12.1% CAGR, Digital Business Support System (BSS) Market is Growing with $8,017.18 Million by Industry Revenue by 2027

Research Reports

Mar 12, 2021

IoT and cloud-based training and education and consulting services play an essential role in the BSS market, as they track the usage of services subscribed by users of connected devices and manage the services offered by numerous CSPs. Several technological, economic, and behavioral changes are empowering the growth and adoption of IoT and cloud technology in the region. As per USENIX, an association supporting operating system research, worldwide more than half of homes have at least one IoT device, and in North America, more than 70% of households have a network-connected device. IoT has changed the way of thinking about business procedures, adding a substantial number of new business models and cases.

The digital business support system (BSS) market was valued at US$ 3,265.07 million in 2019 and it is projected to reach US$ 8,017.18 million by 2027; it is expected to grow at a CAGR of 12.1% from 2020 to 2027.

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The COVID-19 pandemic has been a major challenge for all the industries present in the region, but has impacted positively to the telecom sector. The ongoing shift of organization to remote work or work from home is the major driver for the growth of networking infrastructure and connectivity. The demand for digital BSS is anticipated to boost for offering enhanced end-user experience in the field of communication and networking in the region. Although, the factory and business shutdowns across the US, Canada, and Mexico hampered the digital Business Support System (BSS) market, it witnessed a growth. North America is home to a large number of technology companies. Thus, the impact of COVID-19 is anticipated to be quite severe across the region in the year 2020 and likely in 2021. However, the impact of COVID-19 is short-term; it is likely to decrease in the coming years.

Digital Business Support System (BSS) Market – by Component

Software
Services

Professional Services

License and Maintenance
Consulting
Implementation
Training & Education
Managed Services

Digital business support system (BSS) Market – by Geography

North America
US
Canada
Mexico
Europe
France
Germany
Italy
UK
Spian
Rest of Europe
Asia Pacific (APAC)
China
India
South Korea
Japan
Australia
Rest of APAC
Middle East & Africa (MEA)
South Africa
Saudi Arabia
UAE
Turkey
Israel
Rest of MEA
South America (SAM)
Brazil
Argentina
Chile
Rest of SAM

Company Profiles

Amdocs Limited
Huawei Technologies Co., Ltd.
Telefonaktiebolaget LM Ericsson
NetCracker Technology Corporation
CSG Systems International, Inc.
Optiva Inc.
Nokia Corporation
Capgemini SE

Strategic Insights

The players operating in the digital business support system (BSS) market focus on strategies, such as mergers, acquisitions, product development, and market initiatives, to maintain their positions in the market. A few developments by key players are listed below:

In February 2021, CSG Systems International, Inc. extends its partnership with Etihad Etisalat (Mobily), a telecom operator in Saudi Arabia. Under the extended partnership, CSG Systems International, Inc. will continue to offer its billing and revenue management solution to Etihad Etisalat (Mobily).
In 2019, NetCracker Technology Corporation announced that it has signed agreement with Telenet, broadband/cable company service provider in the US. As per the agreement, NetCracker Technology Corporation will provide its BSS and OSS solution to Vast Broadband.

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