CINCINNATI, Feb. 4, 2019 /PRNewswire/ — Ascendum Digital, a cutting-edge global digital transformation firm, is the presenting sponsor of the 2019 Business of Bots event February 5-7 at the Marines’ Memorial Club and Hotel in San Francisco. The Ascendum digital strategy team will be on site to discuss next-generation chatbot, RPA and other innovative digital technologies that will create unparalleled employee and customer engagement experiences.

The Business of Bots is the leading annual event bringing together top influencers powering the chat and voice bot ecosystems. The conference inspires practitioners to bring creative ideas to life through education and learning from captivating mainstage presentations led by top thinkers and doers in the industry.

Mickey Metzner, VP of Technology and Innovation for Ascendum Digital, is a featured guest for a panel discussion entitled “Bot Agency, Human Agency and Error Handling: Strategies for When Conversations Go Awry” on Wednesday, February 6. The panel will discuss ways in which modern chatbots can and need to be improved to meet the growing need for superior customer service experiences expected in the rapidly changing digital age.

“This year’s Business of Bots will explore critical topics around enterprise and consumer bot development, design, launch, and performance,” said Breanna Jacobs, GSMI VP of Conference Production. “The event gathers leaders across disciplines product, engineering, marketing, research and design, where professionals can learn about how other teams and organizations are seeing success in the Conversational AI space. We’re thrilled to have Ascendum as an event partner, welcoming their VP of Technology and Innovation, Mickey Mentzer, to the stage as a panelist alongside other chatbot practitioners.”

About Ascendum Solutions

Engineering the art of the possible, Ascendum is a global information technology (IT) solutions company that delivers innovative technology-inspired solutions to business-driven challenges. Ascendum Digital’s hands-on team ideates, creates, develops, implements and evolves our clients’ customer and employee experiences. We employ experiential design to deliver end-to-end digital solutions, custom built for your infrastructure, expanding on continuing digitization and transformation possibilities. We align your brand with your stakeholders’ needs to exceed business goals.

Ascendum is MBE certified, the 6^th largest IT Consulting Firm 2018 in Cincinnati by the Business Courier, and part of the Vora Ventures family of companies. For further information, visit www.Ascendum.com. 

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SOURCE Ascendum