Press Releases

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IPsoft Named a Leader in Conversational AI for Customer Service

Jun 11, 2019

NEW YORK, June 11, 2019 /PRNewswire/ -- IPsoft, the global leader in enterprise AI, today was recognized in "The Forrester New Wave™: Conversational AI For Customer…

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HHS Awards Technica Spot on Artificial Intelligence and Automation Support Services Contract

Jun 11, 2019

DULLES, Va., June 11, 2019 /PRNewswire/ -- Technica Corporation, a leader in high-end systems engineering and operations for mission-critical networks and applications, announced it has been…

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Leading Digital Analytics And Digital Therapeutics Companies Mix Music And Data To Help Survivors Of Stroke

Jun 11, 2019

SALT LAKE CITY and PORTLAND, Maine, June 11, 2019 /PRNewswire/ -- Health Catalyst, Inc. and MedRhythms, Inc. are teaming up to help the millions of Americans…

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[24]7.ai Named A Leader in Conversational AI for Customer Service 2019 by Independent Research Firm

Jun 11, 2019

SAN JOSE, Calif., June 11, 2019 /PRNewswire/ -- [24]7.ai, a global leader in intent-driven customer engagement solutions, announced that it has been recognized as a leader…

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Databricks Awards Prominence Advisors for the Best Healthcare and Life Sciences Solution at the 2019 San Francisco Spark + AI Summit

Jun 11, 2019

CHICAGO, June 11, 2019 /PRNewswire/ -- Prominence Advisors is excited to announce that Databricks has awarded the company for the best Healthcare and Life Sciences solution…

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Entel Improves Efficiency with Genesys AI

Jun 11, 2019

DENVER, June 11, 2019 /PRNewswire/ -- Entel, one of the largest telecommunications companies in Chile, has implemented Genesys AI-powered orchestration capabilities to seamlessly connect and manage…

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Genesys AI Unlocks Better, Faster, Hyper-Personalized Customer Engagement

Jun 11, 2019

DENVER, June 11, 2019 /PRNewswire/ -- Genesys® (www.genesys.com) introduced new orchestration capabilities powered by Genesys AI that connect native and third-party technologies to enable the most…

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TechSee Releases Results of Study on Visual Assistance’s Impact on Customer Service KPIs

Jun 11, 2019

NEW YORK, June 11, 2019 /PRNewswire/ -- TechSee, a global leader in Visual Customer Assistance powered by AI and augmented reality, today released the results of…

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CallCabinet Partners with Call Journey for Groundbreaking SaaS Contact Center Solution

Jun 11, 2019

BOCA RATON, Fla., June 11, 2019 /PRNewswire-PRWeb/ -- CallCabinet, a leader in cloud-based call recording, quality assurance, and AI analytics has further elevated its carrier and…

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Kick-Start AI Deployment with Infortrend’s EonStor GSi Storage Solution

Jun 11, 2019

NEW TAIPEI CITY, Taiwan, June 11, 2019 /PRNewswire/ -- Infortrend® Technology, Inc. (TWSE: 2495) announces the EonStor GSi, a storage solution that empowers enterprises to kick-start Artificial Intelligence…

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