Health Note Adds Ambient AI Scribing to its Clinical Platform

Press Releases

Oct 17, 2024

The company captures 500,000 medical visit summaries every month; Critical product expansion completes patient records, merging intake while advancing revenue integrity

SAN FRANCISCO, Oct. 17, 2024 /PRNewswire-PRWeb/ — Health Note, a leading AI-driven intake company, is announcing the launch of the Health Note AI Scribe, further freeing clinicians from hours of manual documentation. With this new product, Health Note becomes the first company to coordinate medical documentation before, during, and after each visit.

“There are a lot of point solutions out there, but it was our team’s goal to ensure providers could marry the entry point with the exit point of a patient’s medical visit,” Health Note CEO Josh Reischer, MD.

With the increased sophistication and accuracy of natural language processing and generative AI for ambient scribing, the company is responding to demand among existing clinical users, and the industry-wide pace of adoption. Studies have shown that 38% of clinicians in the U.S. are using some form of artificial intelligence in their jobs today (as of 2023), as providers look for more ways to recruit and retain the top doctors in the profession.

“We’re excited to make this technology easier for our customers to adopt,” said Health Note Chief Executive Officer Josh Reischer, MD. “There are a lot of point solutions out there, but it was our team’s goal to ensure providers could marry the entry point with the exit point of a patient’s medical visit. Health Note now has a comprehensive platform approach to capturing data and critical voice conversations, in a way that’s intuitive and leads clinical teams toward better decisions. It’s important to think beyond scribing, but about how these notes are being used to improve care and cut back on waste within the system.”

Last year, physicians spent nine hours more every month on the electronic health record (EHR) than before the pandemic. It’s evidence that EHRs are a drag on morale, and they can create a dangerous dependency that limits the quality of patient care. The vision for Health Note’s platform is to offer an alternative to manual scribing, reducing what is known in the industry as ‘Pajama Time’ – late nights when doctors are required to recall and log hours of medical conversations. Health Note, found on the Epic Showroom and athenahealth Marketplace has a proven track record for capturing accurate, effective notes, working with clinicians on more than 500,000 individual summaries per month.

“We’ve worked closely with a key group of ‘superusers’ to ensure the needs of the modern clinician are being met, engineered precisely to understand complex jargon, conditions, and medications,” said Health Note Chief Technology Officer Aaron Rau. “We’re finally at a tipping point where ambient scribing is being endorsed by key doctor advocacy groups, and the technology is ready for mass consumption.”

Health Note began as a replacement for manual note-taking and patient intake in 2018, and has created new modalities to improve access to technology across various clinical settings. The company has a robust set of customizations, based on specialties like oncology, urology, and orthopedics, making it one of the most complete platforms available to clinicians.

About Health Note

Health Note is the first clinically intelligent patient intake and engagement platform designed to save physicians more than an hour of clerical work per day. With Health Note, organizations can automate patient outreach, self-scheduling, front-office tasks, and clinical EHR administration. Trusted by leading health systems, community health centers, and patients across the country, Health Note was purposely built by and for the clinical community. Ensure the best patient and physician experience, learn more at healthnote.com.

Media Contact

Tracy Ziskovsky, Health Note, 1 610-420-1724, tracy.ziskovsky@healthnote.com, healthnote.com

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SOURCE Health Note

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