MINNEAPOLIS and DALLAS, March 28, 2019 /PRNewswire-PRWeb/ — Pivot Point LLC and Darwin Ecosystem LLC announce the integration of personality analytics powered by artificial intelligence into the consulting practice of digital transformation through Pivot Point’s Better Change™. The combination is expected to revolutionize how organizations implement enterprise-class applications (ERP, CRM, etc.) regardless of industry or company size. The partnership represents the first time AI is being used on the business rather than in the business.

The business landscape is littered with less than successful and failed ERP and CRM implementations. The term “Digital Transformation” was coined to reposition enterprise-class software implementations in the minds of company executives and a focus on “Change Management” was added in an attempt to correct the errors of the past. Cloud solutions were created to make the implementation “easier”. However, integration and data management issues associated with those platforms may be making the problem worse. Something must change.

According to Gartner, Inc. and other research organizations, CIOs and executives responsible for implementing business applications find themselves in a unique position. They argue that technology can be a significant driver in changing the culture in a company. Working in conjunction with peers in Human Resources, significant changes can be carried out in the way people use and embrace business applications. In other words, Digital Transformation may finally be focusing on the only way to be successful: apply significant attention on the people who will be affected by the software. The question becomes, “how do we measure how well people are changing?”

Thierry Hubert, CEO of Darwin Ecosystem stated, “Every thoughtful digital transformation requires continuous assessment of the business risk of failure and transformation progress. The human factor will make or break a successful transformation. Until now, understanding people’s receptiveness and personality changes through a transformation was unattainable and cost prohibitive. Artificial intelligence is redefining our ability to measure such insight in an understandable way.” Hubert continues, “Our partnership with Pivot Point provides a breakthrough by analyzing the text produced by the implementation team before, during and after their transformation journey. The outcome is an exhaustive set of personality traits capable of identifying the personas of ‘A-players’ and equally revealing the pulse of the organization over time. This is an extraordinary and highly practical use of personality analytics.”

Jon Beck, CEO of Pivot Point explained, “In a digital transformation, an implementation team is empowered to set the tone & tenor of how the business will operate in the future. Normally, we encourage the organization to assign their ‘A-players’ to the team. However, we’ve never had a basis for describing what an ‘A-player’ is. With Better Change™ powered by the Darwin Awareness Engine, we now have an objective measure to identify and encourage team leaders which in turn significantly increases the transformation’s likelihood of success.” He added, “Because of Darwin Ecosystem’s natural language processing capabilities, we can monitor change as it occurs within the transformation team, and within the entire organization, without interrupting their important work. By establishing a baseline Better Change Profile™, we can monitor change as it happens in real time. Parts of the organization that are having trouble with the change can be identified and additional support provided as necessary. This increases the chances of the transformation achieving the objectives set by executive management.”

SOURCE Darwin Ecosystem LLC