Ranked #1 in Dealer Satisfaction, Car Wars wins award in Call Management Category

DALLAS, Feb. 17, 2023 /PRNewswire-PRWeb/ — Car Wars has received a “Top Rated” Call Management Award in the thirteenth annual DrivingSales Dealer Satisfaction Awards, presented at a special event in conjunction with the 2023 National Automobile Dealers Association (NADA) Convention & Expo. Car Wars received a top dealer satisfaction ranking in the Call Management category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community.

“At the forefront, our team’s ultimate goal is to provide enhanced call tracking solutions that help our dealers capture high-quality leads and improve their callers’ customer experience,” Car Wars’ Chief Revenue Office, Cassie Broemmer, said. “To be recognized as the Top Rated in Call Management for two consecutive years emphasizes the successes our customers have achieved through leveraging our comprehensive solutions. We’re excited to continue contributing to our customers’ Sales and Service successes by being top-notch on the phone with our seamless integrations and data-driven insights.”

“We congratulate Car Wars, on receiving a ‘Top Rated’ in Call Management Award, an accolade we consider to be one of our industry’s most important because it comes directly from dealers,” said DrivingSales CEO and Founder, Jared Hamilton. “In our thirteenth year of presenting these awards, we feel especially proud that DrivingSales Vendor Ratings continues to help dealers make smart and informed decisions through thousands of peer reviews that lead them to outstanding service providers such as Car Wars. We’re thrilled Car Wars has been recognized as one of the best by the people to whom their services count the most: the dealer community.”

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January – December) at https://www.drivingsales.com/vendor-ratings. DrivingSales Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products/solutions in their stores. DrivingSales has a dedicated team that goes through each review and confirms that it was left by an actual dealership employee.

Full award results are available online at https://www.drivingsales.com/dealersatisfactionawards.

About Car Wars
Car Wars leverages human reviews, artificial intelligence, and CRISP metrics to equip Sales and Service departments with everything they need to Own the Phone. By listening to and categorizing every inbound and outbound call at a dealership, Car Wars provides managers with insight into how every call is handled, alerts them when an opportunity needs attention, and actively improves phone performance in both Sales and Service.

Car Wars uses transparent accountability alongside live call insight to create a high-powered phone culture that helps more callers faster and, ultimately, converts more phone calls into booked appointments.

About DrivingSales
DrivingSales is a professional network serving the auto industry with dealer-driven news and information, online training, and performance data, all to enable dealers to make critical business decisions at their dealerships. DrivingSales’ mission is to connect progressive dealership professionals to the people and information they need to maximize their success. Founded by a third-generation car dealer, and opened up to the industry in 2008, today DrivingSales has registered users in over 50% of new car dealerships in the US and is active in several other countries around the globe. To learn more about the DrivingSales community, training or employee management visit DrivingSales.com.

Car Wars Media Relations:
Sidni Williams, Car Wars
swilliams@callbox.com

DrivingSales Media Relations:
Natalie Nielson, DrivingSales
Natalie.nielson@drivingsales.com

Media Contact

Sidni Williams, Car Wars, 1 2817288966, swilliams@callbox.com

SOURCE Car Wars