Implementation Segment to Show Dominance in the Global Salesforce Services Market With Respect to Sales Cloud and Service Cloud Markets During the Forecast Period

VALLEY COTTAGE, New York, August 31, 2017 /PRNewswire/ —

An exhaustive research study by Future Market Insights titled ‘Salesforce Services Market: Global Industry Analysis (2012-2016) and Opportunity Assessment (2017-2027)‘ is focused on exploring the different cloud services across regions of North America, Western Europe, Eastern Europe, Latin America, Asia Pacific excluding Japan (APEJ), Japan and Middle East and Africa (MEA) along with factors influencing the market and global forecasts for a period of 10 years.

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North America region to show higher market attractiveness

The global Salesforce sales cloud market is witnessing higher growth in the North America region in terms of market value. North America region dominates the Salesforce sales cloud market with an estimated value of more than US$ 19 Bn by 2027 end with a CAGR of 14.9% during the forecast period. Asia Pacific is expected to show higher growth rate in the coming years.

The global Salesforce service cloud market finds North America to be a more lucrative region. The service cloud market is anticipated to show a higher CAGR of 13.1% in the North America region, followed by a CAGR of 12.4% in Japan. North America dominates the global Salesforce service cloud market in terms of market value and is expected to reach a value of US$ 11.6 Bn by 2027 end.

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Global Salesforce Services Market: Dynamics

Cloud computing can be referred to as the engine for growth in the Salesforce services market. The various benefits of cloud based offerings to Salesforce include an increase in operational productivity, increased revenue and lower costs. Adoption of cloud computing brings in advantages such as faster implementation, no upfront costs, scalability, accessibility and better security. Factors such as extensive product portfolio, for example, sales cloud, service cloud, marketing cloud, app cloud and others are boosting the market. New products such as analytics cloud and IoT cloud are gaining momentum and setting to achieve sufficient scale in the near future. Moreover, these cloud based solutions have shifted focus from IT to the business IT is intended to support. These solutions are used by customers to increase their sales pipeline, improve sales productivity, monitor leads and enhance customer relationship. Moreover, growing role of digitisation and online businesses across the globe along with the rise of artificial intelligence contributes to the growth of the Salesforce services market.

There are certain pulling factors that pose challenges to the growth of the global Salesforce services market. Lack of a skilled workforce coupled with a rigid and inflexible pricing model are main restraints for the growth of the market.

The global Salesforce services market has witnessed new trends such as shifting focus towards customer engagement and customer experience (customer centric), delivering industry specific solutions, sales cloud hitting sky rocketing numbers with respect to adoption and market share, rise of big data and increased market traction and geographic spread beyond North America.

Global Salesforce Services Market: Segmental Analysis 

  • The global Salesforce sales cloud market is expected to show higher growth rate and a higher market value of US$ 31.12 Bn and a CAGR of 14.1% during the forecast period 2017 to 2027
  • The global Salesforce service cloud market is anticipated to grow at a CAGR of 12.5% throughout the period of forecast and is poised to reflect a value of 18.87 Bn by the end of 2027
  • The implementation segment by product type in the global Salesforce sales cloud market is expected to dominate the market by reflecting a higher value of US$ 22.1 Bn by 2027 end a higher growth rate to witness a CAGR of 14.4% during the forecast period. With respect to global Salesforce service cloud market, the implementation segment is anticipated to reflect a CAGR of 13.0% during the forecast period and a higher market value of US$ 12.66 Bn by 2027 end, thereby dominating the market

Preview Analysis on Global Salesforce Services Market Segmentation By Service Planning (Advisory Services, Change Management), Implementation (Integrated Services, Custom Application Development, Application Modernization and Data Migration, Testing Services), Manage (Monitoring, Upgrade, Governance, Helpdesk, Training, BPO); By Industry BFSI, Healthcare and Life Sciences, Media and Telecom, Retail and CPG, Government, Manufacturing, High Technology, Energy and Utilities:

Global Salesforce Services Market: Competitive Landscape

The research report on the global Salesforce services market has profiled tier players involved in the Salesforce services market such as Accenture PLC, International Business Machines Corporation, Capgemini SE, Deloitte Touche Tohmatsu Limited, Cognizant, NTT DATA Corporation, Fujitsu Limited, Tata Consultancy Services Limited, Infosys Limited, Tech Mahindra Limited, Wipro Ltd, Persistent Systems Private Limited, PwC, DXC Technology Company, HCL Technologies Limited, Birlasoft Inc, SLALOM, LLC, Strategic Growth, Inc, VirtusaPolaris Corporation and Simplus.

More from FMIs Cutting-edge Intelligence:

  • Quality and Compliance Management Solution Market Segmentation by Module – Document and Product Data Management, Quality Management, Change Management, Audit Management and Governance and Compliance Management; by Industry – Aerospace and Defence, Consumer Goods and Retail and Healthcare and Life Sciences; by Implementation Model – On-Premise and Cloud Based:
  • Mass Notification Systems Market Segmentation By Application – Interoperable Emergency Communication, Integrated Public Alert and Warning, Business Continuity and Disaster Recovery and Business Operation; By Solution – In-building Solution, Wide-area Solution and Distributed Recipient Solution; By Product Type – Hardware, Software and Services; By End-user Vertical – Commercial, Education, Energy and Power, Healthcare, Defence, Automotive, Transportation and Logistics and Government Institutions:
  • Enterprise A2P SMS Market Segmentation By Traffic – National, Multi-Country; By Tool – Cloud API Messaging, Traditional And Managed Messaging; By Applications – Pushed Content Services, Interactive Services, Promotional Campaigns, Customer Relationship Management (CRM); By Verticals – Financial Institutions And Banking, Gaming, Travel And Transport, Health And Hospitality, Retail:

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Oracle Expands IoT Cloud Portfolio, Enabling Customers to Accelerate Intelligence and ROI from Connected Assets

REDWOOD SHORES, Calif., Aug. 31, 2017 /PRNewswire/ — Oracle today announced significant enhancements to the Oracle Internet of Things (IoT) Cloud. The offering now features built-in artificial intelligence (AI) and machine learning that powers Digital Twin and Digital Thread capabilities. As such, customers and partners can quickly gain operation-wide visibility and leverage predictive insights from connected assets. These insights can increase deployment times, reduce costs, improve business outcomes, and accelerate new market opportunities. Combining the power of Oracle IoT Cloud and enterprise applications, Oracle also introduced new industry solutions for digital field service, smart connected factories, and digital fleet management.

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“IoT holds the potential to transform today’s siloed operations into a modern, interconnected, digital set of workflows with real-time visibility and responsiveness,” said Bhagat Nainani, group vice president, IoT Applications at Oracle. “Oracle continues to push the boundaries of IoT to help our customers significantly simplify their IoT deployments. By receiving real-time data streams enhanced with predictive insights, they can reach new levels of intelligence and a much quicker realization of ROI.”

Today’s expansion follows the recent introduction of new Oracle IoT Cloud Applications for asset monitoring, connected workforce, fleet monitoring, and production monitoring. Also, in the past six months alone, Oracle has more than tripled its IoT application ecosystem of device and systems integration partners. Oracle IoT Cloud is offered both as software-as-a-service (SaaS) applications, as well as platform-as-a-service (PaaS) offerings, enabling a high degree of adaptability for even the most demanding implementations.

“Hitachi Consulting is constantly looking for industry leaders like Oracle to help clients and prospects harness the power of data and IoT to optimize operational and financial performance, outpace their competition and solve significant business problems,” said Garth Carter, vice president North America Sales, Hitachi Consulting. “Our longstanding, strategic relationship with Oracle delivers industrial IoT solutions to digitize the physical world for manufacturing, energy, and transportation. In particular, Hitachi is leveraging Oracle IoT Applications – asset monitoring and production monitoring – that are uniquely engineered to meet specific industry and functional needs. These applications have a depth of OT, IT and IoT functionality that no competitor can match.”

New capabilities introduced today include:

Digital Twin for Supply Chain Management
Digital Twin is a digital representation of a physical asset or equipment that enhances traditional analytics approaches. The object model includes multi-faceted views into current, historical, and predictive data, as well as operational and behavioral dimensions of that asset. This enables remote users to not only monitor the health of that asset to prevent failures before they occur, but also to run simulations of “what-if” scenarios in the context of the business processes. With Digital Twin, organizations have a new operational paradigm to interact with the physical world, allowing lower operational and capital expenditures, minimizing downtime, and optimizing asset performance.  

Digital Thread for Supply Chain Management
Supply Chain practitioners have spent millions of dollars in implementing SCM and ERP systems, but most often, data is manually fed into these systems. Digital Thread is a connected business process framework that leverages IoT and creates a “system of systems” by connecting traditionally siloed elements in real-time throughout the digital supply chain. By providing an end-to-end view of an asset throughout the entire manufacturing lifecycle, Digital Thread seamlessly bridges the entire supply chain process—from product design and order fulfillment, to manufacturing and product life cycle management, to warehousing and transportation, to logistics and procurement.

Artificial Intelligence and Machine Learning
Built-in AI and machine learning features are now fully integrated across Oracle’s IoT solutions portfolio. These technologies leverage machine data in the context of business data from applications, such as manufacturing, maintenance, service, and logistics. The built-in operational analytics help detect anomalies, predict equipment failures, and recommend the best course of action. They also provide the intelligence needed to evolve capabilities to increase effectiveness and experiences of applications.

Industry Solutions Built on IoT Cloud Applications
Oracle IoT industry solutions help customers reimagine and innovate business solutions for the connected, intelligent, context-aware, digital enterprise. New solutions introduced today include:

  • Digital Field Service: Showcases intelligent remote monitoring, failure prediction, over-the-air repair, and dynamic technician dispatch. The solution features IoT Asset Monitoring Cloud, CX Service Cloud, CX Engagement Cloud, and CX Field Service Cloud, plus the use of augmented reality (AR) for guided equipment repair.
  • Smart Connected Factory: Demonstrates how incident detection, root cause analysis, and smart resolution are performed within minutes in a connected factory. The solution features IoT Production Monitoring Cloud, SCM Cloud and ERP Cloud, and the use of virtual reality (VR) to navigate the manufacturing floor. It can also be used for remote worker training.
  • Digital Fleet Management: Showcases real-time shipment tracking, risk management, and logistics synchronization. The solution features IoT Fleet Management Cloud and Oracle Logistics Cloud.

Additional Information
For additional information, visit Oracle Cloud and connect with Oracle SCM Cloud and Oracle IoT Cloud Service on Twitter.

About Oracle
The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe, and Asia. For more information about Oracle (NYSE:ORCL), please visit us at

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.


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IoT in Healthcare Market Outlook and Forecasts 2017 – 2022

LONDON, Aug. 31, 2017 /PRNewswire/ — Overview:

The overall healthcare market is enormous, representing many opportunities for both operational efficiencies as well as new product and service innovations. The Internet of Things (IoT) enables both cost savings as well as new revenue opportunities, customer satisfaction, and even life-saving solutions. However, the use of IoT technologies such as sensors and machine-to-machine communications is not enough. Next generation healthcare solutions are dependent upon a variety of supporting technologies including wide area network communications as well as local area and personal area network systems working in concert with one another.

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Many healthcare solutions are emerging that have material benefits with immediate positive impact including remote patient monitoring, self-monitoring, intelligent and autonomous early health warning, and more. The common glue that binds together all of these solutions is IoT infrastructure, platforms, and applications. Additional value-added capabilities are rendered via artificial intelligence and predictive data analytics. Leading companies are developing solutions that leverage convergent technologies for optimal solutions.

This research provides an in-depth assessment of the global IoT healthcare market including growth drivers, value chain, vendor analysis, and quantitative assessment of the industry from 2017 to 2022. All purchases of Mind Commerce reports includes time with an expert analyst who will help you link key findings in the report to the business issues you’re addressing. This needs to be used within three months of purchasing the report.

Select Findings:

– IoT Healthcare market will grow at a 17.7% CAGR globally during 2017 – 2022
USA is expected to lead the North America IoT healthcare market at 78% market share
– Remote patient monitoring is expected to lead telemedicine application with 47% market share within the segment
– IoT is expected to facilitate a significant number of new diagnostic tests and remote patient monitoring users during the estimated period
– Healthcare IoT market will be largely empowered by non-cellular connectivity technology including WiFi, ZigBee, Satellite, Bluetooth, and NFC

Target Audience:

– Medical device manufacturers
– IoT service and application developers
– Hospitals, clinics and diagnostic centers
– Medical device and equipment providers
– Wireless connectivity and service providers

Companies in Report:

– 3rings
– Abbott Laboratories
– AdhereTech Inc.
– Aerocrine AB
– Aira Tech
– AliveCor
– Apple Inc.
– Atlas
– Augmedix
– Awarepoint
– BabyBe
– Beddit
– BioSerenity
– BL Healthcare
– Cerner Corporation
– Charles River Laboratories Inc.
– Chrono
– Cisco Systems Inc.
– ConnectedHealth
– Covance Inc.
– Cue
– Diabetizer GmbH & Co. KG
– EarlySense
– Evermind
– EyeNetra
– Fruit Street
– Future Path Medical Holding Company LLC
– GE Healthcare
– GlucoVista
– GoodLux
– Google
– Halo
– Hello
– Honeywell Life Care Solutions
– IBM Corporation
– ICON Plc.
– InfoBionic
– InteraXon
– inVentiv Health Incorporated
– iRhythm
– Jan Medical
– Jawbone
– Kinsa
– Koninklijke Philips N.V.
– Lumo
– MAD Apparel
– Mc10
– Medidata Solutions
– Medtronic PLC
– Microsoft Corporation
– Misfit
– Monica Healthcare
– Moov
– Motiv
– NeuroSky
– NeuroVigil
– NewCare
– Nexeon MedSystem
– NovaSom
– Obaa
– OMsignal
– Owlet
– PAREXEL International Corp.
– Pharmaceutical Product Development LLC
– PhysIQ
– Pristine
– Proteus Digital Health
– Qardio
– Qualcomm Life Inc.
– Quanttus
– Quintiles IMS Holdings, Inc.
– Rest Devices
– Sano Intelligence
– Scanadu
– Sensonics
– Sensoria
– Simplifeye
– Sotera Wireless
– Sproutling
– Stanley Healthcare
– Teletracking
– Thaimic Labs
– Theorem Clinical Research Inc.
– Thync
– TuringSense
– VitalConnect
– Voluntis
– Whoop
– Withings

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German Elections: Artificial Intelligence Helps Investors use Voter Opinions for Investment Decisions

GLAND and ZURICH, Switzerland, August 31, 2017 /PRNewswire/ —

  • Swissquote and the EPFLs Social Media Lab are evaluating social media to measure investor sentiment about the German DAX stock index  
  • Artificial intelligence in finance: making investment decisions according to the voter opinion 
  • Swissquote offers strategies for investors to benefit from equity and foreign exchange fluctuations

On 24 September, Germany will elect the lower house of its federal parliament (Bundestag). Prior to the election, financial markets will be particularly volatile, in reaction to winner/loser projections and other surveys of voter opinion. Thanks to a new artificial-intelligence (AI) tool from Swissquote, the leading Swiss online bank, investors can capitalise on these voter opinions to make investment decisions.

To view the Multimedia News Release, please click:

Today, Swissquote launched the #DE30 Social Sentiment Index, developed in collaboration with the Social Media Lab of the EPFL (École Polytechnique Fédérale de Lausanne). The index summarises and evaluates the opinions expressed on social media regarding the German DAX (stock index of Germany’s 30 largest, public companies).

An algorithm, with the help of artificial intelligence, identifies investors’ optimistic and pessimistic views. Natural language processing (NLP) is used to interpret the meaning of texts posted to social media. Graph theory is used to determine the context of each text, so that interpretation errors are avoided.

From this AI analysis, a real-time, consensus opinion can be derived as to whether a given stock is likely to rise or fall and whether the entire market is likely to move up or down. This can guide investors in adjusting or allocating positions in equitieson stock indices and currencies.

Also for the German elections, Swissquote analysts have also compiled a basket of stocks that should benefit from the pro-European, company-friendly policies of the two major parties (Angela Merkel’s CDU and Martin Schulz’s SPD). Additionally, following the same pattern, Swissquote offers an exclusive market analysis on how to trade the German election through the Forex market. a currency basket of different currency pairs.

Said Marc Bürki, CEO of Swissquote, “The use of artificial intelligence in finance is still beginning. Our goal is to drive its development, so that it can be used as quickly as possible by the broadest possible audience.”

Link to the website  

Link to the Themes Trading platform  

Swissquote The Swiss Leader in Online Banking
As a leading provider of online financial services, Swissquote offers innovative solutions and analysis tools to meet the wide range of demands and needs of its clients. As well as various online trading services, the user-friendly platform also provides solutions for eForex, ePrivate Banking and eMortgage. In addition to a low-cost service for private clients, Swissquote also offers specialized services for independent asset managers and corporate clients. Swissquote Bank Ltd holds a banking license issued by its supervisory authority the Swiss Federal Financial Market Supervisory Authority (FINMA) and is a member of the Swiss Bankers Association. Its mother company, Swissquote Group Holding Ltd, is listed on the SIX Swiss Exchange (SWX: SQN).

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Canvs Announces Artificial Intelligence Integrations At Its West Coast Client Summit

NEW YORK, Aug. 31, 2017 /PRNewswire/ — Canvs, the industry standard in emotion analytics, unveiled its new artificial intelligence initiative at its recent West Coast Client Steering Committee Summit attended by leading TV networks, film studios, agencies and content creators. Platform updates include predictive machine-learning and AI solutions for Twitter, YouTube, Instagram, and Facebook, advancing the company’s mission of understanding human emotion and how it affects behavior.

With emotion establishing itself as a media measurement currency, many brands and media companies rely on the Canvs platform to learn how their audiences feel about programming and advertising content, and these insights have impacted everything from character and plotline development to social media and advertising strategies.

Executives from Netflix, FOX, NBC, ABC, Viacom, Warner Brothers, Sony Entertainment, Initiative, Lionsgate, Pilgrim Studios, PopSugar, StyleHaul, Creative Artist Agency, Assembly, 360i and more were on hand to share with their peers their evolving use of the Canvs platform.

“I was humbled to listen and connect with so many of our customers across industries, who provided valuable feedback on their experience with Canvs,” said Jared Feldman, CEO and founder of Canvs. “Emotion drives decisions, and marketers need to measure beyond what is seen to what is felt. Canvs helps our clients because we can distill all that social media noise into something that is actionable and impactful.” 

In addition to the interactive format, clients were also encouraged to share best practices with their peers during a networking session. Added Canvs Chief Strategy Officer Stuart Schwarztapfel: “This was a great event for the Canvs community to come together and learn from their peers about all the different ways they are getting value out of the Canvs platform. Canvs takes in client customer feedback and directly incorporates it into the platform. The customer experience is very important to us.”

Most of the product enhancements announced will allow marketers to tie campaign results back to emotions and correlate to business KPIs. These product features use patented AI and machine-learning technology to help marketers implement learnings from the Canvs platform. To learn more, watch Canvs.

About Canvs:  Canvs is the industry standard in emotion analytics. The company provides an emotion analytics platform used by TV networks, brands, agencies and media companies. Built using social media listening research from Sam Hui, Ph.D., Canvs provides a real-time and time-shifted understanding of how content emotionally resonates with viewers across Facebook, Instagram, Twitter and YouTube. The company’s proprietary language analytics technology understands millions of words and phrases that are not yet formally defined or recognized anywhere else. For more information, watch Canvs

Zach Servideo

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Course Hero Hires Tech Entrepreneur, Ankur Varma, as Chief Product Officer

REDWOOD CITY, Calif., Aug. 31, 2017 /PRNewswire/ — Course Hero, an online learning platform that empowers millions of students and educators to succeed, announced today the appointment of Ankur Varma as its Chief Product Officer. With a deep background in search, artificial intelligence and audio-visual technologies, Varma will lead Course Hero’s product strategy to ideate and realize new ways to facilitate learning and knowledge sharing.

“With its extensive repository of learning resources and community of millions of students and educators, Course Hero’s already made tremendous progress to connect people from around the world to learn from one another,” said Varma. “There’s tremendous potential for how we can leverage Course Hero’s platform and emerging technologies, such as artificial intelligence, to create even more resources that promote deeper learning.”

Varma most recently served as CEO and founder of Plonked, a search engine for indexing and analyzing businesses, which was acquired by Spend Labs. Previously, he led the product, UX and design teams at Prism Labs and the software management team at Silver Spring Networks. Varma began his career on the engineering team at Microsoft where he drove audio and video (AV) architecture and development activities for Xbox360. He then joined Microsoft’s Xbox Incubation team working on rapid prototyping and proposals for launching new businesses.

“Ankur’s search and machine learning expertise are especially valuable as Course Hero ramps up the product pipeline with features that integrate AI technology and dynamic content with our massive online library of study resources,” said Andrew Grauer, founder and CEO of Course Hero. “In addition to his vast technical expertise, Ankur’s a proven leader with creative ideas for how Course Hero can continue to facilitate the exchange of knowledge for students and educators around the world.”

Varma holds three patents based on AV and data architecture technologies he developed, and has held advisor roles at Spend and Bold Financial Technologies. He earned a Master’s of Science in Electrical Engineering and Computer Science from University California, Berkeley.

Course Hero has created a crowd-sourced online library of over 18 million educational resources tailored specifically to courses at over 11,000 colleges and high schools. Its community of over 20 million students and educators come to Course Hero to find and share knowledge and study resources, contributing to its huge, ever-growing library.

About Course Hero | Master Your Classes
Course Hero is an online learning platform that empowers millions of students and educators to succeed. Fueled by a passionate community of over 20 million students and educators who share their course-specific knowledge and educational resources, Course Hero offers the biggest and best library of study documents, expert tutors, customizable flashcards, and course advice. Download the Course Hero app for iPhone or Android. Connect with Course Hero on LinkedIn, Facebook, Twitter and Pinterest.

For more information, contact: 
Grayling PR for Course Hero


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DexYP, Bing, UM Worldwide, Convince & Convert, PR 20/20 to Speak at ONWARD 2017

NEW YORK, Aug. 31, 2017 /PRNewswire/ — Yext (NYSE: YEXT), the digital knowledge management pioneer, announced that its ONWARD 2017 global conference will feature talks from leading experts in the digital marketing, search, and technology sectors including DexYP, Bing, UM Worldwide, Convince & Convert, and PR 20/20.

At The Conrad New York, running November 1st through 3rd, ONWARD will convene leaders in marketing and technology to explore how AI, digital assistants, and intelligent services will shape our world in the years to come. In talks ranging from AI and intelligent technology to the digital marketing and search strategies of the future, industry experts will prepare attendees for a future that is forever reshaping how businesses and consumers interact.

In the wake of Dex Media’s blockbuster acquisition of YP this summer, which formed one of the country’s largest local business automation companies, DexYP CEO Joe Walsh will speak at ONWARD about his story and the Intelligent Revolution reshaping businesses’ digital worlds. DexYP will also be a key participant in the ONWARD Partner Summit on November 3rd.

Joe Walsh is one of the great American entrepreneurs,” said Howard Lerman, co-founder and CEO of Yext. “He grew YellowBook’s revenue from $38m to over $2B, becoming a national media powerhouse along the way. Now he is back as the CEO of of DexYP, and there’s no better person to share an awesome personal story and vision for how businesses can thrive in the intelligent future.”

Experts speaking at ONWARD also include:

  • Christi Olson, Search Evangelist, Bing will speak to how businesses can optimize their search strategies to drive high-intent customers through their doors.
  • Chad Stoller, EVP Global Chief Innovation Officer, UM Worldwide will discuss how technology will shape the future of brand discovery and customer experience.
  • Jay Baer, Author, Hug Your Haters & YOUtility, Founder, Convince & Convert will speak about the new race to command more visibility for people, products, and locations across the internet well beyond the traditional website, and what it means to be The Everywhere Brand.
  • Paul Roetzer, Founder, Marketing Artificial Intelligence Institute and PR 20/20 will address the new frontier in marketing as AI is applied beyond targeting and personalization to take on creative tasks from writing to design.

“Thought leaders from across the globe are coming together at ONWARD to share how businesses can embrace the intelligent future,” said Jeffrey K. Rohrs, Yext Chief Marketing Officer. “This incredible lineup of founders, executives, authors, and innovators makes this a can’t-miss event for anyone thinking seriously about the future of their business.”

For the full agenda, including keynotes from the world’s leading technology companies, please visit Registration is currently open to Yext customers, partners, and invited guests.

About Yext
Yext puts business on the map. The Yext Knowledge Engine™ lets companies manage their digital knowledge in the cloud and sync it to over 100 services in the PowerListings® Network. Yext Listings, Pages, and Reviews help businesses around the globe facilitate face-to-face and digital interactions that boost brand awareness, drive foot traffic, and increase sales.


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Global Robotic Process Automation and Desktop Analytics Product and Market Report 2017-2022 – Top Vendors are Cicero, NICE, OpenConnect, Pegasystems, UiPath and Verint

DUBLIN, August 31, 2017 /PRNewswire/ —

The “2017 Robotic Process Automation and Desktop Analytics Product and Market Report” report has been added to Research and Markets’ offering.

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The 2017 – 2018 Robotic Process Automation and Desktop Analytics Product and Market Report provides an in-depth analysis of these valuable solutions. The Report reviews the markets, vendors and offerings; discusses market trends and challenges; provides market activity data and projections; and presents pricing, benefits, return on investment (ROI) and implementation best practices. It offers insights into leading and emerging vendors, products, functionality and opportunities.

Robotics process automation is a hot technology. It has an almost unlimited number of potential uses and significant and proven benefits for enterprises. Companies in all industries are seeking ways to increase their productivity. By automating even a few activities previously handled by contact center agents or back-office staff, enterprises are realizing significant time and cost savings. Employees have welcomed the introduction of RPA technology because it frees them from performing mundane tasks and allows them to shift their attention to more high-value and interesting activities.

The digital transformation throughout enterprises is creating a greater need and broader opportunities for desktop analytics and RPA. Desktop analytics is more necessary than ever for identifying the employee and customer trends and opportunities contained in desktop activities. Organizations also find DA valuable for masking personal or sensitive information in customer transactions. RPA takes it to the next level, enabling organizations to put the DA output to work to improve compliance, performance, accuracy, quality and productivity in desktop activities.

The 6 vendors covered in detail in this Report are: Cicero, NICE, OpenConnect, Pegasystems, UiPath and Verint.

Key Elements of this Report:

  • Definition of RPA, including what it is, what it does, attended and unattended automation methods, how RPA differs from artificial intelligence, and vendor definitions of RPA
  • Definition of DA, and how it differs from screen recording
  • Examination of the uses and differences between RPA and DA
  • Review of the market trends and challenges that are driving investments and interest in RPA and DA
  • Presentation of RPA and DA market innovation, including new functionality that is planned to be delivered in the next 12 – 18 months
  • Discussion of how DA provides visibility into front- and back-office activities and insights into the customer journey
  • RPA and DA market activity and 5-year projections
  • Review and assessment of the RPA and DA competitive landscape
  • Overview of 6 leading and contending RPA and DA vendors, including company snapshots, go-to-market strategies, product offerings and packaged solutions
  • Detailed side-by-side analysis of the functional capabilities of the 6 featured RPA and DA solutions
  • Implementation analysis, including vendor methodology, best practices, training and professional services, maintenance and support
  • Benefits and ROI analysis
  • Comprehensive customer satisfaction survey results that measure and rank vendors across 15 product components and 10 vendor categories
  • Vendor pricing models for on-premise, cloud-based and managed service RPA and DA solutions
  • Detailed company reports for the 6 featured RPA and DA vendors, analyzing their products, functionality and future product development plans
  • RPA and Desktop Analytics Vendor Directory

Key Topics Covered:

1. Executive Summary

2. Introduction

3. Research Methodology

4. Service Delivery Models

5. What is Robotic Process Automation?

6. What is Desktop Analytics?

7. Robotic Process Automation vs. Desktop Analytics

8. High-Level Functional Summary

9. High-Level Technical Summary

10. Robotic Process Automation and Desktop Analytics Trends and Challenges

11. Robotic Process Automation and Desktop Analytics Market Innovation

12. Desktop Analytics Provides Visibility and Insights to Improve the Customer Experience

13. Detailed Functional Analysis

14. RPA and Desktop Analytics Market Activity

15. RPA and Desktop Analytics Market Projections

16. Robotic Process Automation and Desktop Analytics Competitive Landscape

17. Robotic Process Automation and Desktop Analytics Vendors and Solutions

18. Implementation Analysis

19. Benefits and Return on Investment

20. Vendor Customer Satisfaction Survey

21. Pricing

22. Company Reports

  • Cicero, Inc.
  • NICE
  • OpenConnect Systems Incorporated
  • Pegasystems, Inc.
  • UiPath
  • Verint Systems

For more information about this report visit

Media Contact:

Research and Markets
Laura Wood, Senior Manager

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Cogobuy Announces 2017 Second Quarter and Interim Results

HONG KONG, Aug. 31, 2017 /PRNewswire/ —

Highlights of the Interim results for the year ended June 30, 2017:

  • The Group’s Gross Merchandise Value (“GMV”) was approximately RMB12.9 billion, an increase of 39% year-on-year (“YoY”)
  • Transaction customers as at June 30, 2017 reached 25,240, up 68.8% YoY
  • Non-GAAP profit attributable to equity shareholders1 of the Company was approximately RMB299.7 million, up 28.6% YoY.
  • The Board has resolved to declare an interim dividend of HK$0.05 per share (2016 interim dividend: nil)

Highlights of the second quarter of 2017 ended June 30, 2017:

  • The Group’s GMV was RMB6,720.8 million, an increase of 25.4% YoY
  • Non-GAAP profit attributable to equity shareholders1 of the Company was approximately RMB165.8 million, up 24.8% YoY
  • Gross margin recorded 9.5%, improved from 8.2% YoY

Cogobuy Group (“Cogobuy” or the “Company”, stock code: 400.HK; with its subsidiaries (the ”Group”), the largest e-commerce platform serving the electronics manufacturing industry in China, is pleased to announce its unaudited operation summary for the second quarter and audited consolidated results for the six months ended June 30, 2017 (the “Reporting Period”).

Financial Highlights of the First Half of 2017

During the Reporting Period, the total GMV of the Company’s three major businesses was approximately RMB12.9 billion, representing an increase of 39% YoY; with 47% derived from direct sales value, 33% from transaction value in online marketplace and 20% from IngFin Financing Services(“IngFin”). In total, 51% of the GMV was derived from blue chip customers while 49% was derived from small and medium enterprise (“SME”) customers.

During the Reporting Period, increasing numbers of new customers, incremental sales generated by the monetization of and business growth from IngFin contributed to the strong results. As at June 30, 2017, the number of transaction customers reached 25,240, of which approximately 0.8% are blue chip customers and 99.2% are SME customers. This was an increase of 68.8% from 14,952 as at June 30, 2016. The number of registered customers reached 128,002, an increase of 85.1% from 69,137 as at June 30, 2016.

During the Reporting Period, the Company recorded total revenue of RMB6121.6 million, representing a YoY increase of 8.3%. Profit attributable to equity shareholders of the Company was approximately RMB270.5 million, a YoY increase of 33.0%. Non-GAAP profit attributable to equity shareholders1 of the Company was approximately RMB299.7 million, a YoY increase of 28.6 %. The Board has resolved to declare an interim dividend of HK$0.05 per share (2016 interim dividend: nil).

Cash and bank balances amounted to RMB3,295.2 million as at June 30, 2017. Inventory turnover days and trade receivables turnover days were 43.8 days and 46.3days, respectively. As at June 30, 2017, the basic common shares outstanding was 1,462,043,000, and the diluted common shares outstanding was 1,472,940,000.

Financial Highlights of the Second Quarter of 2017

For the three months ended June 30, 2017, the Company’s total GMV was RMB 6,720.8 million, representing an increase of 25.4% YoY; with 41.3% derived from direct sales, 39.2% from its online marketplace platform, and 19.5% from IngFin. In total, 52.4% of the GMV was derived from blue chip customers while 47.6% was derived from SME customers., the largest Internet of Things (”IoT”) and Artificial Intelligence (“AI”) innovation business platform for intelligent hardware in China, attracted new customers and generated good results with its developing ecosystem for smart hardware. During the Reporting Period, GMV contributed by the platform was RMB 957.4 million, 14.2% of the total GMV in the second quarter of 2017. In May, launched an open AI platform, the Kepler System (“K-System”). With “open platform” as a key feature and its “enabling” function, the K-System, powered by Microsoft and other top-tier chip manufacturers, helps traditional electronic enterprises to implement AI technologies faster.

Early this year, the Company positioned IngFin as a key business to drive future growth. During the second quarter, IngFin’s business expansion and revenue surpassed the Company’s expectations. As at 30 June, 2017, IngFin’s outstanding loan receivables amounted to RMB2,403.8 million.

For the three months ended June 30, 2017 the Company recorded a total revenue of RMB2,854.1 million, a YoY decrease of 11.5%. Owing to malicious short selling reports, some Hong Kong Banks reactively tightened the Company’s credit line. To cope with the short-term financial stress, the Company adapted strategic business modifications, reducing our direct sales business of IC components due to its working capital requirement, hence recorded a drop in revenue. Nonetheless, Gross margin improved materially to 9.5% YoY. Growth of IngFin and other services surpassed our expectation and offset the decline of the direct sales business of IC components, net profit attributable to equity shareholders of the Company grew significantly to approximately RMB150.0 million, a YoY increase of 26.8%. Non-GAAP profit attributable to equity shareholders1 of the Company was approximately RMB165.8 million, a YoY increase of 24.8%. Non-GAAP operating expenses2 were RMB 86.0 million. Non-GAAP operating margin3 was 6.5%. The Group’s effective tax rate was 15.6% and its non-GAAP effective tax rate4 was 14.6%.

For the three months ended June 30, 2017, the Group generated positive non-GAAP operating cash flow5 of approximately RMB334.0 million. Inventory turnover days6 and trade receivables turnover days7 of the Company were 43.8 days and 46.3 days, respectively.

Business Highlights

  • Levering its vast network with leading technology companies from around the world, launched an open Artificial Intelligence (“AI”) platform called the K-System The K-System provides open, turn-key AI solutions for hardware and software, and cloud and data services. It facilitates easy customization for AI products and services in design and manufacturing, and accelerates the application development for enterprises adapting AI technologies, helping to unleash AI’s industry market potential.
  • Cogobuy was selected by Forbes as one of the ”Forbes Asia’s Fabulous 50″ this year among a stellar lineup of high-performing blue chip companies in the region. According to Forbes, Cogobuy, together with three other Fabulous 50 companies – Baidu, Alibaba and Tencent—joined China’s first industry alliance to tap into the booming artificial intelligence market in July this year.
  • Cogobuy achieved a progressive breakthrough on its collaboration with a leading global semiconductor manufacturer on building a “Robotics Innovation Ecosystem.” Through its supply chain ecosystem, has consolidated core module supplier resources for the robotics industry. Providing one-stop support to robotics companies, especially in intelligent modeling and core components, the Company has created a complete robotics ecosystem. The ecosystem has so far assisted 136 AI and Robotics startups connect with the resource supply chain ecosystem, facilitated their product development from concept-to-manufacturing while identified a number of promising ventures among them in the process. This is expected to further enhance’s monetization potential.
  • During the first half of 2017, expanded its presence to the voice-controlled home appliance industry, leveraging its vast network with the leading technology companies around the world. The Company is providing a full portfolio of components, modules, and end-product brands to meet high market demand for the industry. Leading home appliance brands, including Haier, have been incorporating voice recognition into many of their products, and the technology is rapidly becoming more and more mainstream, signaling enormous business opportunities.


Mr. Jeffrey Kang, CEO of Cogobuy Group, said “We experienced strong growth in 2017 until an unexpected challenge occurred in the second half of May 2017. The malicious short selling reports about us caused banks in Hong Kong to tighten the credit facilities granted to us, resulting in a sudden disruption of liquidity. In the process of reducing our procurement and repaying our bank debts, our IC components direct sales business has suffered greater impact during the Period, including the short-term impact on some of our suppliers and customers. During the Period, we preserved our core businesses primarily by using our internal fund. At the end of July 2017, we have resumed some of the normal credit arrangements with certain banks in Hong Kong. We expect the impact on IC components direct sales business will continue to the second half of 2017.

We have made certain strategic adjustments in our businesses since the beginning of the third quarter. We have shifted our focus to businesses with high margins that generate positive cash flow, such as our marketplace business and services, and reducing certain direct sales businesses that take up more working capital. We also slowed the activity of our IngFin Financing Services business, which has a relatively large need for operating capital. These served to raise our internal cash ratio and accelerated the collection of outstanding loans from IngFin Financing Services to support the recovery of our direct sales business. As at August 30, 2017, our IngFin Financing Services customers repaid more than RMB 2,064.0 million outstanding loans and corresponding interests, with the outstanding loan balance of our IngFin Financing Services decreased to approximately RMB339.7 million from RMB 2,403.8 million as at June 30, 2017.  

Looking ahead into the second half of the year, we aim to further exploit the potential of our existing business through accelerating the development of our corporate services, technology transfers, and brand management, including upgrading and the AI technology results conversion platform. With AI now elevated to the national strategic level, there is huge room for development. In May, launched its fully open K-system AI platform, which helps enterprises implement AI technologies faster.

As far as our traditional businesses are concerned, we are seeing a gradual recovery of some of our banking credit lines, though in the near term, our IC components direct sales business will still experience decline through the second half of 2017, which will impact our revenue. We anticipate corporate services revenue from to further enhance and the Company to resume high growth in 2018.

In summary, we continue to focus on the establishment of communities for corporate key decision-makers, as well as developing our ‘Community+O2O’ corporate service business model, based on data while using IC components as an entry point to expand other corporate services. As a rapid-growth enterprise, we will place more importance on consolidating our liquidity, and enhancing our short-term debt structure to be better positioned to respond to risks that might arise. “

About Cogobuy Group

Cogobuy Group is the largest e-commerce service platform serving the electronics manufacturing industry in China. Through the e-commerce platform, which includes a direct sales platform, an online marketplace, and a dedicated team of technical consultants and professional sales representatives, the Company provides customers with comprehensive online and offline services across pre-sale, sale, and post-sale stages. The Company serves mainly SME electronics manufacturers.

For further information, please refer to the Company’s website at

About is a platform dedicated to connecting global intelligent hardware entrepreneurs and China-based supply chain resources. The platform provides information on hardware innovation, supply chain data, and supply chain demand docking for global IoT innovators and entrepreneurs. It is a one-stop hardware innovation business platform with its core being the “supply chain.”

For further information, please refer to the Company’s website at

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Syntec Optics Solves Pioneering Challenge to Achieve 10x Growth

ROCHESTER, N.Y., Aug. 31, 2017 /PRNewswire/ — The pioneering challenge is that it is hard to build an organization that can do both: incrementally innovate existing offerings you have now, and pioneer transformational offerings for the future. The more extreme the difference between those two creativities, the more difficult it is and you can even fail.

The Syntec Optics team has overcome the pioneering challenge. With help from its founder Al Kapoor, Syntec Optics pioneered transformational products in the defense and medical fields and now continues to provide incremental innovation to these products. Syntec Optics has built on their success and is pioneering products again for newly emerging transformational fields of the future like driverless cars, 3D printing, virtual reality, DNA editing, smart sensors, artificial intelligence and much more.

“Al has provided a renaissance framework that allows us to see the opposing demands more clearly. The framework is uniquely grounded in the fundamentals of social change, psychology, and neuroscience. It provides the ability to generate high growth,” said Syntec President Steven Polvinen.

For everyone to benefit from this framework, Al Kapoor has launched a new beta website to follow trends and resources in fields that are headed to exponentially changing our lives. He is also releasing a new book The Pioneering Challenge. The book will be available for sale across the US in early 2018.

Catherine Whitney, who wrote the recent national bestseller with Fox News anchor Bret Baier titled Three Days in January, is developing the manuscript with Al for The Pioneering Challenge.  Whitney said, “Al provides a new framework for everyone to understand change in society and how different human traits can be cultivated to advantageously position yourself for incremental and transformational change. The new concept of Pioneering Quotient or PQ to measure our ability to pioneer is intriguing.”

Every five to ten years an exceptional way of seeing reality emerges. “If you enjoyed the classic reads The Innovator’s Dilemma written by Harvard Business School professor Clay Christensen in 1997, Good to Great by Jim Collins in 2001, and Outliers written by New Yorker writer Malcolm Gladwell in 2008, you must read The Pioneering Challenge,” said Patrick Sweeney Internet entrepreneur, Olympic athlete, and Adventure film-producer.

Syntec Optics has grown to become a top ten US optics manufacturer and supplier. To learn more, sign up at or call Sara Hart at Syntec Optics at (585) 464-9336, x101.

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