Tata Consultancy Services Recognized as a Leader in Life Sciences Social Media Analytics by IDC MarketScape

Press Releases

Oct 17, 2017

NEW YORK and MUMBAI, India, Oct. 17, 2017 /PRNewswire/ — Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, has been recognized as a Leader in life sciences social media analytics in the IDC MarketScape, “Worldwide Life Science Social Media Analytics 2017 Vendor Assessment.”¹

Tata Consultancy Services.(PRNewsFoto/Tata Consultancy Services) (PRNewsfoto/Tata Consultancy Services)

According to the report, “TCS possesses considerable resources to support its global customers, and it was rated highly by social media analytics customers for account management and overall value.”

“Progressive life sciences companies are using social media to engage with the end-user community and better understand how their brand and products are perceived,” said Debashis Ghosh, President – Life Sciences, Healthcare, Government and Energy Business Group, TCS. “Our leadership positioning in social media analytics is an outcome of our deep domain expertise, continuous focus on innovation and investments in building digital solutions that help customers across the life sciences value chain to achieve superior business insights.”

TCS offers this sector a full set of services spanning Consulting, IT, KPO, BPS, Infrastructure, and Engineering services. In recent years, there has been significant demand from Life Sciences companies for TCS’ digital solutions – such as the Advanced Drug Development Suite – to help them become more agile, accelerate drug discovery, accentuate manufacturing productivity, and amplify sales and marketing effectiveness.

“Life Sciences companies are looking for vendors with industry-specific expertise, strong customer references and proven experience delivering measured value to drive their digital transformation. TCS, with its strong domain expertise, considerable artificial intelligence and cognitive computing capabilities is strongly positioned to drive this transformation,” said the report’s author, Michael Townsend, Research Manager for IDC Health Insights Life Sciences Commercial Strategies.

TCS’ thoughtfully designed social media analytics solutions use a combination of big data analytics, cognitive technologies and cloud to analyze large volumes of end-user communication data from social media channels. This helps to assess brand perceptions, end-users’ unmet needs, adverse events, and competitive intelligence.

“Our Social Media Analytics solutions are an essential part of the digital transformation journey for many of our life sciences customers, using the power of such technologies to gain actionable insights that result in greater responsiveness to end-user requirements and agility in the marketplace,” added Debashis Ghosh.

¹IDC MarketScape – “Worldwide Life Science Social Media Analytics 2017 Vendor Assessment,” by Michael Townsend (IDC #US40511016), August 2017

About IDC MarketScape: IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About Tata Consultancy Services Ltd (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 389,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of U.S. $17.6 billion for year ended March 31, 2017 and is listed on the BSE Limited and National Stock Exchange of India Limited. For more information, visit us at www.tcs.com.