Press Releases
IPsoft Named a Leader in Conversational AI for Customer Service
Jun 11, 2019
NEW YORK, June 11, 2019 /PRNewswire/ -- IPsoft, the global leader in enterprise AI, today was recognized in "The Forrester New Wave™: Conversational AI For Customer…
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HHS Awards Technica Spot on Artificial Intelligence and Automation Support Services Contract
Jun 11, 2019
DULLES, Va., June 11, 2019 /PRNewswire/ -- Technica Corporation, a leader in high-end systems engineering and operations for mission-critical networks and applications, announced it has been…
Read MoreLeading Digital Analytics And Digital Therapeutics Companies Mix Music And Data To Help Survivors Of Stroke
Jun 11, 2019
SALT LAKE CITY and PORTLAND, Maine, June 11, 2019 /PRNewswire/ -- Health Catalyst, Inc. and MedRhythms, Inc. are teaming up to help the millions of Americans…
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[24]7.ai Named A Leader in Conversational AI for Customer Service 2019 by Independent Research Firm
Jun 11, 2019
SAN JOSE, Calif., June 11, 2019 /PRNewswire/ -- [24]7.ai, a global leader in intent-driven customer engagement solutions, announced that it has been recognized as a leader…
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Databricks Awards Prominence Advisors for the Best Healthcare and Life Sciences Solution at the 2019 San Francisco Spark + AI Summit
Jun 11, 2019
CHICAGO, June 11, 2019 /PRNewswire/ -- Prominence Advisors is excited to announce that Databricks has awarded the company for the best Healthcare and Life Sciences solution…
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Entel Improves Efficiency with Genesys AI
Jun 11, 2019
DENVER, June 11, 2019 /PRNewswire/ -- Entel, one of the largest telecommunications companies in Chile, has implemented Genesys AI-powered orchestration capabilities to seamlessly connect and manage…
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Genesys AI Unlocks Better, Faster, Hyper-Personalized Customer Engagement
Jun 11, 2019
DENVER, June 11, 2019 /PRNewswire/ -- Genesys® (www.genesys.com) introduced new orchestration capabilities powered by Genesys AI that connect native and third-party technologies to enable the most…
Read MoreTechSee Releases Results of Study on Visual Assistance’s Impact on Customer Service KPIs
Jun 11, 2019
NEW YORK, June 11, 2019 /PRNewswire/ -- TechSee, a global leader in Visual Customer Assistance powered by AI and augmented reality, today released the results of…
Read MoreCallCabinet Partners with Call Journey for Groundbreaking SaaS Contact Center Solution
Jun 11, 2019
BOCA RATON, Fla., June 11, 2019 /PRNewswire-PRWeb/ -- CallCabinet, a leader in cloud-based call recording, quality assurance, and AI analytics has further elevated its carrier and…
Read MoreKick-Start AI Deployment with Infortrend’s EonStor GSi Storage Solution
Jun 11, 2019
NEW TAIPEI CITY, Taiwan, June 11, 2019 /PRNewswire/ -- Infortrend® Technology, Inc. (TWSE: 2495) announces the EonStor GSi, a storage solution that empowers enterprises to kick-start Artificial Intelligence…
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