PHOENIX, Feb. 12, 2018 /PRNewswire/ — Community of customer experience leaders, Execs In The Know, have announced the details for four Artificial Intelligence (AI) Briefings they will host in 2018. The Execs In The Know AI Briefings will make stops in Boston, MA; Atlanta, GA; Chicago, IL; and Seattle, WA, over the course of the year.

Here are the official dates and locations:

• Boston, MA: February 13, 2018
• Atlanta, GA: April 19, 2018
• Chicago, IL: August 14, 2018
• Seattle, WA: October 18, 2018

Each event is an opportunity to discuss how AI is impacting service strategies, with other care leaders that are looking to maximize their strategy or implement it. Each day will feature a candid Q&A session with a panel of AI Solution Providers, followed by a Corporate only discussion. There will also be an Innovations Lab, allowing attendees to see live applications of how AI is working to improve CX, in different channels and processes, with various solution providers. Networking, as well as discussion around challenges experienced, solutions, best practices, or innovations as it pertains to AI for customer service, will also be valuable takeaways.

To learn more about the event and how to register, visit the event website:  http://www.execsintheknow.com/events/.

About Execs In The Know

Execs In The Know is a global community of customer experience professionals, from various industry verticals, all focused on the same thing – excellence in customer service and experience. Execs In The Know gives brands a platform to share and gain insights, benchmark their brand, stay on top of the latest trends in CX, and create lasting relationships with their peers – “Leaders Learning From Leaders.”

Execs In The Know holds their national event – Customer Response Summit – twice a year (in the Spring and Fall), giving executives the opportunity to connect face-to-face. They also hold a number of other live regional events throughout the year including Subject Matter Briefings (on topics like social media, AI, SMS, outsourcing, etc.), Lunch & Learns, Workshops, and EITK Dinners. The community is able to stay engaged long after the events come to an end through industry content and thought leadership, webinars, reports, and various social communities.

Learn more at www.execsintheknow.com.

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SOURCE Execs In The Know