MIAMI, Jan. 25, 2021 /PRNewswire/ — Sitel Group®, a global leader in end-to-end customer experience (CX) products and solutions, today announced its commitment to education as part of its go-forward corporate social responsibility (CSR) strategy with donations to Plan International, the Association for Childhood Education International and the World Literacy Foundation in celebration of International Day of Education on January 24. Sitel Group is donating a total of $50,000 to be split amongst these three organizations.

“International Day of Education is an important time to recognize the role of education in creating an inclusive and equitable society particularly in the communities in which our people live and work,” said Olivier Camino, Global COO, Sitel Group. “Sitel Group is a people-oriented business, and we have always focused on education and development for our own employees. However, it’s critical that we take this focus a step further to ensure  our communities are receiving the resources they need to provide successful educational programs to those in need.”

This holiday season, Sitel Group asked their customers which organizations they wanted the company to donate to, and they voted:   

• Plan International: An international nonprofit organization fighting for girls’ rights and working to tear down barriers of gender inequality.
• Childhood Education International: An organization at the intersection of education, human development and international development, Childhood Education International’s mission is to develop and amplify innovative solutions to significant education challenges worldwide.
• World Literacy Foundation: A global non-for-profit organization that works to lift young people out of poverty through literacy.

Education and development are at the core of Sitel Group’s CSR mission and extend beyond its 90,000 employees. Sitel Group is enabling career readiness and preparation for the future of work within their communities through various programs around the globe including impact sourcing, language improvement programs, Empower Centers for Families and more. Additionally, Sitel Group is providing employees with more opportunity for internal training pathways through several learning and development initiatives and programs.

With a focus on education, Sitel Group is working to create lifelong learning with opportunities for education and training for students, employees, employees’ families and customers.

About Sitel Group®
As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.

With 90,000 people working across the globe – at home, in contact centers and within MAXhubs – we securely connect brands with their customers over 4.5 million times every day in 50+ languages, driving our clients’ digital CX strategies forward. Powered by our global strength, local expertise and proprietary technologies, we deliver tailored solutions to fit clients’ needs through a consultative, customer-centric approach.

EXP+™, Sitel Group’s Enterprise Experience Platform, is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families: Empower, Engage, Explore and Evolve.

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.

Media Contact:
media@sitel.com

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SOURCE Sitel Group