Healthcare BPO Market Size, Share, Trends, Growth Factors, and Regional Outlook To 2030 | MRFR
Research Reports
Aug 21, 2023
Healthcare BPO Market Research Report: Information By Payer Service (Claims Management, Integrated Front-end Services & Back-office Operations, Member Management, Billing & Accounts Management, Analytics & Fraud Management, and HR), By Provider Service (Revenue Cycle Management, Patient Care, and Patient Enrollment), And By Region (North America, Europe, Asia-Pacific, And Rest of The World) – Market Forecast Till 2030
According to MRFR analysis, Global Healthcare BPO market is projected to grow from USD 247.39 Billion in 2022 to USD 488.28 billion by 2030, exhibiting a compound annual growth rate (CAGR) of 10.2% during the forecast period (2022 – 2030). The global healthcare BPO (Business Process Outsourcing) market refers to the outsourcing of various healthcare-related services and processes to third-party service providers. These service providers are often located in countries with lower labor costs and specialized expertise in healthcare operations. Healthcare BPO encompasses a wide range of services, including medical billing and coding, medical transcription, revenue cycle management, healthcare claims processing, medical data entry, medical imaging and interpretation, patient enrollment services, healthcare analytics, and more. By outsourcing these non-core functions, healthcare organizations can focus on their core competencies, improve efficiency, reduce costs, and enhance patient care.
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Key Players
IBM (U.S.), Genpact (U.S.), Accenture (Republic of Ireland), Infosys (India), GEBBS (U.S.), Hinduja Solutions (India), Truven Health (U.S.), EXL Service Holdings (U.S.), UnitedHealth Group (U.S.), Concentrix (U.S.)
Market Segmentation
Global Healthcare BPO market has been segmented into Payer Service, Provider Service.
Service : Claims Management , Integrated Front-end Services & Back-office Operations ,Member Management , Billing & Accounts Management , Analytics & Fraud Management, HR
Service : Revenue Cycle Management , Patient Care , Patient Enrollment
Regional Analysis
North America has been a dominant region in the healthcare BPO market. The United States, in particular, has a significant market share due to its advanced healthcare infrastructure, high healthcare expenditure, and a large number of healthcare service providers. The region has seen outsourcing of various processes, including medical billing, medical coding, claims processing, revenue cycle management, and customer support.
Europe is another prominent region in the healthcare BPO market. Countries like the United Kingdom, Germany, France, and the Netherlands have witnessed substantial growth in outsourcing healthcare processes. The region has a well-established healthcare system, and outsourcing helps in reducing costs and streamlining operations for healthcare providers. Additionally, regulatory changes, such as the General Data Protection Regulation (GDPR), have influenced the outsourcing landscape in Europe.
The Asia Pacific region has emerged as a significant player in the healthcare BPO market. Countries like India, the Philippines, China, and Malaysia have become popular outsourcing destinations due to their large pool of skilled healthcare professionals and cost advantages. These countries offer a range of services, including medical transcription, medical billing, coding, clinical data management, and telehealth support. The region’s growing healthcare infrastructure and rising demand for cost-effective solutions contribute to its market growth.
Browse In-depth Market Research Report (183 Pages) on Healthcare BPO: https://www.marketresearchfuture.com/reports/healthcare-bpo-market-1335
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