Samsung Delivers Exceptional Laundry Efficiency and Convenience with the New Bespoke AI Laundry Combo™

Media Outreach

Aug 29, 2024

Latest All-in-One laundry solution by Samsung integrates a washer, dryer and various AI features that make it the brand’s most intelligent, efficient and environmentally conscious laundry combo to date.

SINGAPORE – Media OutReach Newswire – 29 August 2024 – Samsung Electronics Singapore expanded their range of laundry solutions with the new Bespoke AI Laundry Combo™, its first All-in-One laundry solution that integrates a large capacity washer, a Heatpump Technology dryer and AI to deliver exceptional efficiency and convenience. As the first Samsung combo appliance to use Heatpump Technology in place of the condensing method for laundry drying, the Bespoke AI Laundry Combo™ dries clothes at low temperatures to prevent fabric shrinkage, while saving time¹ and energy². The combo’s various AI features also help to take the guesswork out of laundry permutations to make daily housework more convenient for homeowners.

Samsung's Bespoke AI Laundry Combo™ is an All-in-One washer and dryer that offers a one-stop, time-saving laundry solution — *Samsung’s Bespoke AI Laundry Combo™ is an All-in-One washer and dryer that offers a one-stop, time-saving laundry solution*

“The latest addition to our Bespoke AI lineup strengthens Samsung’s commitment to deliver an intuitive and connective home experience to homeowners. Samsung’s AI-integrated appliances offer intelligent support for homeowners to help them do less and enjoy more. The new Bespoke AI Laundry Combo™ will not only redefine daily laundry routines, it will revolutionise the home laundry experience by making the process more intelligent, efficient and environmentally conscious for homeowners and their families,” said Gavin Yeong, Head of Digital Appliances, Samsung Electronics Singapore.

All-in-One Laundry Solution with Heatpump Technology

As an All-in-One laundry solution, the Bespoke AI Laundry Combo™ is capable of washing and drying more clothes in a single load, eliminating the need to transfer large amounts of wet clothes from the washer to a separate dryer. With a large capacity drum that washes up to 25kg and dries up to 15kg of laundry, the combo makes daily laundry a breeze for homeowners.

*The Bespoke AI Laundry Combo™ uses Heatpump Technology to dry clothes at low temperatures to prevent fabric shrinkage, while saving time and energy*

The Bespoke AI Laundry Combo™ uses Heatpump Technology to enhance the drying performance by improving the efficiency of the internal air circulation, using less energy and preventing fabric shrinkage. Equipped with an especially large heat exchanger, the Bespoke AI Laundry Combo™ is able to reduce drying times by up to 60%¹ and energy usage by up to 75%² with Heatpump Technology.

AI-powered Efficiency and Convenience

The Bespoke AI Laundry Combo™ is equipped with AI Home³, a 7-inch LCD display that serves as an intuitive control centre for homeowners to manage their laundry in a simple manner. Besides enabling a flexible control experience for users to quickly select functions and adjust settings, AI Home personalises homeowners’ washing and drying cycles by remembering users’ habits and suggesting cycles using machine learning. Once the cycle is complete, AI Home provides an energy and water consumption report through the SmartThings app⁴. AI Home also incorporates multi-tasking features, enabling homeowners to take calls, set alarms and access entertainment content, while monitoring the status of all the connected appliances within their home.

*AI Home is the 7″ LCD Display that lets homeowners control their appliance intuitively with their fingers.*

Featuring AI Wash⁵ and AI Dry⁵ functions, the Bespoke AI Laundry Combo™ uses sensors to adjust the washing and drying performance of each load to enable more thorough and efficient⁶ laundry cycles. With AI Wash, the weight, type of fabric and soiling level of each load can be automatically detected for the machine to dispense the right amount of water and detergent for each wash cycle. It also continuously adjusts the soaking, rinsing and spinning times to achieve the optimal wash cycles automatically. After the washing cycle is complete, the AI Dry feature automatically adjusts the drying process based on the weight and moisture content for each load, saving homeowners’ time and energy.

Saving Time with Every Wash

Equipped with the Super Speed cycle feature, users can finish a single clean and dry cycle in just 98 minutes⁷. This means that a washing load can be completed in 28 minutes⁸ and a drying cycle can be completed in 70 minutes⁹, giving homeowners greater time savings with every wash.

The Bespoke AI Laundry Combo™ is also equipped with the Auto Open Door feature. At the end of each cycle, the appliance’s door automatically opens to allow humid air to escape the drum and prevents water buildup on the door diaphragm. This prevents a musty odour from developing in the event that homeowners do not open the door immediately after each laundry cycle.

Tailored Care For Different Fabrics

Homeowners can expect a more thorough wash with AI Ecobubble™¹⁰, a technology that dissolves detergent to create a thick cleansing foam that penetrates fabrics¹¹ for a deeper clean. It can also detect the type of fabric to optimise the amount of bubbles and washing time on AI Wash & Dry cycles. The powerful Speed Spray system then rinses away dirt and detergent residue quickly, ensuring a thorough clean while being gentle on fabrics¹².

With the Flex Auto Dispense System, appropriate amounts of detergent and softener are automatically dispensed for every wash cycle, alleviating the need for homeowners to estimate the right amount for each load. The Flex Auto Dispense System consists of two containers to hold detergent and softener¹³, while providing the flexibility for homeowners to designate their preferred compartments for softener and detergent.

The Bespoke AI Laundry Combo™ also features a Less Microfiber Cycle mode, which adjusts the motor’s revolution speed and washing intensiveness to help prevent synthetic clothes from shedding microfibers, reducing the amount of microfiber in the water drained from the washing machines by up to 60%¹⁴. This feature is developed with support from Ocean Wise Plastics Labs and Patagonia, as part of Samsung’s efforts to reduce microplastics pollution from being discharged into waterways.

To ensure durability for long term use, the Bespoke AI Laundry Combo™ features the Digital Inverter Technology that utilises strong magnets for a quiet and powerful performance with enhanced energy efficiency. It also features the industry’s longest warranty¹⁵ of 20 years on its high-quality motor, ensuring long-lasting performance.

Elevate Your Laundry Experience with SmartThings

The Bespoke AI Laundry Combo™ comes with Samsung SmartThings integration to elevate homeowners’ laundry experience. Homeowners can tap on SmartThings Energy to monitor and manage energy use in real-time, receive monthly reports on energy consumption and set energy target alerts.

Within SmartThings Energy, homeowners can access AI Energy Mode to check their daily, weekly and monthly power consumption, and estimate their monthly electricity bill. When selected, it intelligently reduces energy use by up to 60% on washing, up to 30% on drying.

Homeowners can also check on their appliance’s status and proactively address any maintenance needs with Home Care. The feature automatically notifies homeowners on parts that require replacement, while helping to diagnose and troubleshoot issues. The Clothing Care feature also enables homeowners to customise each cycle by taking a photo of their clothes’ care labels and registering them under “My Closet”.

Bespoke AI Laundry Options for Every Home

Besides the Bespoke AI Laundry Combo™, Samsung also offers a range of Bespoke AI™ Laundry options with varying capacities and features to suit every home. The range includes the Bespoke AI™ Laundry with 11kg capacity for the washer and the washer dryer combo, as well as a 10kg capacity dryer model.

Availability and Pricing

The Bespoke AI Laundry Combo™ is available for pre-order from 29 August to 29 September 2024 at the Samsung Online Store and selected consumer electronics stores.

Details on the availability and pricing of the new Bespoke AI Laundry range are as follows:

Model	RRP
Bespoke AI Laundry Combo™ (25kg + 15kg) WD25DB8995BZSP	Pre-order price: $4,699 (comes with choice of either a complimentary pedestal OR 1 year worth of Persil detergent) Usual price: $5,499
Bespoke AI™ Laundry Washer Dryer Combo (11kg + 7kg) WD11DB9B84GDSP	$2,149
Bespoke AI™ Laundry Washer (11kg) WW11DB9B84GDSP	$1,949
Bespoke AI™ Laundry Dryer (10kg) DV10DB94A0GDSP	$2,199

For more information, please visit the Samsung website.

Annex – Product Specifications

Model Code		WD25DB8995BZSP Bespoke AI Laundry Combo™ (25kg + 15kg)
Capacity	Washing Capacity	25kg
Capacity	Drying Capacity	15kg
Design	Colour	Dark Silver Steel
	Door	Black deco + glass
	Panel Display	7″ Touch LCD
Performance	Water Efficiency (WELS)	4 Ticks
Feature	AI Wash & Dry	Yes
	Air Wash	Yes
	Spin Speed	1100 rpm
	Bubble Soak	Yes
	Bubble technology	Yes
	Motor	DIT
	VRT	VRT+
	Auto Dispense	Yes
	Interior Drum Light	Yes
	Language Setting	Yes
	Smart Things	Yes
	Smart Control	Yes
	Child Lock	Yes
	Delay End	Yes
	Door Lock	Yes
	Drum Clean+	Yes
	Drum type	Swirl+
	Steam	Yes
	Super Speed	Yes
	Auto Open Door	Yes
	Self Dry	Yes
	Voice Enabled	Yes
Cycle	AI Wash & Dry	Yes
	Air Bedding Care	Yes
	Baby Care	Yes
	Bedding	Yes
	Cool Air	Yes
	Cotton	Yes
	Delicates	Yes
	Denim	Yes
	Down Jacket Care	Yes
	Less Microfiber	Yes
	Pet Care	Yes
	Product Care	Yes
	Rinse + Spin	Yes
	Sanitise	Yes
	Shirts	Yes
	Spin Only	Yes
	Super Speed	Yes
	Time Dry	Yes
	Towels	Yes
	Wool	Yes
	Option List	Smart Control, Bubble Soak, Add Garments, DrumLight, Dose Per Wash, Dose Per Rinse, Delay End, Child Lock, Alarm Off, Dry prep.
	Setting List	AI Pattern, Language, Calibration, Adjust Display Brightness, Adjust Volume, Change on/off sound, Change task ending sound, System Reset
Physical Specifications	Net Dimension (WxHxD)	686 x 1110 x 875 mm
	Net Weight	147 kg
	Gross Dimension (WxHxD)	746 x 1250 x 915 mm
	Gross Weight	152 kg
Smart	WiFi Embedded	Yes
App Connectivity	SmartThings App Support	Yes

Model Code		WD11DB9B84GDSP Bespoke AI™ Laundry Washer Dryer Combo (11kg + 7kg)
Capacity	Washing Capacity	11kg
Capacity	Drying Capacity	7kg
Design	Colour	Dark Silver Steel
	Door	Tempered Glass Door
	Panel Display	7″ Touch LCD
Performance	Water Efficiency (WELS)	4 Ticks
Feature	AI Control	Yes
	AI Wash	Yes
	AI EcoBubble	Yes
	AI Energy Mode	Yes
	QuickDrive	Yes
	Air Wash	Yes
	Spin Speed	1400 rpm
	Bubble Soak	Yes
	Bubble technology	Yes
	Motor	DIT
	Auto Dispense	Yes
	Smart Control	Yes
	Child Lock	Yes
	Delay End	Yes
	Drum Clean+	Yes
	Drum type	Swirl
	Hot/Cold Water Inlet	Cold
	Intensive	Yes
	My Cycle	Yes
	Pre Wash	Yes
	Steam	Yes
	Super Speed	Yes
	Time Dry	Yes
Cycle	AI Wash	Yes
	Air Wash	Yes
	Bedding	Yes
	Colours	Yes
	Cotton	Yes
	Delicates	Yes
	Drain/Spin	Yes
	Drum Clean+	Yes
	E Cotton	Yes
	Less Microfiber	Yes
	Outdoor	Yes
	Pet Care	Yes
	Rinse + Spin	Yes
	Shirts	Yes
	Silent Wash	Yes
	Super Eco Wash	Yes
	Super Speed	Yes
	Synthetics	Yes
	Towels	Yes
	Wash+Dry	Yes
	Wool	Yes
	Cotton Dry	Yes
	Synthetics Dry	Yes
	15′ Quick Wash	Yes
	Hygiene Steam	Yes
Physical Specifications	Net Dimension (WxHxD)	600 x 850 x 550 mm
	Net Weight	78 kg
	Gross Dimension (WxHxD)	683 x 890 x 701 mm
	Gross Weight	82 kg
Smart	WiFi Embedded	Yes
App Connectivity	SmartThings App Support	Yes

Model Code		WW11DB9B84GDSP Bespoke AI™ Laundry Washer (11kg)
Capacity	Washing Capacity	11kg
Design	Colour	Dark Silver Steel
	Door	Tempered Glass Door
	Panel Display	7″ Touch LCD
Performance	Water Efficiency (WELS)	4 Ticks
Feature	AI Control	Yes
	AI Wash	Yes
	AI EcoBubble	Yes
	AI Energy Mode	Yes
	QuickDrive	Yes
	Auto Dispense	Yes
	Bubble Soak	Yes
	Bubble technology	Yes
	Child Lock	Yes
	Delay End	Yes
	Drum Clean+	Yes
	Drum type	Swirl
	Hot/Cold Water Inlet	Cold
	Intensive	Yes
	Language Setting	Yes
	Motor	DIT
	My Cycle	Yes
	Pre Wash	Yes
	Quick Wash	Yes
	Smart Control	Yes
	Smart Things	Yes
	Spin Speed	1400 rpm
	StayClean Drawer	Yes
	Steam	Yes
	Super Speed	Yes
Cycle	AI Wash	Yes
	Super Speed	Yes
	15′ Quick Wash	Yes
	Activewear	Yes
	Baby Care	Yes
	Bedding	Yes
	Cloudy Day	Yes
	Cotton	Yes
	Colours	Yes
	Delicates	Yes
	Drain/Spin	QuickDrive, Wrinkle Prevent, Dry Level, Dry Time, Damp Alert, Smart Control, Drum Light, Child Lock, Sound Off, Calibration
	Drum Clean+	Yes
	E Cotton	Yes
	Hygiene Steam	Yes
	Jeans	Yes
	Less Microfiber	Yes
	Outdoor	Yes
	Pet Care Wash	Yes
	Rinse + Spin	Yes
	Shirts	Yes
	Silent Wash	Yes
	Super Eco Wash	Yes
	Synthetics	Yes
	Towels	Yes
	Wool	Yes
Physical Specifications	Net Dimension (WxHxD)	600 x 850 x 550 mm
	Net Weight	75 kg
	Gross Dimension (WxHxD)	683 x 940 x 701 mm
	Gross Weight	79 kg
Smart	WiFi Embedded	Yes
App Connectivity	SmartThings App Support	Yes

Model Code		DV10DB94A0GDSP Bespoke AI™ Laundry Dryer (10kg)
Capacity	Drying Capacity	10kg
Design	Colour	Dark Silver Steel
	Door	Tempered Glass Door
	Panel Display	7″ Touch LCD
Performance	Type of Dryer	Heatpump
Performance	Energy Consumption (annual)	245 kWh / 5 Ticks
Feature	AI Control	Yes
	AI Energy Mode	Yes
	Interior Drum Light	Yes
	AI Dry	Yes
	QuickDrive	Yes
	Motor	DIT
	Compressor	Inverter
	Smart Control	Yes
	Reversible Door	No
	Child Lock	Yes
	Damp Alert	Yes
	Drum type	Diamond
	Dry Level	4 Levels
	Drying Rack	Yes
	Drying Time selector	Yes
	Mixed Load Bell	Yes
	Progress Indicator	Yes
	Wrinkle Prevent	Yes
	OptimalDry System	Yes
	Smart Things	Yes
Cycle	AI Dry	Yes
	Pet Care Dry	Yes
	Cool Air	Yes
	Iron Dry	Yes
	Outdoor	Yes
	Self Tub Dry	Yes
	Time Dry	Yes
	Towels	Yes
	Warm Air	Yes
	Wool	Yes
	Option List	QuickDrive, Wrinkle Prevent, Dry Level, Dry Time, Damp Alert, Smart Control, Drum Light, Child Lock, Sound Off, Calibration
	Air Refresh	Yes
	Bedding	Yes
	Quick Dry 35′	Yes
	Cotton	Yes
	Delicates	Yes
	Mixed Load	Yes
	Shirts	Yes
	Synthetics	Yes
	Silent Dry	Yes
	Super Speed	Yes
	Hygiene Care	Yes
	Downloaded	Yes
Physical Specifications	Net Dimension (WxHxD)	600 x 850 x 600 mm
	Net Weight	53 kg
	Gross Dimension (WxHxD)	680 x 1000 x 700 mm
	Gross Weight	59 kg
Smart	WiFi Embedded	Yes
App Connectivity	SmartThings App Support	Yes

¹Based on internal testing of the cycle time when drying an IEC 3kg load with Cotton cycle. Results: BESPOKE AI Laundry Combo model with a heat pump (WD21B6400KV) = 78 minutes vs. WD21B6400KV/** combo model with a condenser= 202 minutes, which is a reduction of 60%. Individual results may vary based on actual load contents.

²Based on internal testing and verified by KATRI (Korea Apparel Testing Research Institute) of the cycle energy consumption when drying an IEC 3kg load with Cotton cycle.

³Does not mean all services available on the AI Home are AI or generate information or outcomes using AI. The services/features that use deep learning models are limited to AI Smart Dial, AI Wash & Dry, and Voice enabled with Bixby. The learning models may be updated from time to time and may generate incomplete or incorrect information.

⁴The SmartThings App is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

⁵Detection and sensing capabilities are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy

⁶Based on AI-based algorithm and internal testing using the AI Wash & Dry cycle on an IEC 8lb load. A turbidity sensor operates for all weights, while fabric sensing operates for 8lbs and under. Actual results may vary depending on individual use.

⁷Based on internal testing and verified by KATRI (Korea Apparel Testing Research Institute) of the cycle time when drying a DOE (50% cotton/50% polyester) 3kg load with a Super Speed cycle of WD25DB8995BZ model. The washing and drying cycle was completed in 98 minutes. Results may vary depending on the actual usage environment.

⁸Wash in 28 minutes: Based on using a Super Speed cycle with an 10lb DOE (cotton 50% +polyester 50%) load. Individual results may vary based on actual load contents.

⁹Dry in 70 minutes: Based on using a Super Speed cycle with an 10lb DOE (cotton 50% + polyester 50%) load with a Residual Moisture Content (RMC) of 48% after a wash cycle. Individual results may vary based on actual load contents.

¹⁰AI Ecobubble™’s detection and sensing capabilities are available for AI Wash & Dry and Bedding cycles only and are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy.

¹¹Tested with Ecobubble™ vs. normal water-based detergent using the AHAM test.

¹²Based on the Performance Lab Test report by Springboard Engineering on EMPA strips, comparing a normal detergent solution and bubble technology without mechanical action. Individual results may vary.

¹³Expected number of loads: 1 compartment can hold general detergent for up to 17 loads. Flex compartment can hold one of the following: softener for up to 19 loads, general detergent for up to 15 loads or specialty detergent for up to 36 loads. If both compartments are used for detergent only, it can hold up to 32 loads.

¹⁴Based on testing by the Ocean Wise Plastics Lab using a 2kg load of 100% polyester hoodies, comparing the Synthetics cycle on a Samsung conventional model 27″ washing machine with Korean design and the Less Microfiber cycle. Results may vary depending on the actual clothes and usage conditions.

¹⁵The 20-year parts warranty is only applicable to the inverter motor.

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