Speech Analytics Market Is Booming Worldwide with Verint, Google, Vonage, Calabrio
Research Reports
Jan 18, 2022
The latest study released on the Global Speech Analytics Market by AMA Research evaluates market size, trend, and forecast to 2026. The Speech Analytics market study covers significant research data and proofs to be a handy resource document for managers, analysts, industry experts and other key people to have ready-to-access and self-analyzed study to help understand market trends, growth drivers, opportunities and upcoming challenges and about the competitors.
Key Players in This Report Include:
NICE (Israel),Verint (United States),Micro Focus (United Kingdom),Avaya (United States),Genesys (United States),Google (United States),AWS (United States),Vonage (United States),OpenText (Canada),Calabrio (United States)
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Definition:
Speech analytics solutions can convert call recordings to actionable data, and then translate the data into valuable insights that are effective across the enterprise. These solutions are used to handle a broad range of interactions with customers. Enterprises across the globe have incorporated speech analytics through a combination of internally recorded data, social media as well as external syndicated data primarily to create a cutting -edge solution, to gain a better understanding of their customer requirements and reduce churn.
Market Trends:
- Adherence to regulatory and compliance standards
- Rising need to predict customer intent and monitor agent behavior
Market Drivers:
- Increasing need to improve the customer journey and overall experience
- Growing demand to monitor and improve agent performance
Market Opportunities:
- Use of AI and ML-based technologies to facilitate real-time actionable customer insights
- The growing need for cloud-based speech analytics solutions to bolster customer retention
The Global Speech Analytics Market segments and Market Data Break Down are illuminated below:
by Type (Solutions (Speech Engine, Indexing and Query Tools, Reporting and Visualization Tools, Workforce Optimization, Others, Services (Professional Services, Managed Services)), Application (Customer Experience Management, Call Monitoring, Agent Performance Monitoring, Sales and Marketing Management, Competitive Intelligence, Risk and Compliance Management, Others), Deployment Mode (Cloud, On-premises), Organization Size (SMEs, Large Enterprises), Industry Vertical (BFSI, Retail and eCommerce, IT and Telecom, Energy and Utilities, Travel and Hospitality, Government, Healthcare and Life Sciences, Media and Entertainment, Others)
Global Speech Analytics market report highlights information regarding the current and future industry trends, growth patterns, as well as it offers business strategies to helps the stakeholders in making sound decisions that may help to ensure the profit trajectory over the forecast years.
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Geographically, the detailed analysis of consumption, revenue, market share, and growth rate of the following regions:
- The Middle East and Africa (South Africa, Saudi Arabia, UAE, Israel, Egypt, etc.)
- North America (United States, Mexico & Canada)
- South America (Brazil, Venezuela, Argentina, Ecuador, Peru, Colombia, etc.)
- Europe (Turkey, Spain, Turkey, Netherlands Denmark, Belgium, Switzerland, Germany, Russia UK, Italy, France, etc.)
- Asia-Pacific (Taiwan, Hong Kong, Singapore, Vietnam, China, Malaysia, Japan, Philippines, Korea, Thailand, India, Indonesia, and Australia).
Objectives of the Report
- -To carefully analyze and forecast the size of the Speech Analytics market by value and volume.
- -To estimate the market shares of major segments of the Speech Analytics
- -To showcase the development of the Speech Analytics market in different parts of the world.
- -To analyze and study micro-markets in terms of their contributions to the Speech Analytics market, their prospects, and individual growth trends.
- -To offer precise and useful details about factors affecting the growth of the Speech Analytics
- -To provide a meticulous assessment of crucial business strategies used by leading companies operating in the Speech Analytics market, which include research and development, collaborations, agreements, partnerships, acquisitions, mergers, new developments, and product launches.
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Major highlights from Table of Contents:
Speech AnalyticsMarket Study Coverage:
- It includes major manufacturers, emerging player’s growth story, and major business segments of Speech Analytics market, years considered, and research objectives. Additionally, segmentation on the basis of the type of product, application, and technology.
- Speech Analytics Market Executive Summary: It gives a summary of overall studies, growth rate, available market, competitive landscape, market drivers, trends, and issues, and macroscopic indicators.
- Speech Analytics Market Production by Region Speech Analytics Market Profile of Manufacturers-players are studied on the basis of SWOT, their products, production, value, financials, and other vital factors.
- Key Points Covered in Speech Analytics Market Report:
- Speech Analytics Overview, Definition and Classification Market drivers and barriers
- Speech Analytics Market Competition by Manufacturers
- Impact Analysis of COVID-19 on Speech Analytics Market
- Speech Analytics Capacity, Production, Revenue (Value) by Region (2021-2026)
- Speech Analytics Supply (Production), Consumption, Export, Import by Region (2021-2026)
- Speech AnalyticsProduction, Revenue (Value), Price Trend by Type {Solutions [Speech Engine, Indexing and Query Tools, Reporting and Visualization Tools, Workforce Optimization, Others ,Services [Professional Services, Managed Services]}
- Speech AnalyticsMarket Analysis by Application {Customer Experience Management,Call Monitoring,Agent Performance Monitoring,Sales and Marketing Management,Competitive Intelligence,Risk and Compliance Management,Others}
- Speech Analytics Manufacturers Profiles/Analysis Speech Analytics Manufacturing Cost Analysis, Industrial/Supply Chain Analysis, Sourcing Strategy and Downstream Buyers, Marketing
- Strategy by Key Manufacturers/Players, Connected Distributors/Traders Standardization, Regulatory and collaborative initiatives, Industry road map and value chain Market Effect Factors Analysis.
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Key questions answered
- How feasible is Speech Analytics market for long-term investment?
- What are influencing factors driving the demand for Speech Analytics near future?
- What is the impact analysis of various factors in the Global Speech Analytics market growth?
- What are the recent trends in the regional market and how successful they are?
Thanks for reading this article; you can also get individual chapter wise section or region wise report version like North America, Middle East, Africa, Europe or LATAM, Southeast Asia.
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