Service Analytics Market to See Massive Growth by 2025: Oracle, Salesforce.com, ServiceNow
Research Reports
Dec 21, 2020
Latest Research Study on Global Service Analytics Market published by AMA, offers a detailed overview of the factors influencing the global business scope. Global Service Analytics Market research report shows the latest market insights with upcoming trends and breakdown of the products and services. The report provides key statistics on the market status, size, share, growth factors, Challenges and Current Scenario Analysis of the Global Service Analytics. This Report also covers the emerging player’s data, including: competitive situation, sales, revenue and global market share of top manufacturers are Oracle Corporation (United States ), Salesforce.com, Inc. (United States ), ServiceNow, Inc. (United States ), SAP SE (Germany), SAS Institute (United States ), Tableau Software (United States ), Microsoft Corporation (United States ), ClickSoftware Technologies (United States ), Sisense (United States) and MicroStrategy Incorporated (United States).
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Keep yourself up-to-date with latest market trends and changing dynamics due to COVID Impact and Economic Slowdown globally. Maintain a competitive edge by sizing up with available business opportunity in Global Service Analytics Market various segments and emerging territory.
Brief Overview on Global Service Analytics
Service analytics describes the process of taking, processing, as well as evaluating the data generated from the execution of a service system to improve, extend, & personalize a service for creation of value for providers & customers. This is used for making productive agents, smarter managers, & most notably delighted customers. With help of service analytics solutions, it is easy to practice into customer’s profile, update case history, & also directly collaborate with the team from the service cloud console. As several business sectors are looking for refining their businesses with cloud-based services rather than on-premises, the global service analytics market is likely to grow over the coming years. With increasing use of business intelligence & big data together with rising social media awareness among consumers is expected to further impel the global service analytics market growth. According to Market Analyst at AMA, the Global Service Analytics market may see a growth rate of 13.8% and would reach the market size of USD1.14 Billion by 2024.
Market Drivers
- Requirement for better client & customer interaction
- Increasing adoption of service analytics solution & services among SMEs
Market Trend
- Increasing Adoption of Cloud Solutions by Organizations
Restraints
- Obsolete IT infrastructure
- Low awareness of service analytics
The Global Service Analytics Market segments and Market Data Break Down are illuminated below:
Deployment Model (On-premises, Cloud), Industry (BFSI, Healthcare, Retail and eCommerce, Government and defense, Telecommunications, Manufacturing, Energy and utilities, Others (education, media and entertainment, automotive, and travel and hospitality)), Component (Solution, Services (Managed Services and Professional Services)), Business Application (Customer Service Analytics, Field Service Analytics, IT Service Analytics)
Region Included are: North America, Europe, Asia Pacific, Oceania, South America, Middle East & Africa
Country Level Break-Up: United States, Canada, Mexico, Brazil, Argentina, Colombia, Chile, South Africa, Nigeria, Tunisia, Morocco, Germany, United Kingdom (UK), the Netherlands, Spain, Italy, Belgium, Austria, Turkey, Russia, France, Poland, Israel, United Arab Emirates, Qatar, Saudi Arabia, China, Japan, Taiwan, South Korea, Singapore, India, Australia and New Zealand etc.
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Strategic Points Covered in Table of Content of Global Service Analytics Market:
Chapter 1: Introduction, market driving force product Objective of Study and Research Scope the Global Service Analytics market
Chapter 2: Exclusive Summary – the basic information of the Global Service Analytics Market.
Chapter 3: Displaying the Market Dynamics- Drivers, Trends and Challenges & Opportunities of the Global Service Analytics
Chapter 4: Presenting the Global Service Analytics Market Factor Analysis, Post COVID Impact Analysis, Porters Five Forces, Supply/Value Chain, PESTEL analysis, Market Entropy, Patent/Trademark Analysis.
Chapter 5: Displaying the by Type, End User and Region/Country 2014-2019
Chapter 6: Evaluating the leading manufacturers of the Global Service Analytics market which consists of its Competitive Landscape, Peer Group Analysis, BCG Matrix & Company Profile
Chapter 7: To evaluate the market by segments, by countries and by Manufacturers/Company with revenue share and sales by key countries in these various regions (2020-2025)
Chapter 8 & 9: Displaying the Appendix, Methodology and Data Source
Finally, Global Service Analytics Market is a valuable source of guidance for individuals and companies in their decision framework.
Data Sources & Methodology
The primary sources involves the industry experts from the Global Service Analytics Market including the management organizations, processing organizations, analytics service providers of the industry’s value chain. All primary sources were interviewed to gather and authenticate qualitative & quantitative information and determine the future prospects.
In the extensive primary research process undertaken for this study, the primary sources – Postal Surveys, telephone, Online & Face-to-Face Survey were considered to obtain and verify both qualitative and quantitative aspects of this research study. When it comes to secondary sources Company’s Annual reports, press Releases, Websites, Investor Presentation, Conference Call transcripts, Webinar, Journals, Regulators, National Customs and Industry Associations were given primary weight-age.
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- Supporting company financial and cash flow planning
- Latest industry influencing trends and development scenario
- Open up New Markets
- To Seize powerful market opportunities
- Key decision in planning and to further expand market share
- Identify Key Business Segments, Market proposition & Gap Analysis
- Assisting in allocating marketing investments
Definitively, this report will give you an unmistakable perspective on every single reality of the market without a need to allude to some other research report or an information source. Our report will give all of you the realities about the past, present, and eventual fate of the concerned Market.
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