AUSTIN, Texas, March 24, 2020 /PRNewswire/ — As New York State Department of Labor has been overwhelmed with thousands of people attempting to file for unemployment insurance benefits, MTX quickly implemented an Emergency Response Management (ERM) Solution to handle the sudden surge of calls and to reduce the amount of time taken to process unemployment insurance claims, ensuring New Yorkers who have lost their jobs as a result of the COVID-19 pandemic are getting their benefits on time.

After closing all Child Care Centers, the State of Massachusetts re-opened 300 Child Care Centers for children of medical professionals, emergency workers and others who are expected to keep working during the COVID-19 pandemic. MTX is supporting this effort with a customized ERM solution to quickly process emergency child care licensing requirements.

NYS and Massachusetts’ situation is just a few examples of many state government departments in need of an ERM solution as they struggle to find a way to handle the stress on their current systems. MTX’s Emergency Response Management (ERM) solutions are customized and deployed in less than 48 Hours for State Government Departments such as Departments of Health, Health and Human Services, Hospitals, Education Institutions, and Early Child Care, to name a few.

MTX CEO Das Nobel, says “MTX is working alongside Healthcare Professionals, Government Officials, and the essential personnel on the battleground to help fight this crisis. I couldn’t be more proud of how quickly our qualified team at MTX has rallied together to provide solutions that help the public sector handle this unprecedented crisis.”

MTX Emergency Response Management (ERM) Solutions can be integrated with a variety of service providers to ensure a unified rapid response plan including Call Center Automation, Public & Media Communications Management, Health Care and Recovery Plan Management, Intake Response Management App and Remote Quarantine Health Management and Messaging, Volunteer Registration, and IT Assessments.

To learn more about ERM Solutions, visit MTXb2b.com and register for an upcoming Webinar: Learn How Emergency Response Management (ERM) Solutions can Flatten The Curve on Wednesday, March 25, 2020, at 3 PM EDT.

About MTX

MTX Group, Inc is a global cloud technology partner that enables organizations to become a fit enterprise through digital transformation and strategy. MTX is powered by the Maverick Artificial Intelligence platform and has deep expertise in the public sector providing proprietary designs and innovative concept accelerators.

For media inquiries and to learn more about how MTX is providing mission-critical technology solutions to assist U.S. Government Agencies Emergency Response Management Programs, please reach out to info@mtxb2b.com.

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SOURCE MTX Group