Press Releases

BOSTON, Oct. 24, 2017 /PRNewswire/ —  Celect, a market leader in predictive analytics and inventory optimization for retailers, announced its inclusion as a Visionary in the 2017 “Magic Quadrant for Retail Assortment Management Applications” report by Gartner, Inc.

According to the report, Gartner analyst Robert Hetu wrote, “Taking advantage of the store base is critical for a digitalized retail experience that delights customers, but this requires a significant refinement of the assortments offered by channels and quality execution. Big data, combined with advanced analytics and algorithmic approaches, is required to create store-specific assortments that are aligned to specific customer behavior segments.”*

“We believe that being part of the Magic Quadrant for Retail Assortment Management Applications is a true testament to the innovation Celect is delivering to the market as we help retailers surface significant opportunities for optimization through advanced analytics that would otherwise have gone undiscovered,” said John Andrews, CEO of Celect. “In our opinion, Celect plays an important role in a rapidly evolving space – integrating closely with existing systems of record and delivering an unprecedented forward-looking view of retail demand, with high-scale, interactive optimization. This optimization drives all the critical decision making that happens within the related retail business process – across the merchandise, planning, allocation, and fulfillment cycle.”

Leveraging a groundbreaking advancement in machine learning and predictive analytics, Celect optimizes retail inventory portfolios in stores, online, and across the supply chain. With increasing pressures on the retail industry to perform, Celect is providing retailers a way to significantly boost revenues, margins, and inventory turns across channels.

View 2017 Magic Quadrant for Retail Assortment Management Applications report.

For more information and to request a demo, visit celect.com, or connect with us on Twitter or LinkedIn.

*Source: Gartner, Inc., Magic Quadrant for Retail Assortment Management Applications, Robert Hetu, 28 September 2017.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Celect

Celect is a cloud-based, predictive analytics SaaS platform that helps retailers optimize their overall inventory portfolios in stores and across the supply chain, resulting in double-digit percentage revenue increases through optimized assortments and fulfillment. This groundbreaking advance in machine learning and optimization allows retailers to understand how an individual customer shopping in store or online chooses from an assortment of products, revealing true demand. The technology builds on a fundamental advance in customer choice modeling called by MIT’s Computer Science and Artificial Intelligence Laboratory one of the 50 greatest innovations it has ever produced.

To learn more visit http://www.celect.com/.

Media contact:

Todd Harris
todd@celect.com 
(617) 872-0258

 

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SOURCE Celect

ASHBURN, Va., Oct. 24, 2017 /PRNewswire/ — Xgility LLC, a leader in Microsoft Cloud solutions, workflow, and application modernization, today announced it has attained Gold Certified Partner status in the Microsoft Partner Program with a competency in Cloud Productivity, recognizing Xgility’s expertise and impact in the technology marketplace. As a Gold Certified Partner, Xgility has demonstrated expertise with Microsoft technologies and proven ability to meet customers’ needs.  Microsoft Gold Certified Partners receive a rich set of benefits, including access, training, and support, giving them a competitive advantage in the Microsoft channel. 

“We are extremely pleased to have attained Gold Certified Partner status in the Microsoft Partner Program.  This allows us to clearly promote our expertise and relationship with Microsoft to our customers and teaming partners,” said Chris Hornbecker, President of Xgility. “We have had several Silver competencies for years and required the benefits of Gold to support our rapid growth.”

As a Gold Certified Partner, Xgility has strengthened its partnership with the Microsoft One Commercial Partner Organization to help Xgility build their Microsoft Cloud practice, go to market, and sell with their mutual customers.   Achieving Managed Gold Partner is rare for a certified small business, this puts Xgility in the top 200 of more than 100,000 Microsoft partners.  This competency is part of the Xgility strategy to deliver solutions in the areas of Modern Workplace, Data and Artificial Intelligence, Business Applications and Apps, and Infrastructure. 

About Xgility
Xgility helps organizations migrate business applications to cloud platforms such as Office 365, Azure, and Amazon. We use SharePoint and Azure to deliver transformational results to our customers by automating business processes through forms and workflows.  Xgility is passionately devoted to the principles of Agile development and iterative, user-centric engagement.

Based in Ashburn, VA, Xgility serves professional services firms, non-profits, and government customers.  The company is focused on design, development, deployment, and training for SharePoint Collaboration & Workflow Solutions.  It has the ability to enhance and augment SharePoint solutions with extensive Database & Business Intelligence capabilities, providing greater control and accountability through robust dashboards and automated business processes.  In addition, Xgility’s Cloud Computing & Secure Mobility Solutions deliver anywhere/anytime access through innovative mobile applications that enhance access to real-time information, speed response time, and improve workforce productivity.

To learn more about how Xgility helps organizations achieve transformational results, please visit: https://www.xgility.com/.

Kurt Greening
Vice President, Digital Transformation
571-302-4577 | 181804@email4pr.com

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SOURCE Xgility

TORONTO, Oct. 24, 2017 /PRNewswire/ — ioFABRIC Inc. today announced Aeon Technology Services (Aeontech), one of Australia’s leading providers of IT asset management services, has chosen ioFABRIC Vicinity software to solve multiple data storage challenges, including improving performance and extending the life of existing storage assets. With ioFABRIC Vicinity 3.0, Aeontech had a 20 percent boost to performance and backup times.

With offices across Australia, Aeontech provides end-to-end IT lifecycle consulting, management and disposal solutions to vendors, resellers and customers. As such, they are particularly aware of the enormous challenge and expense that traditional storage technologies force onto organizations. Previous storage products locked Aeontech into proprietary platforms or storage silos with a costly – and mostly unnecessary – disk drive replacement schedule every four years.

To break this storage refresh cycle, Aeontech deployed a pilot of ioFABRIC Vicinity. Within two hours, Vicinity created a single storage pool from the company’s disparate storage products, non-disruptively absorbing and then migrating data from one system to another without impacting users or applications. Aeontech staff were amazed as hot data automatically moved to RAM or flash storage, and cold data was moved to less-expensive spinning disk. For the first time, Aeontech could fully utilize their storage to drive cost optimization and efficiencies.

“Storage hardware vendors will hate ioFABRIC as it eliminates storage silos, vendor lock-in, and refresh cycles,” said Shan Patterson, Aeontech CEO. “ioFABRIC enabled us to use the least-cost storage to deliver the IOPS and performance required for each of our applications. We could dial up and down the IOPS and latency without restarting or rebooting the servers and applications. If you want virtually unlimited performance with your existing storage assets and never want to be ‘forced’ to spend money on a storage ‘refresh,’ you need ioFABRIC. It is truly amazing!”

“It is great to see our technology being deployed globally,” said ioFABRIC CEO and Co-Founder Steven Lamb. “We believe that data is the core of every business, and storage should enable data – not restrict it. Imagine if hot data was moved to RAM for fastest processing, warm data flowed to flash, and inactive data lived in the cloud or commodity disks, and all data was redundant and had Instant Failover – if a complete storage system failed – there was no disruption to business or downtime – that is what we deliver.”

About ioFABRIC Inc.

ioFABRIC Inc. is a data management company whose software delivers a multi-site, multi-cloud data fabric that ensures complete data protection and availability with artificial intelligence and industry-unique cost optimization features. ioFABRIC Vicinity ensures storage is always available, always protected, and always evergreen. Vicinity creates a data fabric supporting applications running on servers, VMs, containers, and clouds. Vicinity is sold through ioFABRIC’s reseller and distribution channel, with its powerful LEaD program. Partners sell Vicinity as licensed software or by white-labeling it with additional hardware and/or software. For more information visit www.ioFABRIC.com.

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CONTACT AGENCY:
Judy Smith, JPR Communications
818-798-1475
judys@jprcom.com

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SOURCE ioFABRIC

VANCOUVER, British Columbia, Oct., 24, 2017 /PRNewswire/­ — More than 200 leading researchers from over 50 countries will gather at the Future Technologies Conference (FTC) 2017 in Vancouver next month.

FTC 2017 is a two-day conference which will take place on 29-30 November 2017 in Vancouver, BC, Canada.

The aim of the conference is to provide a platform for the researchers, academicians, engineers, as well as the industry professionals from around the world to present their development activities and research results in the areas of Computing, Electronics, AI, Robotics, Security & Communications.

The conference showcases deliberations from reputed researchers and technology leaders including a a keynote by John Martinis, Research Scientist at Google heading the hardware effort to build a useful quantum computer. In his talk, John will talk explain how a 7 by 7 array of superconducting qubits can compute over a huge state space of 2^49 = 560 trillion states, which can only be checked using the world’s largest classical supercomputers. He will present progress towards the “quantum supremacy” experiment.

Peter Mueller from IBM Zurich Research Laboratory will start with a brief look at the quantum technology roadmap in areas such as sensors, communications and computing. 

“We will depict device building blocks and present the architecture of one of IBM’s quantum-processing devices that is publicly accessible today,” said Peter Mueller.

James Hendler, Professor of Computer, Web and Cognitive Sciences, Rensselaer Polytechnic Institute (RPI) is also one of the keynote speakers. James is one of the originators of the Semantic Web. In 2013, he was appointed as the Open Data Advisor to New York State and in 2015 appointed a member of the US Homeland Security Science and Technology Advisory Committee. In 2016, Hendler became a member of the National Academies Board on Research Data and Information. In his talk, James will talk about The Collision of Artificial Intelligence, Social Networking, and Humanity.

Other speakers include Ann Cavoukian – former Information and Privacy Commissioner for the Canadian province of Ontario, Mohammad S. Obaidat – Professor at Fordham University, United States and Kevin Leyton-Brown Professor of Computer Science at the University of British Columbia.

In two days, the conference will host a total of six keynotes, five project demonstrations and 190 paper presentations organized into 19 sessions. The program also offers networking breaks which will give attendees the chance to mingle with other researchers.

The key intention of FTC 2017 is to provide international linkage for the future collaborations in technology research.

For more information and a complete agenda, visit website: http://saiconference.com/FTC2017/Agenda

For media queries and press passes, please contact Rahul Bhatia at +442032860602 or 181744@email4pr.com.

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SOURCE The Science and Information (SAI) Organization

NEW YORK, Oct. 24, 2017 /PRNewswire/ — Blockchain, together with artificial intelligence, machine learning, robotics, and virtual and augmented reality, have the potential to deliver disruptive outcomes and reshape digital business in 2018. And companies that have not started the digital investment cycle are at high risk of being disrupted.

This is according to the list of top IT predictions for 2018 published today by Dimension Data. But the top trend for the coming year is the adoption of Blockchain – the technology behind Bitcoin – and its immense potential to disrupt and transform the world of money, business, and society using a variety of applications.

Ettienne Reinecke, Dimension Data’s Group Chief Technology Officer, says Blockchain has gone from strength to strength. “Last year, when we looked at the top digital business trends for 2017, we predicted that centralized transaction models would come under attack. We were spot on. In the financial services sector, we’ve seen the US and European capital markets moving onto Blockchain platforms, and similar activity in markets such as Japan. Considering how conservative and compliance-focused this sector is, that’s quite remarkable.

“It’s ironic that the cybercriminals who perpetrated the recent WannaCry ransomware attack could hold a federal government to ransom and demand to be paid in Bitcoin. Bitcoin might be a crypto-currency, but it’s based on Blockchain, and if cybercriminals are confident that Bitcoin provides a safe mechanism for the payment of ransoms, it indicates just how secure the distributed ledger approach is. I believe that Blockchain has the potential to totally re-engineer cybersecurity, but the industry has yet to come to terms with it.”

Reinecke predicts that Blockchain will also deliver on the promise of Internet of Things (IoT) in the year ahead. “In the world of IoT you’re generating millions of small transactions that are being collected from a distributed set of sensors. It’s not feasible to operate these systems using a centralized transactional model: it’s too slow, expensive, and exclusive. To extract the true value from IoT technology you have to be able to operate in real time. Once a sensor alert is received from a control system you must react to it, meter it, and bill for it instantly – all of which negates the viability of a centralized transactional authority. The cost of the transaction has to be near-zero or free, and the cost elements of a centralized model simply don’t support the potential business model in IoT,” he explains.

In 2018, some interesting applications of Blockchain and IoT in the area of cybersecurity will emerge. Significant attacks have recently been launched from low-cost IoT endpoints, and there’s very little incentive for manufacturers of these devices to incur the cost of a security stack, which leaves them extremely vulnerable. Blockchain can play a fundamental role in securing these environments.

Another exciting trend to look forward to is the boom in new wireless technologies that will enable IoT and bring us a step closer to the dream of pervasive connectivity. Some of these advancements will include 5G and Gbps Wi-Fi, new controls, virtual beacon technology, and low power, long distance radio frequency.

There’s also a “digital fight-back” coming on the part of certain incumbent players. Established businesses that have proactively transformed into digital businesses, modernized their architectures, and embedded high levels of automation into their operations have a window of opportunity to claw back market share in the year ahead. That’s because there’s been an increase in the number of cloud-born start-ups themselves starting to be disrupted in certain industries.

“I predict that a number of digitally transformed incumbents will successfully start reclaiming their markets because they have more credibility, longer histories, an established customer base, and assets that can stand the test of time,” says Reinecke.

Grant Sainsbury, SVP, Americas Solutions at Dimension Data, added that the upcoming year will also see the convergence of artificial intelligence, machine learning, robotics, and virtual and augmented reality, “We’ve only really seen the power of these elements in isolation. Heading into 2018, we’ll begin to see the collective potential these technologies have to deliver truly disruptive outcomes.”

Read more about Dimension Data’s 2018 predictions for cybersecurity, digital infrastructure, hybrid cloud, digital workplaces, digital business, and customer experience.

About Dimension Data

Dimension Data uses technology to help organizations achieve great things. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, digital workspaces, and cybersecurity. With a turnover of USD 7.5 billion in 2016, offices in 48 countries, and 30,000 employees, we deliver wherever our clients are, at every stage of their technology journey. We’re proud to be the Official Technology Partner of Amaury Sport Organisation, which owns the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka. Visit us at http://www.dimensiondata.com

For more information
Evan Jordan, Senior Public Relations Manager
Dimension Data Americas
(704) 943-9345
evan.jordan@dimensiondata.com

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SOURCE Dimension Data

SAN FRANCISCO, Oct. 24, 2017 /PRNewswire/ — Salesforce [NYSE: CRM], the global leader in CRM, today announced the new AppExchange, the world’s leading enterprise cloud marketplace that gives customers a faster and smarter way to extend the power of the world’s #1 CRM. New features, such as intelligent search, personalized recommendations and embedded Trailhead learning, customize the AppExchange experience for every customer, making it easier to tap into the Salesforce ecosystem and install trusted solutions from its expanded portfolio of Lightning apps, components, data, industry specific solutions and more.

Today, 87 percent of Salesforce customers and 89 percent of the Fortune 100 are using AppExchange apps. The community of Salesforce customers, partners and developers who power the “Salesforce Economy” is stronger than ever. IDC predicts that Salesforce and its ecosystem of partners and customers will generate $859 billion in new business revenues and 3.3 million new jobs worldwide by 2022.^[1] Last year, IDC forecasted the Salesforce Economy would create $389 billion in new revenues and 1.9 million jobs by 2020.^[2] In addition, the Salesforce partner ecosystem will gain $5.18 for every dollar Salesforce makes by 2022.^[3]

“Thanks to our customers and partners AppExchange has grown into the leading enterprise cloud marketplace, delivering more than 4,000 amazing solutions that are driving growth for business across every industry,” said Leyla Seka, EVP of AppExchange, Salesforce. “We’re excited to launch the new AppExchange, which offers a more personalized experience for customers with smart recommendations, embedded Trailhead learning and deep industry focus to further unleash the power of Salesforce.” 

Introducing the new AppExchange
The AppExchange’s new look and feel is inspired by the best consumer shopping experiences, with personalization and learning built right into the user experience to provide the best results. The AppExchange now features:

• Personalized Recommendations: Discovery is easier than ever. The AppExchange serves up recommendations to customers based on their location, install history, site activity, profile data and edition. For example, if a customer is starting to explore the AppExchange, recommendations change based on the listings and categories that are viewed most and the search terms used. And when solutions are installed, recommendations change based on the collection of installed solutions and other companies who installed similar products.
• Trailhead learning: Customers can now find integrated learning content throughout the AppExchange to learn best practices, new skills and help discover solutions to business needs. Trailhead trails such as, “Empower Managers and Agents with the Service Cloud Platform,” are embedded within the Product Collection pages to help customers find relevant apps and solutions. For each industry, listing and collection, there is associated content including articles, videos, ebooks and webinars on topics like, “What’s Your App Stack? 6 Apps For Every Area Of Your Business,” hosted by both Salesforce and partners. And with more than 70,000 peer reviews, customers can lean on the community to help decide what app is best.
• Lightning apps and solutions: The AppExchange offers solutions beyond apps. Customers can now find Lightning Bolts and Data solutions:
• Lightning Bolts: Lightning Bolts are out-of-the-box solutions that contain industry process flows, Lightning Components and Communities — all integrated with Salesforce. Powered by an ecosystem of Salesforce partners such as Accenture, Appirio, Bluewolf, PwC and Silverline, customers can tap into customized solutions across several industries. For example, with Retail Store Collaboration by Appirio, retailers can now collaborate better with their stores, getting real-time information about consumers, improving worker engagement and accelerating the feedback process necessary to scale their business.
• Lightning Data: Customers can discover data-driven insights with enriched customer profiles by easily integrating trusted third-party data sources, as well as improve key sales and marketing processes like segmentation, targeting, scoring and prioritization with data that’s specific to each business. For example, with Lightning Data, sales reps are armed with additional data, such as recent topics a company has been actively researching and the hardware and software that are currently being used, empowering sales reps to be more strategic when engaging with customers.
• Industry Focus: The AppExchange houses thousands of industry solutions for manufacturing, financial services, healthcare, retail and more. For example, nCino’s Bank Operating System, which provides key functionality and workflow for originating and funding loans and other financial products, integrates directly into Financial Services Cloud. And in healthcare, Zipari’s InsureCX provides health insurance companies with real time insights of their members and automated workflows, rule-based recommendations and member engagement management across all touchpoints and interactions.
• Other key industry solutions include:
• Healthcare and Life Sciences: FormFast, Healthwise, myStrength, Veeva
• Retail: CloudCraze, DemandJump, Windsor Circle
• Financial Services: nCino, Onfido, Orion
• Manufacturing: Propel, Rootstock 

Comments on the news:

• “The AppExchange has been such a critical tool in helping us drive our growth. We use more than 200 apps at Honeywell, which allow us to boost our sales productivity and accomplish more each day,” said Kathy Ecklund, Director, Global Business Analytics & CRM Excellence, Honeywell Home and Business Technologies. “The new, intuitive AppExchange is easy to navigate, and helps me find solutions that answer my business needs.”
• “When we decided to build a commerce solution on the cloud, Salesforce was our top platform choice. Since joining the AppExchange in 2009, our business has grown exponentially along with the AppExchange growth,” said Chris Dalton, CEO, CloudCraze. “This launch is an exciting milestone for the vibrant AppExchange partner community and for customers discovering new solutions every day.”

About AppExchange 
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, that empowers companies to sell, service, market and engage in entirely new ways. With more than 4,000 solutions, 5 million customer installs and 70,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.   

Additional Information

• Check out the new AppExchange
• Take these relevant Trails: AppExchange Basics, Lightning Experience Reports & Dashboards
• Connect with AppExchange on Facebook and follow @appexchange on Twitter
• Connect with Salesforce on Facebook and follow @salesforce on Twitter

About Salesforce
Salesforce, the global CRM leader, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

¹ Source: IDC White Paper sponsored by Salesforce, “The Salesforce Economy Forecast: 3.3 Million New Jobs, $859 Billion New Business Revenues to Be Created from 2016 to 2022,” October 2017. Ecosystem includes all companies that provide the products and services that surround a Salesforce implementation.
² Source: IDC White Paper, August 2016, “The Salesforce Economy: Enabling 1.9 Million New Jobs and $389 Billion in New Revenues over the Next Five Years.” 
³ Source: IDC White Paper sponsored by Salesforce, “The Salesforce Economy Forecast: 3.3 Million New Jobs, $859 Billion New Business Revenues to Be Created from 2016 to 2022,” October 2017.

 

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SOURCE Salesforce

MOUNTAIN VIEW, Calif., Oct. 24, 2017 /PRNewswire/ — Highlighting a major advancement in chip design, Flex Logix™ Technologies, Inc., today announced it is demonstrating the initial version of its flexible microcontroller design concept with embedded FPGA at this week’s Arm TechCon in its booth #201. This new design integrates embedded FPGA on MCU processor and peripheral buses, enabling unprecedented improvements in performance, cost and time to market for next generation chips.

“This announcement is a major milestone in the industry as it shows designers a complete implementation of embedded FPGA and provides a ‘breadboard’ for MCU and SoC architects to experiment with the architecture to develop their own products,” said Geoff Tate, CEO of Flex Logix. “A flexible microcontroller or SoC has a block of embedded FPGA, with appropriate RAM resources, on the processor bus and can be configured, and reconfigured, by the customer to accelerate the workload(s) that matter in their applications. The embedded FPGA also can implement programmable I/O either directly or on the peripheral bus, enabling customers to implement the flavor of serial I/O they require and/or to do processing of I/O to offload the host processor.”

Until now, microcontrollers and SoCs have done all processing in the MPU or sometimes have a hardwired accelerator on the processor bus for the highest-workload task, such as Advanced Encryption Standard (AES.) If various customers have distinct workloads and thereby need different accelerators, different hardwired accelerator versions are required to be designed and manufactured. This results in substantial cost in masks, design time and qualification time, as well as adding significant lead time to perform all the tasks.  A flexible microcontroller with embedded FPGA saves mask costs, speeds time to market and enables the customer to deploy their own accelerators.

Flex Logix is demonstrating at Arm TechCon a flexible microcontroller concept design based on the Arm Cortex-M0, and using peripherals from Silvaco combined with a reconfigurable accelerator and reconfigurable I/O.  Flex Logix will show several different applications. The reference design is implemented on Flex Logix’s TSMC16FFC validation chip, which implements an EFLX®200K array and substantial RAM.

“Silvaco is proud to provide IP cores for the EFLX200K array for the flexible microcontroller demonstration platform,” said Jim Bruister, Director, Digital Systems of Silvaco. “Our proven AMBA subsystems and peripherals are an excellent match for the EFLX array family and we look forward to working with Flex Logix’s customers to provide reconfigurable solutions.”

Evaluation boards with the EFLX200K validation chip will be available later this quarter for customers for evaluating both the flexible microcontroller and the EFLX200K validation chip to try out their own RTL designs in hardware for other applications such as networking, artificial intelligence, signal processing, and more.

About Flex Logix 
Flex Logix, founded in March 2014, provides solutions for reconfigurable RTL in chip and system designs using embedded FPGA IP cores and software. The company’s technology platform delivers significant customer benefits by dramatically reducing design and manufacturing risks, accelerating technology roadmaps, and bringing greater flexibility to customers’ hardware. Flex Logix has secured approximately $13 million of venture backed capital, is headquartered in Mountain View, California and has sales rep offices in China, Europe, Israel, Japan, Taiwan and Texas. More information can be obtained at http://www.flex-logix.com or follow on Twitter at @efpga.

PRESS CONTACT:
Kelly Karr
Tanis Communications, Inc.
kelly.karr@taniscomm.com 
+408-718-9350

Copyright 2017. All rights reserved. Flex Logix is a trademark and EFLX is a registered trademark of Flex Logix, Inc.

 

 

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SOURCE Flex Logix Technologies, Inc.

SAN JOSE, Calif., Oct. 24, 2017 /PRNewswire/ — [24]7, a global leader in intent-driven customer experience solutions, has changed the company name to [24]7.ai to better reflect its leadership in leveraging artificial intelligence to dramatically improve customer experience. [24]7.ai empowers companies to understand, anticipate and act on consumer intent, leading to better experiences, greater brand loyalty and increased revenue opportunities.

Businesses worldwide possess tremendous amounts of customer data that exist in silos throughout the enterprise, which makes it difficult to analyze and put to use. [24]7.ai uses artificial intelligence to process large amounts of consumer data in order to determine consumer intent, which can then be applied to every aspect of customer experience, from acquisition to engagement. [24]7.ai has more than 120 patents granted and pending related to its proprietary approach to understanding, predicting and acting on consumer intent across channels, and patented intent models are applied to every product and solution that [24]7.ai offers.

[24]7 AIVA, the company’s industry-leading AI-powered virtual agent, works across both voice and digital channels and provides consumers with the same great experience whether they are calling on the phone or interacting digitally. AIVA can hand off to a live agent prepared to immediately help the consumer and augmented with the same artificial intelligence technology. This creates a virtuous cycle, with those same agents helping to refine AI models over time, and making AIVA increasingly effective. Using [24]7 AIVA, large companies are scaling and automating digital interactions and taking IVR to the next level with AI-powered technology that understands what customers mean—not just what they say.

“Our new company name reflects the deep investment we’ve made in artificial intelligence over the last decade,” said PV Kannan, chief executive officer of [24]7.ai. “AI is a game-changer when it comes to customer experience, because only AI can make sense of the tremendous amount of big data that companies possess. We are helping our clients turn big data into actionable intent, boosting customer satisfaction and delivering a superior customer experience.”

For more information on using artificial intelligence and consumer intent to achieve digital transformation, download the [24]7.ai eBook “Transforming the Digital Customer Experience.”

About [24]7.ai
[24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, the company’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. For more information, visit: http://www.247.ai.

[24]7 and [24]7.ai are registered trademarks of [24]7.ai, Inc. All other brands, products or service names are or may be trademarks or service marks of their respective owners.

Contact
Oindrila Hazra
Manager, PR and Analyst Relations
oindrila.hazra@247.ai.com

 

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SOURCE [24]7.ai

BOSTON and LONDON, Oct. 24, 2017 /PRNewswire/ — Medisafe®, the leading personalized medication management platform with four million patient and caregiver registered users, today announced a new capability called Safety Net. Safety Net uses artificial intelligence (AI) to provide Medisafe users with free “smart” reminders that are perfectly timed to everyday life, such as when you wake up, before you go to sleep, and more.

Safety Net, powered by IoT technology company Neura, an optional add-on to ensure Medisafe users never miss a dose, uses a smartphone’s accelerometer and location to better recognize patterns in users’ day-to-day habits. Something as simple as a phone remaining in a standstill position at certain times of the day for prolonged periods of time can signal that it’s owner is asleep or preoccupied with other tasks.

In developing it’s AI strategy, Medisafe is working with industry leaders such as Professor Dan Ariely, a renowned expert in behavioral economics and author of New York Times bestseller Predictably Irrational. Safety Net is one of the pillars in this strategy. Safety Net is activated when a Medisafe user’s routine becomes incompatible with his/her pre-scheduled medication reminders. For example, if a user has a notification schedule for 10pm and he/she begins a new pattern of going to bed at 9:30pm, Safety Net might insert additional reminders at 9pm. Similarly, if a user’s morning reminder is set for 7am to coincide with breakfast or before he/she leaves for work on weekdays, and he/she wakes at 9am on weekends, Safety Net might add a 9:30am reminder on Saturday and Sunday. Safety Net works dynamically, continually looking for changes in a person’s habits and making adjustments accordingly.

“Safety Net acts like a guardian angel, predicting pitfalls that could throw someone off course on his or her medication schedule, leading to a potentially dangerous, or even life-threatening situation,” stated Jon Michaeli, Executive Vice President of business development and marketing at Medisafe. “Life is hectic, schedules are always changing, and our behaviors are forced to adapt. But it’s easy to forget all of the implications that these changes may have on our daily lives along the way. Safety Net is just another step we have taken to ensure our users never miss another dose of their medication.”

“Medisafe’s commitment to its customers’ health is clear. With the introduction of Safety Net, it is harnessing Neura’s user awareness capability in a way that will help ensure even greater medication adherence,” said Neura CEO Gilad Meiri. “The Neura AI engine was designed for companies like Medisafe with a focus on leveraging technology to improve users’ health.”

Medisafe will continue to introduce AI-driven functionality in the months to come using data gathered on its own platform as well as through its industry partners.

For more information about Medisafe and the new Safety Net feature, please visit www.medisafe.com.

About Medisafe
Medisafe is the personalized medication management platform addressing all major causes of non-adherence. Medisafe’s cloud-based mobile platform personalizes content, resources and interventions — such as educational videos, coupons and motivational messages — based on each user’s regimen, condition and specific circumstance. Medisafe fosters collaboration between patients, their loved ones and healthcare professionals through caregiver tools and reports, and helps the care continuum improve health outcomes and sustain quality care initiatives. Four million patient and caregiver users have recorded over 1 billion medication doses, providing a robust resource of data (HIPAA compliant and ISO secure) to support the healthcare industry’s need for actionable insights, via Medisafe Insights. Medisafe users on both iOS and Android smartphones and tablets have contributed 150,000 reviews that average 4.5 out of 5 stars in the App Store and Google Play app stores.

MEDIA CONTACT
Ryan Wagner
Medisafe director of communications
202.230.1275 
ryan@medisafe.com

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SOURCE Medisafe