot less likely to load an app from an unofficial store. So, this sort of security posture really is world-class, and combined with the other factors as well, I’m much more comfortable running iDevices.”

The interview also touched on privacy and security with the Internet of Things. TechNadu asked Hunt if there any type of smart devices he wouldn’t bring into his home for fear of privacy. Hunt said in the interview, “Most smart devices are used by my children. So, I’ve been involved in data breaches before that have involved IoT and one of those data breaches was connected to teddy bears called Cloud Pets. And I saw all of this data collected from children exposed to the internet. I have an increasingly large number of IoT things in my house, but I’m just really selective about what they are and if I actually need them. There’s a lot of rubbish that you simply don’t need and every connected thing does pose some degree of risk.”

The interview provides a wealth of other cybersecurity information and exclusives. To learn more and read the entire interview visit, TechNadu.com.

About TechNadu

We are not just a team of writers who report about technology innovations on a daily basis. We are an international team of tech enthusiasts and passionate writers who are building a digital bridge between today’s technology and consumers. As such, we cater to an extensive group of readers. Our content provides helpful information for both inexperienced individuals seeking answers to their IT-related problems, as well as fellow tech enthusiasts who want to learn about the latest technologies and products, before anyone else on the Web. For more information, visit TechNadu.

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Artificial Intelligence Breast Cancer Full Cycle Health Management System

BEIJING, Sept. 29, 2018 /PRNewswire/ — On September 28th, 2018, the “2018 Pink Ribbon Campaign and Smart Medical Theme Festival” jointly launched by “TREND HEALTH” a global technology giant, Intel and medical AI Unicorn HuiyiHuiying was opened in Beijing. “Protect with Love, Prevent with AI” as the theme, Alyson Griffin, vice president of global brand marketing from Intel, Yali Liang, general manager of Intel Marketing Group’s industry solutions division, Gong Na, president of fashion magazine, and Yi Wang, vice president of fashion group. Yajun Sun, executive publisher of Fashion Health magazine, Xiangfei Chai, Founder & CEO of HuiyiHuiying, Co-founder & COO Na Guo of HuiyiHuiying, and many guests from the medical and industrial fields participated in the event to discuss how to use AI technology to benefit breast cancer prevention and treatment.

At the meeting, HuiyiHuiying and Intel jointly launched the “Artificial Intelligence Breast Cancer Full Cycle Health Management System” to help screening and diagnosis through artificial intelligence technology. Saying Huo, Wei Sun, Xuejuan Luo and Jiaqi Li were present as representatives of this year’s charity star and were awarded the “Pink Ambassador” award.

Panel Discussion: Guests from various industries share their insights at the Smart Medical Theme Salon

Protect with Love, Prevent with AI

According to the statistics, breast cancer is the second leading cause of death in women and in fact, one in eight women will be diagnosed with breast cancer. The incidence rate has ranked first among female malignant tumors and has become the first killer threatening women’s health. “Early screening, Early detection, Early treatment” is essential for women to prevent breast cancer. Mammography, ultrasound, MRI and other imaging examinations have become important means of breast cancer diagnosis and treatment. However, in the field of medical imaging, we are still facing many issues: the gap between doctors’ supply and demand, high barriers for entry, uneven distribution of medical resources and rapid growth of data, etc. With the continuous breakthrough of artificial intelligence technology and the gradual integration with the healthcare field, it has become possible to apply AI to the prevention and treatment of breast cancer. Through AI technology, it will reduce breast cancer mortality and increase breast conservation rate.

The newest technology cannot go become profitable without the lead of the technology giants. Intel and China Medical Imaging AI Unicorn, HuiyiHuiying, jointly developed the “Artificial Intelligence Breast Cancer Full Cycle Health Management System” to provide a reliable end-to-end artificial intelligence solution covering from screening to follow-up. The whole process of monitoring is mainly divided into three stages: In the first stage, artificial intelligence participates in breast image interpretation and be able to cover a larger number of people. In the second phase, artificial intelligence provides clinical decision support, combined with Radiomics, to provide a very accurate basis for clinical decision making. In the third stage, artificial intelligence participates in analyzing follow-up data to enable postoperative evaluation and prediction.

Alyson Griffin, vice president of global brand marketing at Intel Corporation, said: “We are very happy to participate in the Pink Ribbon campaign. This is an exciting collaboration that fully demonstrates Intel’s huge commitment to innovation and the use of innovative service society. We are willing to use our most advanced technologies, including artificial intelligence technology, help the world solve the most pressing challenges.” Yali Liang, general manager of China’s marketing group’s industry solutions division, said: “Artificial intelligence has been emerging in protecting human life and health. Intel has a wide range of artificial intelligence products in the industry. By working with eco-industry partners, it can accelerate the application of artificial intelligence in the medical industry and promote artificial intelligence to bring great value to the medical industry and protect human life and health.”

Yajun Sun, editor-in-chief of TRENDSHEALTH Journal, said: “In the past 16 years, the Pink Ribbon event, which represents health and beauty, has become a well-known activity with continuous efforts of our partners and us. It is the first time we cooperate with high-tech company to present the Pink Ribbon event together. Integrating the leading artificial intelligence into the Pink Ribbon is a major breakthrough that will bring tremendous momentum to the event,” said Yajun Sun, editor-in-chief of TRENDSHEALTH Journal.

“Along with the cooperation with Intel’s technical team, we have greatly improved the accuracy and efficiency of mammography screening, and have made great breakthroughs in the diagnosis and treatment. The growth also inspires us and we believe that artificial intelligence will further integrate with the medical industry and play an important role in medical imaging. We will also cooperate with Intel to push the medical industry reform and bring welfare to healthcare,” said Xiangfei Chai, Founder & CEO of HuiyiHuiying.

Caring for Breasts with AI, Passing on Love

As the leadership driven by medical data in AI medical industry, HuiyiHuiying has taken healthcare innovation as its mission and has been committed to integrating the most cutting-edge cloud computing, big data, and artificial intelligence technology into medical care. In the past 3 years, HuiyiHuiying has taken artificial intelligence as a breakthrough and has released a number of AI medical products, including lung nodule diagnosis, fracture diagnosis, chest X-ray diagnosis, and AORTIST 2.0 Aorta AI cloud platform. HuiyiHuiying has empowered the tiered diagnosis & treatment, precision diagnosis & treatment and took the lead in AI medical industry, with products installed in more than 800 hospitals.

“The current era is not only the best time, but also a great era. Thanks to the development of deep learning and computing power, big data has become the greatest asset of mankind. Artificial intelligence, the new productive force in the fourth industrial revolution, has brought profound changes to the healthcare field and opened a new era of patient-centered medical AI,” said Na Guo, Co-founder & COO of HuiyiHuiying.

Na Guo mentioned the significant morbidity of breast cancer. On average at least 16 women were diagnosed with cancer per minute globally, 4 with breast cancer; and on average 8 women died of cancer per minute, at least 1 of them had breast cancer.

With the collaboration with Intel, HuiyiHuiying launches the product “Breast Cancer Artificial Intelligence Full Cycle Health Management Cloud Platform” on the AI assisted diagnosis platform “Dr. Turing.” This is the world’s first patient-centered breast cancer AI full-cycle health management cloud platform, which can provide a full data chain monitoring and management platform and a full-cycle solution for breast diseases. Supported by Intel Xeon servers, its high-throughput computing platform adopts mammary cancer screening technology such as Intel Inception-v4 and inception-resnet-v2 to support multi-modal data operations, which can improve data processing and efficiency of detection greatly.

Dr. Turing-2.0 of HuiyiHuiying is an artificial intelligence 2.0 product that can realize clinical decision-making and individualized diagnosis and treatment. It is different from artificial intelligence 1.0 product which can only perform disease screening diagnosis. It can improve medical staff efficiency depending on imaging technology, screening diagnosis and clinical solution efficiency and provide personalized diagnosis and treatment programs for patients, and also optimize the diagnosis and treatment process. AI technology will run through the whole disease cycle of mammary cancer and will greatly save the cost of diagnosis and treatment. AORTIST 2.0 Aorta AI cloud platform, Dr. Turing 2.0 is another product that has the clinical decision-making solution.

The lecture "Protect with Love, Prevent with AI" is given by Na Guo, Co-founder of HuiyiHuiying.

HuiyiHuiying will continue to excavating AI technology and medical innovation

The spark of the technology and healthcare lights up this pink event

Enterprises from different industries continue to promote the pink ribbon campaign and extending public welfare to more fields, which will affect more people and help with the concept of “early screening, early detection, early treatment.”

HuiyiHuiying, iKang, United Family Healthcare, TiHe COMMUNICATION, Joyrun and SD Bao received the 2018 TRENDSHEALTH Pink Ribbon Campaign “Pink Public Welfare Alliance” award issued by “TRENDSHEALTH”.

The most exciting moment came near the end of the event, 2018 Pink Ribbon Lights Ceremony was jointly launched by Gong Na, the president of Fashion Magazine, Yi Wang, vice president of Fashion Group, Yajun Sun, media industry general manager of Fashion Group and executive publisher of “TRENDSHEALTH”, Alyson Griffin, vice president of global brand marketing of Intel, Zhang Yifan, marketing vice president of Intel and general manager of China marketing, Yali Liang, Xiangfei Chai, Founder & CEO of HuiyiHuiying, Na Guo, Co-founder & COO of HuiyiHuiying.

As the audience was counting down, the Intercontinental Hotel, the landmark of Sanli Village, turned pink and then the color of Intel logo switched from blue to pink. The slogan of “Protect with Love, Prevent with AI” issued by Intel and TRENDHEALTH appeared on the building. Additionally, the light boxes outside of the Beijing Capital Airport turned pink that leaving a charming scene on the early autumn of Beijing sky.

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noHold’s Artificial Intelligence Platform is now also Available on Google Cloud

MILPITAS, Calif., Sept. 28, 2018 /PRNewswire/ — noHold is excited to announce their Artificial Intelligence (AI) Platform, SICURA®, is now available via the Google Cloud Platform (GCP).

Since noHold’s inception in 1999, its software has always been provided via the cloud. Back then it was called ASP, Application Service Provider. Since then, the Cloud has continued to grow in functionality and familiarity. Cisco predicts, “By 2021, 94 percent of workloads and compute instances will be processed by cloud data centers; 6 percent will be processed by traditional data centers.” (Cisco)  

Having experience in providing SaaS through the cloud for almost two decades, noHold has recognized firsthand the importance of reliability and security for its clients. We are thrilled to be able to offer our technology on yet another platform that excels in those areas, Google Cloud Platform.  

noHold and its clients are now able to take advantage of the benefits Google Cloud provides which include:

  • Top security and compliance from ISO, FR, HIPAA, and more. 
  • Extreme reliability – 99.95% uptime guaranteed.
  • Scalability – adding Google Cloud to noHold’s portfolio allows for the flexibility to easily handle increases in client needs.  
  • Improved performance – faster load times with coverage around the world.
  • Data analytics to capture, process, store, and analyze your metrics.
  • Live migrations of virtual machines.
  • Multiple types of storage that securely back up your data.

“It has been beautiful to see the evolution of the cloud space. We are happy to see in Google a partner that helps us better serve our customers,” said Diego Ventura, CEO and Founder of noHold.

About noHold, Inc.

noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the acknowledged leader in Web based Self-service solutions with a mission to deliver real answers to real questions – real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interactions. noHold customers include Cisco, Dell, McAfee and a host of industry leaders. More information can be found at http://www.nohold.com.

Press Contact
Veronica Cech
Marketing Associate
202446@email4pr.com 
408.946.9200 ext. 356
All other product and service names are the property of their respective owners.

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OneTrust Crosses 500 Employees and 1,500 Customers Across Six Global Offices

LONDON, Sept. 28, 2018 /PRNewswire/ — OneTrust today announced it has become the largest and most widely used dedicated privacy management technology platform for compliance with GDPR and Global Privacy Laws. In under three years, the company has grown to 500 employees across six global offices with 1,500 enterprise customers, including 200 of the Global 2,000. OneTrust has an additional 10,000 community customers through various partnerships including the International Association of Privacy Professionals (IAPP), the world’s largest global information privacy community. OneTrust was also recently positioned as a strategic leader in global privacy management in an independent industry research report by analyst firm, Ovum.

(PRNewsfoto/OneTrust)

Learn more about OneTrust at PrivacyTECH 8-10 October in London

Supporting the Industry’s Largest and Most Complex Privacy Initiatives
More companies are now choosing OneTrust over any other dedicated privacy management technology platform to meet their GDPR and global privacy compliance requirements. With more than 1,500 customers, OneTrust technology scales to serve small and medium-sized enterprises up to the most complex global organisations. OneTrust customers span industries and regions and include 200 of the Global 2,000, the world’s top five advertisers, top three insurance providers, top two retailers, seven of the top 10 global pharmaceuticals, six of the top 10 largest technology companies, four of the top five accounting and consultant firms and three of the top four publishers. OneTrust also serves the world’s largest bank, airline, hotel company, beverage company, aerospace company and logistics provider.

Read more about how OneTrust customers are using technology to operationalise their privacy programmes

Scaling Globally with 500 Employees and Counting
OneTrust customers are supported by the largest and fastest growing team of dedicated privacy management technology platform professionals with 500 employees across six global offices. Most significantly, OneTrust has the largest research and development team in the industry with more than half of the company dedicated to R&D and customer success.

Managing Growth Through Disciplined Training and a Seasoned Executive Team
OneTrust customer facing employees maintain a high bar of expertise, including holding the IAPP’s Certified Information Privacy Professional (CIPP), widely accepted as the gold standard. OneTrust staff combined holds more than 250 privacy and legal credentials to maintain a high-quality experience for customers.

Additionally, OneTrust has balanced growth with a seasoned executive team, recently adding Nick David, VP Services in EMEA, as the 17th executive member.

Expanded Investments in Global Office Space
OneTrust today has 500 employees across six global offices with dozens joining the team every month. To support the fastest growing team of privacy technology professionals, OneTrust has expanded offices across the globe to support continued growth and better serve customers.

  • Atlanta: OneTrust will be relocating to 75,000 sq. ft. of class A office space in Sandy Springs
  • Bangalore: OneTrust expanded its central Bangalore offices to approx. 19,000 sq. ft.
  • London: OneTrust expanded to 9,000 sq. ft across two new floors in its City of London office space
  • Melbourne: OneTrust recently launched a new Melbourne office to support Australia and New Zealand regions

OneTrust also supports customers from Munich and Hong Kong with dedicated sales offices in the regions.

“Innovations in technology, big data, IoT and artificial intelligence are fuelled by massive collection and use of personal data,” said Kabir Barday, OneTrust CEO and Fellow of Information Privacy (FIP). “Significant breaches of trust in this ecosystem have brought both consumers and regulators globally to the table demanding more transparency, choice, and accountability from organizations with respect to how to handle personal data. The GDPR created a forcing function for organizations to undertake significant operational reform to provide this transparency and choice, and a ripple effect globally resulting in countries like Brazil, India, Japan and many others following with similar requirements. As companies must comply with a growing list of privacy regulations, OneTrust has become the strategic solution of choice globally to implement the transparency, choice and accountability required to comply with these regulations. We are proud to support our customers with the largest dedicated team and most widely used technology in the privacy industry.”

For additional information, or to request a live OneTrust Privacy Management Software demo, visit OneTrust.com or email Info@OneTrust.com.

About OneTrust
OneTrust is the global leader in privacy management and marketing compliance software. More than 1,500 customers, including 200 of the Global 2,000, use OneTrust to comply with global data privacy regulations across sectors and jurisdictions, including the EU GDPR, ePrivacy (Cookie Law) and California Consumer Privacy Act. An additional 10,000 organisations use OneTrust’s technology through a partnership with the International Association of Privacy Professionals (IAPP), the world’s largest global information privacy community.

The comprehensive platform is based on a combination of intelligent scanning, regulator guidance-based questionnaires, automated workflows and developer plugins used together to automatically generate the record keeping required for an organisation to demonstrate compliance to regulators and auditors. The platform is enriched with content from hundreds of templates based on the world-class privacy research conducted by our 100+ in-house certified privacy professionals.

The software, available in 50+ languages, is backed by 24 awarded patents and can be deployed in an EU cloud or on-premise.

OneTrust helps organisations implement GDPR requirements, including Data Protection by Design and Default (PbD), Data Protection Impact Assessments (PIA/DPIA), Vendor Risk Management, Incident and Breach Management, Records of Processing (Data Mapping), Consent Management, ePrivacy Cookie Consent, Data Subject Access Rights, Portability and Right to Be Forgotten, as well as demonstrating accountability and compliance.

PrivacyConnect, OneTrust’s GDPR community, hosts free workshops in 85 international cities, and is attended by thousands of privacy professionals to share best practices.

PrivacyTECH, OneTrust’s global user conference, will take place 8-10 October in London. OneTrust PrivacyTECH will bring together privacy professionals breakdown the latest technology innovations driving global privacy compliance.

OneTrust is co-headquartered in Atlanta, GA and in London, UK, with additional offices in Bangalore, Melbourne, Munich and Hong Kong. The fast-growing team of privacy and technology experts surpasses 500 employees worldwide. To learn more, visit OneTrust.com.

Media Contact: 
Gabrielle Ferree
Public Relations
+1 770-294-4668 
Media@OneTrust.com

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JLK Inspection with AI Technologies at Radiological Society of North America 2018 and International Security Expo 2018

Toward AI-based Medical Image Analysis Solution (JBS-01K, JPC-01K)

SEOUL, South Korea, Sept. 28, 2018 /PRNewswire/ — Specialized in AI-based solutions, JLK Inspection, Inc., a member company of the K-ICT Born2Global Centre, will participate in the 104th Radiological Society of North America (RSNA) 2018 in Chicago, USA, from November 25th to 30th to display the latest AI-based medical image diagnosis supporting system.

Image analysis of JPC-01K, Artificial Intelligence-based solution for prostate cancer

JLK Inspection’s product line includes a wide range of solutions for stroke, Alzheimer’s, prostate cancer and lung cancer. Through the AI-based image analysis technology, it learns various medical images such as MRI, CT, X-ray and has more than 15 solutions for more than 10 diseases.

Providing users with quantitative analysis of medical images, the products not only enhance user convenience, but also assist in improving the objectivity of medical care based on quantitative grounds of AI analysis.

In RSNA 2018, JLK Inspection introduces ‘JBS-01K’, an ischemic stroke diagnosis solution. JBS-01K, which is now moving forward to get approved by the FDA and CE for the US and European markets.

‘JBS-01K’ recently obtained approval for the first time as an AI-based class 3 medical device in Korea, analyzes brain MRI images and clinical information to detect ischemic stroke lesions and to perform TOAST classification of ischemic stroke subtypes, visualizes the result, and provides the quantitative result to the user.

A prostate cancer diagnosis solution, ‘JPC-01K’ is also one of the solutions which uses the patient’s multi-parameter MRI image as input and automatically detects the location of prostate cancer, visualizes the result and provides it to the user.

This solution allows physicians or medical experts to perform a MR-targeted biopsy according to the analysis result of ‘JPC-01K’, which acts as a quantitative ground for the determination and detection of biopsy area to reduce the risks of prostate cancer patients, such as injection, pain caused from biopsy and so on.

Toward AI-based Security Image Analysis Solution (JSS-01K)

As an expansion of AI-based image analysis technologies into security industry, JLK Inspection will also participate in the International Security Expo (ISE) 2018, the event will take place in London Olympia, UK, from November 28th to 29th.

ISE is the largest security showcase hosted by the UK’s Nineteen Events, which grows drastically with a big difference than ever and boasts of world-class B2B exhibitions and conferences.

In this exhibition, JLK Inspection, which has proven AI-Based technologies in the field of medical image analysis, will make an appearance to the X-ray field backed by its own development of an intelligent X-Ray image analysis solution called ‘JSS-01K’.

These days, there is no clear way to prevent most of confidential information leakages that occur through using portable storage devices and smart devices. Therefore, the leakage of information and technology occurs frequently and hard to prevent.

In regard to enhance enterprise security against information leakage, ‘JSS-01K’ is developed by JLK Inspection to analyze automatically the security X-ray images and immediately provide detection area of the items after training by machine learning algorithm.

‘JSS-01K’ provides not only efficient, secure and intelligent management service of enterprise security in real time, but also seamless connection service and compatibility with all existing X-ray equipment installed in security field.

In August of 2018, JLK Inspection successfully completed field testing of ‘JSS-01K’ at the security site of the largest semiconductor manufacturing factory in Korea. Security personnel at actual site who used the solution appreciated and realized the effectiveness of enterprise security enhancement and work efficiency management, and mentioned the necessity of prompt release of ‘JSS-01K’.

For the present, ‘JSS-01K’ is basically being offered as detection target for notebook, external HDD, smart phone, USB, tablet PC and possible to expand the target scope according to user’s needs. Hence, it can be introduced and applied to the overall security market of X-ray. It will also contribute to government bodies and security sites where the import of goods is prohibited for security reasons such as guns, knives and so on.

JLK Inspection will show the differentiation and excellence of its intelligent X-Ray image analysis solution, ‘JSS-01K’, which is based on artificial intelligence technology for security industry workers. JLK Inspection will demonstrate the solution to participants directly during the exhibition period.

Won Tae Kim, CEO of JLK Inspection said, “We will continue to show innovative solutions through our efforts and strive to contribute to medical industry and security industry, so that we can become the world leader in Artificial Intelligence Technologies.”

For more detailed information on JLK Inspection, visit http://jlk-inspection.com/

JLK Inspection
chkang@jlk-inspection.com 

K-ICT Born2Global Centre
jlee@born2global.com

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Frenetic Orders For Creative’s SXFI AMP At Launch

MILPITAS, Calif., Sept. 28, 2018 /PRNewswire/ — Creative today announced that it had experienced phenomenally strong initial sales numbers right from the time its new Super X-Fi online store at www.sxfi.com opened on 24 September 2018 at 6.34pm (Singapore Time).

(PRNewsfoto/Creative Technology Ltd)

The product that was snapped up in record numbers was the all-new SXFI AMP. The SXFI AMP is the first manifestation of Creative’s game-changing Super X-Fi headphone holography technology. Made for Android users, the SXFI AMP is the best of two worlds; it combines Super X-Fi technology with a premium high-performance headphone amplifier in a dongle no larger than a finger.

“I’m truly blown away by the initial whirlwind sales reaction to the launch of the SXFI AMP. In barely 20 minutes we clocked in an amazing 600 units sold. The confidence that folks out there have in the revolutionary Super X-Fi technology is truly heartening. And the sales period took place in the evening when people were busy commuting home from work. Of course these are initial launch numbers and have an element of pent up demand in it. It’s early days yet and we are just testing out the product in a small market like Singapore. You probably can’t expect this number to scale linearly at this initial phase,” said Sim Wong Hoo, CEO of Creative.

“This is even more impressive than what we experienced when we first launched Sound Blaster in 1989, which went on to sell over 400 million units worldwide subsequently. It actually took Sound Blaster 4 days for us to reach 600 units when we launched it at COMDEX 1989 in Las Vegas. That in itself was a phenomenal result at the time. But now with Super X-Fi, it’s the same number of units in just 20 minutes! Initial stocks are limited and are selling out fast. So if you want to be part of this revolution, get one now to avoid disappointment.”

HOW SUPER X-FI WORKS

Imagine capturing the listening experience of a high-end multi-speaker system in a theater and actually re-creating that same expansive experience – the same depth, detail, soundstage, three dimensionality, immersiveness, realism and more. It’s like the magic of holography, but in audio – for headphones.

Leveraging on leading-edge precision technology that maps the distinct acoustics of an audio system projecting sound to the human ear in an expansive three-dimensional space, the Super X-Fi holographic audio experience intelligently translates that complex information into an almost identical breathtaking listening experience for headphones.

In addition, everybody hears sound differently in the real world, depending on the shape of one’s ears and structure of the head. Super X-Fi further uses Artificial Intelligence to map the individual’s ear shape and head profile, then utilizes a computationally complex algorithm to transform and custom tailor the audio to each individual, so that it sounds perfect to each and every one, and like what they hear in the real world.

Pricing and Availability

The SXFI AMP is priced at SGD219 (USD149.99) and is available for purchase at www.sxfi.com/amp/. The SXFI AMP is being rolled-out in Singapore first. Worldwide delivery is expected to commence in November 2018.

Super X-Fi Early Adopter’s Special

Early Adopters ordering the SXFI AMP during its initial launch period will also receive a complimentary pair of Aurvana SE Super X-Fi Certified Headphones worth SGD99 (USD69). This offer will be available for a limited period only, and while stocks last.

About Creative

Creative is a worldwide leader in digital entertainment products. Famous for its Sound Blaster® sound cards and for launching the multimedia revolution, Creative drives digital entertainment with cutting-edge audio solutions which include premium wireless speakers, wireless headphones, powerful audiophile-grade amplifiers and digital audio converters, and next-generation home-theatre systems. Creative continues to re-invent the Sound Blaster, which has a user base of over 400 million, with its ground-breaking Sound Blaster Roar and Sound Blaster X7 that aim at the new mobile networked generation by bridging the worlds of the computer, smartphones, and tablets.

Beyond Sound Blaster, Creative has also unveiled X-Fi Sonic Carrier: a brand-new concept in hi-res audio and video delivery for home entertainment. This technology powerhouse hosts, bridges and enhances a multitude of state-of-the-art technologies and entertainment platforms, and personifies the Audio of Tomorrow.

This announcement relates to products launched in Asia. Availability is subject to change without notice and may differ elsewhere in the world according to local factors and requirements. Creative, the Creative logo, Super X-Fi, X-Fi, Sonic Carrier and Sound Blaster are trademarks or registered trademarks of Creative Technology Ltd in the United States and/or other countries. All rights reserved. All other trademarks are the property of their respective owners.

CONTACT INFORMATION

Creative Technology Ltd
Eugene Chong
(65) 6895 4190
yochong@ctl.creative.com

 

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Build Your own Chatbot to Transform Telecom Customer Service

BAAR, Switzerland, Sept. 28, 2018 /PRNewswire-PRWeb/ — Customers rate telecom customer service poorly on feedback forms and Net Promoter Scores (NPS). This is no surprise for those who know how extremely complex the interplay of mobile devices and global wireless networks are. Customer support call centers are unfortunately where technological complexity thrives. Service agents have the impossible task of fixing all service or device problems thrown their way, all done remotely via a mere phone call!

Chatbots are becoming the preferred platform to deal with customer care interaction in many industries. It’s no surprise why – via a simple user interface, they can easily deliver answers and solutions. In this article, Olivier Engel, the EVP of Product Development at Sicap, investigates how mobile service providers can build a Customer Care Chatbot. Dan Code-McNeil, the Head of Sales at Ada, a global AI customer service leader provided insights for the story.

According to the analyst firm Gartner, chatbots will be integrated across 25 per cent of all customer service and support operations by 2020. This evolution is facilitated by the rapid improvement in bot platforms, natural-language processing and machine learning.

Telecom Customer Care Hits the Chatbot Sweetspot!

Thanks to the many chatbot platforms available, any company can now build a chatbot in no time! However, automating a customer service bot that scales to meet the needs of millions of customers can be challenging, without an experienced partner and AI powering your bot.

Smartphone owners encounter dozens of different kinds of problems, and the solution to their particular problem can differ, depending on the device and operating system involved. Today, call centers need support content for hundreds of solutions, depending on the particular problem in question.

Chatbots thrive in these environments, due to their ability to provide support to identify the customer’s specific problem and provide a personalized solution directed at that problem.

When a mobile service provider decides to begin a bot-building journey, the first step is to define the purpose, objectives and use-cases for the bot. In the customer care context, they may be used to accomplish customer requests – such as helping subscribers to configure Access Point Name (APN), Wi-Fi hotspot or an email account, instructing them on how to top up their prepaid balance and so on.

As the telecoms requirements can be complex, thorough research is recommended to find out what kind of problems your customers could encounter, which problems take time to solve, which device models cause the most inquiries and which are the frequently asked questions.

How Brainy does a Bot Need to Be?

The chatbot experience is only as good as the machine learning that powers it. It’s important to find an AI-powered platform that provides not just instant, but also intelligent support.

When a user asks a bot for help in repairing the Internet connection, the chatbot must understand what the user wants and provide the right response. Natural Language Processing (NLP) makes this possible.

Ada, a global leader in AI-powered customer service allows non-technical teams across telecommunication companies, build and deploy a scalable, intelligent customer service bot in less than a month, and this is available in more than 100 languages.

Dan Code-McNeil, Head of Sales at Ada, says that the company has enabled businesses to automate up to 70% of their customer service, with more than 80% recognition by using its AI powered platform, Ada.support (https://ada.support/).

The company’s proprietary machine learning and natural language processing model learns from hundreds of thousands of conversations taking place every day across their clients’ bots. This allows Ada to consistently improve the accuracy and capabilities of its AI, and to ultimately strengthen the customer experience.

Chatbots can also be built without Artificial Intelligence. The hard-coded rule-based approach is technically easier, but lacks the scalability, flexibility and intelligence of the AI-based solutions. The caveats can be substituted by suggestive questions, combined with quick-reply buttons and other components, aiding the conversation with a less intuitive bot.

A Bot Framework or a Bot Platform?

Operators and MVNOs can build customer service bots in two ways.

Using a Bot Framework, such as Wit.ai or Chatscript requires software development resources, but they make the development faster and remove much of the manual work involved in building bots.    

Bot platforms, such as Ada.Support are complete online ecosystems, on top of which chatbots can be deployed and operated without software development skills. Many include a pre-integrated partner network. Ada partners with Zendesk, Genesys, and Live Person for a quick bot-to-agent handoff.

Leverage Chatbot Communication Channels

Chatbots can leverage popular chat mediums such as Facebook Messenger, Twitter, Kik and Telegram in addition to website chat windows for customer communication.

The most frequently encountered problem at telecom call centers is a non-functional Internet connection, which makes SMS text messaging an important communication channel for chatbots.

How can you Integrate a Telecom Bot?

A bot is a seamlessly embedded component on a mobile operator’s end-to-end customer care flow. This requires integrations into several external systems.

Integrations to CRM and ticketing tools can enable a swift chatbot to live agent handoff. An Automatic Device Detection system (ADD) and Device Intelligence Data repository can provide vital handset related information to bots. Online Smartphone Support platforms provide ready-made help content tailored for different device models and operating systems. An SMS Center opens a back-up communication channel, which will work even without an internet connection. An Equipment Identity Register (EIR) provides bots with information about stolen devices. VoLTE Device Entitlement Server (DES) gives operators the ability to deliver users Voice-over LTE and Rich Communication Service (RCS) configurations through the bot.

In Conclusion

Chatbots have proven their benefits in the first line in telecom customer service; they save customers’ time, decrease support costs, and enable agents to deliver more meaningful human-to-human experiences. But, that’s not all. Ada and Sicap have already witnessed telecom operators creating new roles and teams dedicated to driving automation across the customer journey.

This could be the beginning for a user-friendly transformation towards a fully automated telecom customer service!

Sicap’s Smartphone Support Chatbot builder’s guide is open for all operators and MVNOs to learn more about the topic. Click here to go to the webpage: https://www.sicap.com/blog/how-to-build-smartphone-support-chatbot/

About the Author

Olivier Engel, EVP Product Development at Sicap has 14 years of engineering experience, with more than 10 years within the telecoms industry. Before joining Sicap, Olivier worked at Unilog IT Services and Logica. Olivier’s responsibility at Sicap is to ensure high-quality software development and delivery to all customers globally. Olivier holds a degree in Information Technology Engineering from Ecole Centrale de Lyon in France.

About Sicap

Sicap is a global telecommunication solution provider enabling Mobile Network Operators and Mobile Virtual Network Operators (MVNO) to deliver an all-encompassing customer experience. Its solution portfolio, which include Device and SIM Management, Customer Insight and Engagement, Device Knowledge and Mobile Security make the mobile world more profitable, manageable and secure. Sicap works with more than 80 mobile service providers in 76 countries. Its international team in nine locations ensures excellent customer service worldwide. All the solutions are available from the Cloud with a pay-as-you-grow pricing model to give its customers a quick deployment time, minimized upfront investment and low operational costs. For more: http://www.sicap.com

 

SOURCE Sicap

Avenu Completes Acquisition of Conduent’s Local and Municipal Constituent Government Software Solutions Business

HERNDON, Va., Sept. 28, 2018 /PRNewswire/ — Avenu Insights & Analytics (Avenu), a portfolio company of Mill Point Capital, has finalized the previously announced transaction to acquire the assets and operations of the Local and Municipal Constituent Government Software Solutions business of Conduent Incorporated (NYSE: CNDT). With the purchase Avenu has a combined customer base of nearly 3,000 state and local governments in the 50 states and Canada. 

The complementary offerings of Avenu and the acquired assets give customers access to a large portfolio of software and services that help them manage and deliver services. Avenu will continue to invest and upgrade the solutions because of the great need for them.

“Citizens expect the same level of service from their governments that they get from the private sector,” says Avenu CEO Paul Colangelo. “They want solutions that provide a good user experience and manage the growing need for information. Our research shows there is tremendous need that is not being met, and now we’re in a perfect position to take advantage of the opportunity.”

Some solutions fall under the category of administration, which includes Government Records Management, Tax & License Administration, Justice, IT Managed Services and Pension Administration. Other solutions are geared toward revenue enhancement and cover compliance auditing and revenue discovery and recovery. These categories and the company’s investments align with the industry’s call for digital government platforms that can accommodate artificial intelligence, interoperability, and analytics.

“We are focused on the local government market and committed to bringing value unique to this market with speed, flexibility and innovation,” adds Louis Schiavone, Jr., president of Avenu’s Administration Solutions division.

About Avenu Insights & Analytics

Since 1978, Avenu Insights & Analytics and its legacy companies have helped state and local governments adapt to the changing needs for information management and their impact on service delivery. Avenu’s revenue enhancement and administration solutions enable jurisdictions to provide truly digital government that meets expectations of citizens, employees and elected officials. This approach results in more predictable revenue and costs, and allows governments to sustain a high quality of life. For more information, visit www.avenuinsights.com.

About Mill Point Capital 
Mill Point Capital is a middle-market private equity firm focused on control-oriented investments in the business services and industrial sectors. The firm works with executive partners to leverage its investment professionals’ experience, while providing strategic and operational guidance designed to drive long-term value creation in its portfolio companies. Mill Point is based in New York, NY. For more information, please visit www.millpoint.com.

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Launch of Special Chinese Big Data Platform for Cancer Genomics Informatics to Accelerate Innovation and Development of China’s Precision Diagnosis and Treatment

SHANGHAI, Sept. 28, 2018 /PRNewswire/ — On September 21, 2018, the CSCO precision medicine international session with the theme of “All-Round Research by Experts for Further Study”, hosted by the Chinese Society of Clinical Oncology (CSCO) and organized solely by OrigiMed Co., Ltd., was successfully held in Xiamen. At the conference, Beijing Xisike (CSCO) Clinical Oncology Research Foundation, East Clinical Center of Ontology and OrigiMed Co., Ltd jointly launched the Special Chinese Big Data Platform for Cancer Genomics Informatics, with the aim of establishing a special oncology genetic information database for the Chinese population and accelerating the innovation and development of precision diagnosis and treatment.

Signing Ceremony

This year is the 21st year of the CSCO conference. As an academic extravaganza of Chinese clinical oncology, the conference has drawn nearly 30,000 experts and scholars in the field of clinical oncology both domestically and internationally to gather in Xiamen, for the purposes of exchanging new research and catching up with peers  a truly fruitful event. The launch of the Special Chinese Big Data Platform for Cancer Genomics Informatics, as one of the most important pieces of news released at CSCO this year, marked that precision prognosis and treatment have entered the era of big data, representing CSCO and OrigiMed Co., Ltds responsibility and commitment to the continuous promotion of the “Healthy China” national strategy.

Signing Ceremony

In response to the national health big data strategy, precision medicine, as a new model of medical care, has been established as the direction of future development of oncotherapy. However, information analysis and interpretation of genetic testing must be supported by powerful cancer genomic data for both oncology and clinical diagnosis and treatment. Clinical oncology’s demand for a complete and standardized collection of Chinese population genetic samples is growing stronger. However, special Chinese oncology genomics related information databases are still at the exploration stage and regional databases are far from perfect, lacking key bioinformatics analysis to rely on, which has been a bottle neck of the industry. The initiative of the Special Chinese Big Data Platform for Cancer Genomics Informatics is targeting this bottle neck to make breakthroughs. The powerful OrigiMed bioinformatic algorithms and unique OrigiMed technologies of the future will safeguard the accuracy and reliability of bioinformatic analysis and provide database support for the rapid development of cancer precision medicine.

The Special Chinese Big Data Platform for Cancer Genomics Informatics was jointly initiated by Beijing Xisike (CSCO) Clinical Oncology Research Foundation, East Clinical Center of Ontology and OrigiMed Co., Ltd and proposed by Prof. Qin Shukui and Prof. Li Jin. Clinical oncology experts from nearly 40 large domestic A-grade tier 3 hospitals jointly participated in the building of the genomics informatics platform. The aim of the platform is to search for the driver genes of high incidence cancers specific to the Chinese population and also genetic information related to clinical data such as metastasis, relapses, efficacy and treatment toxicity, in order to carry out comprehensive cancer assessments and provide informational and technological support, accurate diagnosis, and treatment references for domestic oncology clinical research and practice.

Prof. Li Jin, Chairman of CSCO and Chief Physician of the oncology department at the Shanghai East Hospital, an affiliate of Tongji University, pointed out, “We are grateful to the support provided by OrigiMed Co., Ltd. In the past several years, China has placed great importance in several directions of development in the medical field including big data analysis, gene bioinformatics and artificial intelligence. We hope that the Special Chinese Big Data Platform for Cancer Genomics Informatics will help us collect genetic data of 5,000 patients for comprehensive analysis of cancers and to provide fast and accurate diagnosis and treatment references for clinical research. Finally, we sincerely hope that the cooperation between CSCO and OrigiMed Co., Ltd will be a successful one.”

Wang Kai, CEO of OrigiMed Co., Ltd, said, “We would like to express our gratitude for the trust shown by CSCO in OrigiMed Co., Ltd. We have stayed true to our original intention of dedicating our effort to helping Chinese cancer patients. After the Special Chinese Big Data Platform for Cancer Genomics Informatics is launched, nearly 40 hospitals will participate during the first stage and OrigiMed Co., Ltd will provide more than 2,000 cancer patients of different types of cancers with WES whole exome sequencing and some deep sequencing of 450+ cancer core genes using the company’s Yuan Su 450+ series products, plus targeted clinical treatment plans. In the future, OrigiMed Co., Ltd will continue to contribute dedicated effort toward advancing R&D of China’s cancer gene testing and clinical diagnosis in order to further the development of the clinical testing of cancer genes in China.

This year’ CSCO precision medicine international session was for the first time, organized by OrigiMed Co., Ltd with the theme of “All-Round Research by Experts for Further Study.” The conference attracted nearly 600 cancer clinical experts from all corners of China. There were four major segments, including Sino-U.S. Dialogues, Multi-dimensional perspectives, Exploration and Discoveries and the ceremony to launch the clinical project. Many domestic and international top experts were invited to the conference and gave presentations, including Prof. Martin J. Murphy, Prof. Matthew Meyerson, Prof. Patrick Ott, Prof. Zhang Jianjun, Prof. Qin Shukui, Prof. Li Jin, Prof. Shi Yuankai, Prof. Zhou Caicun, Prof. Shen Lin, Prof. Xu Binhe, Prof. Liao Nin, Prof. Zhu Bo, Prof. He Yong, Prof. Fang Wenfeng, Prof. Li Li, Prof. Cai Xiuyu, Prof. Shi Weiwei and other domestic and international eminent guests. The guests shared their latest research and engaged in animated and in-depth discussions on cutting-edge topics from tumor heterogeneity to personalized new antibody vaccines and investigations of precision treatments of lung cancer, breast cancer and gastric cancer; from the single-target drug design era to the era of pathways and multi-dimensional biomarkers, and new discoveries from the Chinese population and the exploration of multi-dimensional biomarkers.

About OrigiMed Co., Ltd

OrigiMed (Shanghai) Co., Ltd focuses on R&D of international new technologies and their application in oncology and dedicates itself in pushing forward the clinical testing of hundreds of cancer genes and providing every patient with comprehensive and accurate molecule level information to assist doctors with their precision treatments and advance the reform of clinical treatment methods for Chinese patients. The company’s headquarters are located in Shanghai Pujiang Hi-Tech Park and it has set up branches and medical testing facilities in Shanghai, Shenzhen, Jinan and Fuzhou, covering a total area of 12,000 square meters. OrigiMed Co., Ltd has developed gene testing products of tissue DNA, RNA and plasma ctDNA, targeting different clinical stages, using second generation high-throughput sequencing technology, featuring the testing of hundreds of cancer related genes and covering all types of solid tumors. The company has also developed the industry’s first precision treatment data sharing and patients follow-up APP, namely, Dr. Ground Hog and its service network covers more than 200 core hospitals in all five major regions nationally.

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Innovators and Experts in A.I., Healthcare, Data Privacy and Marketing Headline at Pittsburgh’s Inaugural FutureX Live Conference

PITTSBURGH, Sept. 28, 2018 /PRNewswire/ — Moxie, a modern marketing solutions agency in Pittsburgh, launched its first FutureX Live Conference on Thursday, September 27, drawing 100 attendees representing over 40 local and regional organizations. The half-day event featured thought-provoking discussions about how innovations in Artificial Intelligence (A.I.), healthcare and data privacy are transforming the way marketers connect with consumers and vice versa.

Moxie logo. (PRNewsfoto/MOXIE)

Dr. Toren Finkel of the University of Pittsburgh Medical Center’s Aging Institute shed light on his research on expanding lifespans and how, in the near future, we may have drugs dedicated to helping us live longer, healthier lives.

“Age is a major risk factor for basically every chronic disease that we have,” said Dr. Finkel. “Right now drugs only treat age-related illnesses. Let’s develop and discover drugs that slow the rate that we age. We are getting older as a planet, and understanding why and how we age is not only a great biological question but is also imperative to saving our future.”

Lorrie Cranor of Carnegie Mellon’s CyLab discussed the changing privacy and security landscape and how a poor user experience is putting consumers at risk. According to Cranor, being bogged down by bulky privacy policies that no one understands plus too many passwords, each with its own configuration requirements, make consumers susceptible to data breaches.

Keynote speaker Grad Conn, Chief Experience and Marketing Officer at Sprinklr, tied together how developments in technology and increased understanding of human biology and behavior impact marketers.  

“The network effect that we have today has led us to a world where the customer finally, really is in control and can make or break brands,” Conn said. “As marketers, we have to be customer-centric because people want to have a relationship with brands where they know as much about that brand as it knows about them as individuals.”

Bringing FutureX Live to Pittsburgh is just one of many ways that Moxie is celebrating and showcasing the city’s role as both a hub and driver of innovation for tech, healthcare, education, business and more.

“FutureX Live truly captures Moxie’s future-focused spirit,” says Moxie EVP, Managing Director Beth Nigro. “As we prepare our clients for the future, we must pay attention to the innovations taking place across multiple industries. And with much of the research and development happening right here in Pittsburgh, Moxie’s vision is to show the country what we already know: Pittsburgh is poised to become the Silicon Valley of the East.” 

About Moxie
Moxie (www.moxieusa.com) is a modern marketing solutions agency that expertly leverages the value of channel, data, content and technology to help our clients grow with unprecedented pace. Founded in 2000, Moxie has over 400 talented employees in Atlanta, Los Angeles, New York and Pittsburgh and is a transformational component of Publicis Media. Moxie’s client roster includes Verizon, The Coca-Cola Company, Arby’s, Porsche, Ainsworth Pet Nutrition, TGI Fridays, American Cancer Society, Home Shopping Network, Walmart and Delta Air Lines.

Media Contact: Angela Hong
Assoc. Director, Corporate Communications
404-786-1654
angela.hong@moxieusa.com

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