Leading provider of IT consulting shares first of five industry reports highlighting major challenges and current trends in healthcare operations and IT.

HERNDON, Va., July 7, 2022  /PRNewswire-PRWeb/ — Windward Consulting, a leading provider of consulting in IT Operations (ITOps) and IT Service Management (ITSM), today released “The Future of ITSM and Healthcare” a leadership playbook designed to help healthcare lT leaders prepare for an economic downturn. The report draws attention to major challenges facing healthcare operations and IT while uncovering the biggest trends in ITSM and how they impact IT strategy in the healthcare industry.

“The future of healthcare is undoubtedly digital. IT leaders in the healthcare industry need to keep a foot planted in the ITSM, Medtech and health tech spaces to keep pace with rapid innovations,” said Sean McDermott, CEO of Windward Consulting. “Windward’s healthcare industry report focuses on just that — how healthcare IT leaders can build the right strategies and frameworks to navigate challenges and maximize growth opportunities to emerge from a downturn stronger than ever.”

“The Future of ITSM and Healthcare” examines three major challenges facing healthcare IT leaders:

• Tension between innovation and security/compliance
• Critical workforce shortages, burnout and retention
• Pandemic- and recession-driven financial pressures

The industry report also highlights the three primary healthcare-related ITSM trends:

• The application of artificial intelligence and machine learning
• Increased use of automated workflows and processes
• The shift towards low code/no-code applications and “citizen developers”

“Windward Consulting has helped modernize and digitize many leading healthcare institutions, and we’re thrilled to give back, helping IT leaders in the space respond to an ever-changing economic environment,” McDermott said. “This is the first of several industry reports we plan to release with our best practices we’ve deployed and learned from over 3,000 projects.”

To download Windward Consulting’s Industry Report, click here.

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About Windward Consulting
Founded in 1997, Windward Consulting delivers Service Management, AIOps, and DevOps solutions using a unique blend of expert process knowledge, technology acumen and deep operational experience. This combination of skills enables Windward to serve as a trusted partner to a number of the world’s leading Fortune 500 companies and Federal Agencies. Since its inception, Windward Consulting has supported over 500 clients around the globe with more than 3,000 projects. Strategic Thinking, Real World Results.

For more information: http://www.windward.com

Media Contact
BLASTmedia for Windward Consulting
Clara Bihn
317.806.1900
[email protected]

Media Contact

Clara Bihn, Windward Consulting, 317.806.1900, [email protected]

SOURCE Windward Consulting