Press Releases

HireIQ Partners with NICE to Take Workforce Optimization to New Dimensions

ATLANTA, Oct. 2, 2018 /PRNewswire/ — HireIQ Solutions, Inc., the innovative leader in artificial intelligence-driven talent acquisition solutions for customer-facing organizations, today announced that it has partnered with NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data and thereby improve business performance and efficiency. The collaboration will allow HireIQ to harness data from NICE Workforce Management (WFM), NICE Performance Management (NPM) and NICE Adaptive Workforce Optimization (AWFO) to improve decisioning outcomes related to talent acquisition and boost customer experience.

(PRNewsfoto/HireIQ Solutions, Inc.)

“The breadth and depth of NICE’s reach in our target markets and cutting-edge innovation that drives their WFO solutions make it the perfect partner for us,” said Paul Noone, chief executive officer of HireIQ solutions. “NICE’s leadership position in crafting the unparalleled customer experience based on the analysis of structured and unstructured data is highly congruent with our approach to inform the hiring decision by analyzing key forward-looking attributes for an exceptional customer experience.

Sharpened through millions of real-life job-specific pre-employment screens, HireIQ improves the value of long-standing workforce optimization processes by expressly addressing the need to attract, select, and retain skilled and talented employees for these organizations. Many customer engagement companies struggle with employee attrition and low customer satisfaction and the company’s approach has proven to reduce attrition and improve overall performance by identifying job candidates who are more likely to achieve the company’s goals before they are hired.

As part of the agreement, the rich data gathered from NICE WFM, NPM and NICE AWFO is factored into HireIQ’s AI algorithm-based machine learning. Once processed and hired, the machine learning algorithm follows candidates and constantly gathers data from the NICE solutions about their performance throughout their lifecycle. In addition, data garnered from NICE is used by HireIQ’s machine learning algorithm to uniquely fine tune the predicative model to each job role at each customer, and create each employee’s persona which in turn is driven upstream to improve the predictability of hiring decisions.

“We’re pleased to add another dimension to our innovative WFO suite of solutions by partnering with HireIQ. Their artificial intelligence approach to employee selection complements NICE’s strength in analytics-driven decisioning,” remarked Miki Migdal, President, NICE Enterprise Product Group. “Customers will benefit from even quicker and simpler identification of employees who can most effectively perform against their company’s key performance objectives.”

For a complete listing of HireIQ news, please visit

About HireIQ Solutions, Inc.
HireIQ revolutionizes talent acquisition for contact centers and front-line customer service positions such as those in banking and healthcare by automating the recruitment process, automatically assessing for critical communication skills, and using outcomes-based data to facilitate continuous performance validation.

HireIQ’s solutions enable companies to improve their hiring decisions, reduce time-to-fill, reduce recruiting costs, and increase talent performance and retention through its on-line virtual interviewing software, novel predictive analytics solutions, and structured feedback between recruiting and its stakeholders.

© 2018 HireIQ Solutions, Inc. All rights reserved. All materials provided, regardless of form, are the exclusive property of HireIQ. HireIQ’s products may be covered by one or more United States, European or other international patents or applications. All trademarks are the property of their respective owners.

About NICE
NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.

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Hyperloop Transportation Technologies Reveals Full-Scale Passenger Capsule

The world’s first full-scale passenger Hyperloop capsule, built in Spain by Airtificial, gets ready to head to Toulouse R&D facility for optimization

PLAYA VISTA, Calif., Oct. 2, 2018 /PRNewswire/ — Hyperloop Transportation Technologies (HyperloopTT, HTT) provided a first look of their full-scale passenger Hyperloop capsule today at an unveiling ceremony in Puerto de Santa Maria, Spain. The event was also held to commemorate the five-year anniversary of the founding of HyperloopTT and showcased the company’s progress since it was established as the first Hyperloop company in the world.

The capsule, “Quintero One” is constructed almost completely out of HyperloopTT’s VibraniumTM, a specially made dual-layer smart composite material. It was built at the Southern Spain aerospace facilities of HyperloopTT’s partner Airtificial, a new company formed by the merger of composite expert Carbures and engineering company Inypsa that manufactures for many leading companies including Airbus and Boeing. The design for the capsule was created in collaboration with world renowned transport design consultancy PriestmanGoode and won the Gold award at the 2017 London Design Awards

“Quintero One” Hyperloop Passenger Capsule Specifications:

Length: 32 meters (105 feet)
Inner cabin length: 15 meters (50 feet)
Weight: 5,000 kilograms (5 tons)
Other components include:

  • 21,000 skilled engineering hours
  • 5,000 skilled assembly hours
  • 82 carbon fiber panels
  • 72 sensors
  • 75,000 rivets
  • 7,200 square meters of fiber (1.8 acres)

The capsule will be delivered to HyperloopTT’s research and development center in Toulouse, France for additional assembly and integration into the system, before it is used on one of the first commercial tracks.

“Working together with engineers from HyperloopTT, we are proud to be pushing the envelope of smart materials in transportation and manufacturing,” said Airtificial Co-Founder and Chairman, Rafael Contreras. “Today we have unveiled a new type of transportation vessel built with an industry high percentage of composite, which makes the Hyperloop capsule perhaps the safest transportation vehicle in the world.”

“The creation of this capsule represents over a year long journey of the best expertise in design, engineering, and the development of cutting edge materials,” said Dirk Ahlborn HyperloopTT co-founder and CEO. “In just five years we have solved and improved upon all of the technology needed for Hyperloop with our new levitation system, vacuum pumps, batteries, and smart composites. This capsule will be a part of one of the most efficient transportation systems ever made.”

“In 2019, this capsule will be fully optimized and ready for passengers,” said Bibop Gresta, chairman and co-founder of HyperloopTT. “Since we have taken major steps in solving government regulations with our safety certification guidelines and insurance frameworks, we are now closer than ever to bringing Hyperloop to the world.”

Recently, HyperloopTT became the world’s first company to be able to offer an insured commercial system. In collaboration with  Munich Re, the world’s largest reinsurance company along with global certification and inspection company TÜV SÜD, governments and partners, HyperloopTT is creating the first regulatory guidelines and creating the necessary legal framework for Hyperloop systems around the world.

About HyperloopTT
Hyperloop Transportation Technologies (HyperloopTT) is an innovative transportation and technology company focused on realizing the Hyperloop, a system that moves people and goods at unprecedented speeds safely, efficiently, and sustainably. Through the use of unique, patented technology and an advanced business model of lean collaboration, open innovation and integrated partnership, HyperloopTT is creating and licensing technologies.

Founded in 2013, HyperloopTT is a global team comprised of more than 800 engineers, creatives and technologists in 52 multidisciplinary teams, with 40 corporate and university partners. Headquartered in Los Angeles, CA, HyperloopTT has offices in Abu Dhabi and Dubai, UAE; Bratislava, Slovakia; Toulouse, France; Contagem, Brazil; and Barcelona, Spain. HyperloopTT has signed agreements in the United States, UAE, Brazil, France, India, China, Korea, Indonesia, Slovakia,  Czech Republic, and Ukraine.

HyperloopTT is led by co-founders Dirk Ahlborn (CEO) and Bibop G. Gresta (Chairman) and a senior management team of experienced entrepreneurs and professionals. For more information or media inquiries, contact or visit

Hyperloop Transportation Technologies’ images and assets can be found here

About Airtificial 
Airtificial is a new Spanish technological company specialized in applying artificial intelligence, through collaborative robotics and sensorial structures, and specialized engineering within the civil works, aerospace and automotive industries. With a 4.0 Industry DNA and a great growth potential, the company has a proven know-how and operates globally. For more information about the new company please visit:

About PriestmanGoode
PriestmanGoode is the world’s leading transport design consultancy. Based in London and China, the studio works on a vast range of projects across rail and aviation, developing designs for high speed trains, metros, airlines and commercial spacecraft all over the world. PriestmanGoode’s work is centred around the user and about creating exceptional travel journeys for millions of passengers every year.

Ben Cooke  


First Look at HyperloopTT's Passenger Capsule

HyperloopTT unveils the world's first passenger Hyperloop capsule

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Interos Launches SaaS AI Platform for Supply Chain Risk

WASHINGTON, Oct. 2, 2018 /PRNewswire/ — Interos (, the leading global provider of eco-system mapping and supply chain risk solutions, announced the acquisition of the technology asset from the Spencer Trask portfolio company, Menlo Park-based, Trensant, Inc. 

Interos ( provides eco-system mapping and supply chain risk solutions.

The technology, a proprietary and patented Artificial Intelligence (AI) platform, offers a machine learning and knowledge graph service for unstructured big data. Through the acquisition of Trensant’s AI platform, Interos plans to accelerate the development of its cloud-based platform that helps companies and federal agencies gain unique visibility into their multi-tiered supply chains and capture actionable insights.

The Trensant AI platform mines over 85,000 data sources daily, monitoring more than 10 million companies, products, people, events and locations, and distills concentrated information via a real-time knowledge graph. Trensant’s technologies are used by customers to monitor global events, assess financial market risks, and measure sentiment via their Omnistream API and Omniview web products.

“The acquisition of the Trensant platform will immediately deliver our customers additional value and enhance our already industry leading capabilities,” said Jennifer Bisceglie, CEO of Interos.

About Interos

Interos Solutions, Inc is a fast-growing privately held company that helps our government and commercial customers gain transparency and drive value across their business ecosystems and supply chains.  The Interos cloud-based platform leverages artificial intelligence and proprietary algorithms to discover relationships, risks and events that directly impact the management and performance of our customers’ supply chain.  For more information, please visit

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Digital Transformation and Fintech Strategies of JPMorgan Chase 2018: Focus on Blockchain, Cloud, Big Data, Robotics, Initiatives & Branch Transformation

DUBLIN, Oct. 2, 2018 /PRNewswire/ —

The “Digital Transformation and Fintech Strategies of JPMorgan Chase” report has been added to’s offering.

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The study covers the digital transformation initiatives of JPMorgan Chase & Co (JPMorgan) which has a legacy dating back to 1799. Since then, it has expanded aggressively with a number of mergers and acquisitions. JPMorgan provides both retail and corporate financial services to consumers, corporations, governments and institutions in more than 100 countries and jurisdictions.

In the study, the publisher unveils JPMorgan’s enterprise-wide digital transformation strategies and initiatives to become a digital leader in financial services. JPMorgan is doubling down on transforming its systems and expanding its digital capabilities so that it can leverage digital technologies to drive better digital offerings, services, experiences and value for its customers.

JPMorgan is highly committed to address digital disruption so as to maintain its competitive edge over its competitors such as Citigroup Inc., Bank of America Corp and Wells Fargo & Co. JPMorgan is also striving to prevent emerging Fintech startups and non-financial firms such as Amazon from stealing its market shares and revenue streams. Among the top global banks, JPMorgan has one of the highest technology budget. It allocated $10.8 billion for technology spending in 2018 with more than $5 billion being earmarked for new Fintech investments.

As part of its digital transformation roadmap, JPMorgan explores, identifies, evaluates, invests, develops and implements new cutting-edge technologies such as Blockchain, Big Data, Cloud, Artificial Intelligence, and Robotics. We have investigated on how JPMorgan gain access to these latest digital technologies, be it setting up accelerators and incubators, investing and acquiring Fintech start-ups or forming strategic partnerships and collaborations. We also looked into the migration away from legacy systems toward incorporation and assimilation of these technologies into JPMorgan’s business processes and systems.

JPMorgan has also transformed customers’ mobile banking experience via multiple revamps to its mobile applications with increasingly advanced digital and personalized features. Furthermore, we have looked into JPMorgan’s organizational structure in relation to digital transformation and represented it in the simplest possible way. We have also further explored the Fintech synergies, engagements, partnerships and collaborations formed by JPMorgan to drive the firm to become the world’s leading digital bank. Finally, we have handpicked top 3 things that incumbents should learn from JPMorgan digital transformation journey.

These recommendations are pinpointed and will get traditional market participants to start thinking about embracing the Fintech wave and help to defend their market from disruption. We have added an executive summary that brings all of this together in a crisp form, to help busy executives get the gist of the study and then read sections in detail that matter to them.

Key Topics Covered:

1. Digital Transformation and Fintech Strategies of JPMorgan Chase

2. Executive Summary

  • Key Statistics

3. Business Overview

  • Geographical Presence
  • Business Performance

4. Fintech Strategies and Initiatives

  • Top Technologies-Blockchain
  • Top Technologies-Cloud
  • Top Technologies-Big Data
  • Top Technologies-Robotics
  • Top Technologies-Biometrics
  • Fintech Strategies and Initiatives
  • Branch Transformation

5. Fintech Synergies and Collaborations

  • Investments in Fintech Companies
  • Financial Solutions Lab

6. JPMC’s Pain Points and Challenges

  • Business Challenges Faced by JPMC

7. Conclusion

  • Legal Disclaimer

8. Appendix

  • List of Exhibits

For more information about this report visit

Media Contact:

Research and Markets
Laura Wood, Senior Manager

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Industry Roundtable: Lessons Learned from Active Year in Clinical Informatics Will Fuel Transformation

NEW YORK, Oct. 2, 2018 /PRNewswire/ — Chasm Partners, a leading executive search firm in the healthcare technology and services space, recently convened a roundtable discussion to assess how the transformation of “big data” in clinical informatics provides the healthcare industry with an opportunity to gain new insights into patient care, as well as key lessons learned about artificial intelligence’s impact on the industry.  

Chasm Partners is a retained search firm focused on placing top talent in high-growth venture backed companies. We specialize in helping organizations scale in highly disruptive sectors facing transformation including Healthcare Technology & Services, Big Data & Analytics and Enterprise Software. In addition to retained search, Chasm invests in many of its clients and provides additional services to help them scale and grow. For more information, visit (PRNewsfoto/Amendola Communications)

The roundtable, which was hosted as part of the firm’s quarterly newsletter, ChasmPOV, featured viewpoints from three recognized thought leaders in the field of healthcare data and analytics:

  • Colin Hill, is the founder and CEO of GNS Healthcare, which solves healthcare’s matching problem by transforming massive and diverse data streams to precisely match therapeutics, procedures, and care management interventions to individuals. Hill is a leading voice in healthcare technology and precision medicine and brings impressive leadership experience in commercializing machine learning technologies in the biopharmaceutical and managed care industries.
  • Miki Kapoor, is the CEO of Verana Health, a data and technology company building a cutting-edge platform for life science innovation that utilizes regulatory-grade specialty data sets. Kapoor has deep expertise in scaling health data and software-as-a-service businesses through building high-performing management teams, knowing the realities of healthcare intimately with over 20 years of healthcare experience.
  • Ken Tarkoff, is the CEO of Syapse, which enables healthcare providers to deliver the best care to every cancer patient through precision medicine. Tarkoff is a health technology veteran with deep experience in facilitating physician, health system and health plan relationships, and enjoys working with health systems to implement precision medicine programs and improve cancer care.

“From our extensive and frequent conversations with thought leaders at the forefront of clinical healthcare data informatics, it has become apparent that this is an exciting time for the field,” said Matt Dumas, Managing Partner at Chasm Partners. “As innovations like artificial intelligence and precision medicine continue to gain traction in healthcare, we expect to see enhanced collaboration among key industry players in the race to help life sciences, payers and providers achieve clinical transformation through data and analytics.”

Key takeaways and highlights from the roundtable discussion include:

  • Integrating different types of data from disparate sources is key to realizing powerful insights that health organizations can leverage to personalize care.

    “It’s our view that there are many organizations that are still mining a very narrow set of data,” said Hill. “But patients exist in the real world and are impacted by so many factors beyond biology. I think that as this understanding progresses, we’ll see more incorporation of data sources outside the traditional health sources, such as socio-economic, geographic, mobile, behavioral and real-time data. And the more data we can transform into insights the better we can personalize care.”

  • Early investments in artificial intelligence have yielded valuable lessons about the advantages and potential pitfalls that this promising technology holds for healthcare.

    “A key lesson we have learned from large-scale AI projects such as Watson Health is the difficulty in implementing analytics on free-form clinical text in a fully automated fashion,” said Kapoor. “We have also learned how difficult it is to generalize the application of artificial intelligence in a way that is meaningful across different contexts. To this end, we have built a team of data scientists with deep domain expertise in ophthalmology to train these AI models with our massive data sets. AI models rely on the deep learning that comes from providing a massive amount of data to each new situation. Ultimately, we know AI and machine learning are only as powerful as the human intelligence that fuels it, and we invest heavily in having the right people in place to ensure our AI models are extracting the most valuable insights possible for our stakeholders.

  • Despite major progress, interoperability issues continue to hinder healthcare organizations from sharing data, necessitating the establishment of common standards for healthcare data exchange.

    “We see improving interoperability and data sharing as a primary challenge in cancer care that we need to address – it is still common practice for test results to be faxed or downloaded in such disparate formats that oncologists have a hard time using all the data we could tap into,” said Tarkoff. “Oncologists consistently mention to me the burden of accessing molecular test data combined with clinical data that could help patients get the treatment they need. We are making progress, but it is time for oncologists to have a standardized, portable way to access test data and make the most informed treatment decisions.”

To learn more and read the full ChasmPOV roundtable, please visit the Chasm Partners website.

About Chasm Partners

Chasm Partners is a retained search firm focused on placing top talent in high-growth venture backed companies. We specialize in helping organizations scale in highly disruptive sectors facing transformation including Healthcare Technology & Services, Big Data & Analytics and Enterprise Software. In addition to retained search, Chasm invests in many of its clients and provides additional services to help them scale and grow including recruitment process outsourcing (RPO) and organizational development. For more information, visit

Media Contact: Lisa Chernikoff, Amendola Communications for Chasm Partners, 734-678-5513,


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Enterprise Management Associates Selects Electric Cloud’s ElectricFlow as a Top Product for Artificial Intelligence (AI) and Machine Learning (ML) in DevOps

SAN JOSE, Calif., Oct. 2, 2018 /PRNewswire/ — Electric Cloud (, the leader in Adaptive Release Orchestration and Continuous Delivery, today announced its flagship product, ElectricFlow, has been selected by EMA Research as a Top 3 enterprise software product in its new report, “EMA Top 3 Enterprise Decision Guide for Artificial Intelligence (AI) and Machine Learning (ML).” The report provides pragmatic guidance to enterprises on how to optimally benefit from AI and ML and continuously release better software. This is the second year in a row Electric Cloud has been recognized by EMA Research, previously selected as a “Top Three” in the 2017 report, “Ten Priorities for Hybrid Cloud, Containers and DevOps in 2017.”

Electric Cloud logo (PRNewsFoto/Electric Cloud) (PRNewsFoto/Electric Cloud)

Download the EMA Top 3 Enterprise Decision Guide for Artificial Intelligence (AI) and Machine Learning (ML): 

EMA research has found that AI and ML is the number one strategic enterprise IT investment priority in 2018, followed closely by container management and orchestration, and DevOps pipeline automation. At the same time, most enterprises are still struggling to understand the basics of how to successfully evaluate AI and ML solutions, how to put project performance metrics in place, and how to handle key limitations of AI and ML technologies today.

“As organizations expand DevOps initiatives to include more and more applications and application teams, getting visibility into and balancing the risk-reward for each release becomes much more difficult,” said Torsten Volk, managing research director of containers, DevOps, Machine Learning and Artificial Intelligence at EMA. “Electric Cloud ElectricFlow has automated the data collection and analysis of DevOps toolchain data, and is leveraging AI/ML to provide recommendations that ensure valuable software can be released at the shortest possible time with the lowest possible cost and risk.”

DevOps toolchains continuously create vast amounts of data originating from numerous tools across the entire software delivery process. AI and ML can now help companies continuously learn from the massive amounts of data generated, which could ultimately result in a recipe for achieving universal DevOps success across all of the diverse teams and roles within the enterprise. According to the report, compliance is the number one pain point in DevOps today. By gathering all customer, team and project specific data in the DevOps toolchain, the ability to leverage AI and ML to help companies continuously take risk, cost and anxiety out of software releases is a game changer.

ElectricFlow, the leading application release orchestration platform, uses deep learning to identify patterns in release pipelines and gauge the likelihood of software release success. By applying machine learning algorithms to the massive amounts of data generated by tool chains, ElectricFlow DevOps Foresight provides predictive analytics to develop a risk score metric that predicts the outcomes of releases before they head into production. Taking predictive analytics even further, the platform is also able to illustrate where to improve pipelines based on developer influence, code complexity influence, and more.

“It is an honor to be recognized by EMA as a leading provider of actionable DevOps insight for development and operations teams through the use of artificial intelligence and machine learning techniques,” said Carmine Napolitano, CEO of Electric Cloud. “We pride ourselves in helping customers save hundreds of hours of work and relieve unnecessary anxiety related to releasing new products to market. By enabling data-driven insights about their software delivery toolchains and processes, they have the foresight to know a release’s success rate by looking at past successes and failures, build complexity, author profiles and more.”

To arrange a demo of ElectricFlow DevOps Foresight, visit: (

Some of the key benefits of artificial intelligence and machine learning as identified in the research include:

  • Freeing up 30 percent of developer time used to support infrastructure
  • Eliminating operational silos as the root cause of cost, quality, and speed bottlenecks in DevOps
  • Proactively addressing operational issues and minimize mean time to repair (MTTR)

Share This: ElectricFlow named by @ema_research as a Top 3 Enterprise Software solution leveraging #AI & #ML in #DevOps #ContinuousDelivery #Analytics

About Electric Cloud, Inc. 
Electric Cloud’s Adaptive Release Orchestration platform helps organizations like E*TRADE, HPE, Intel and Lockheed Martin confidently release new applications and adapt to change at any speed demanded by the business, with the analytics and insight to measure, track, and improve their results. 

Jeremy Douglas 
Catapult PR-IR 


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Infor Announces New Collaboration with Itemize

NEW YORK, Oct. 2, 2018 /PRNewswire/ — Infor, a leading provider of industry-specific cloud applications, today announced a strategic collaboration with Itemize Corp., a leading expense document data extraction provider headquartered in New York City. Paired with Infor’s flexible and configurable travel and entertainment (T&E) expense management solution, the embedded solution can utilize cloud technology and artificial intelligence to automatically capture receipt data and transfer that data to Infor Expense Management.


“We are excited about the opportunity to partner with Infor Expense Management. As corporate employees ourselves before starting Itemize, we recognize the burden employees bear in manually tracking expenses and entering receipt data into systems,” said James Thomas, Founder and CEO of Itemize. “We are pleased to support Infor in offering a solution to designed to help address this challenge. In addition, the Itemize solution can also help financial managers streamline the task of monitoring policy compliance via improved data quality. We are thrilled to be partnering with an industry leader in the expense management sector who can help enhance our platform.”

Infor Expense Management is designed to offer unique and insightful capabilities for spending control, reporting, and analysis. Customers can actively manage employee-initiated expenses while on the go, thanks to mobile capabilities and cloud deployment, which can help reduce those costs without impeding business. Whether an organization has one location, or it’s a complex, multinational operation, Infor Expense Management can help automate expense-related business processes with social collaboration tools, enforce policy compliance, cut administrative costs, and reduce the risk of accidental errors and intentional fraud.

“As anyone who travels or entertains for business can tell you, expense reporting is a pain that saps productivity – both for the person incurring the expenses and those who have to account for it,” noted Robert Kugel, Senior Vice President at Ventana Research. “So, it’s good news that Infor has partnered with an expense document data extraction vendor, Itemize, to help streamline the process. Itemize enables Infor Expense Management to capture data from images such as smartphone photos of receipts so that road warriors don’t have to enter the information by hand.”

“We continue to drive value for Infor Expense Management customers with the incorporation of the Itemize functionality,” said Mark Corsetti, vice president and General Manager at Infor. He added, “this partnership can further improve the business traveler experience and help our users get reimbursed faster and with less manual effort. We believe Infor is now poised to enter a leadership position in the enterprise expense management market.”

About Itemize
Itemize extracts data from expense and payables documents using Artificial Intelligence in the cloud. Founded in 2012 by payments industry veterans, Itemize operates one of the world’s most accurate extraction engines for receipts, hotel folios, and invoices.

About Infor
Infor builds business software for specific industries in the cloud. With 16,500 employees and over 68,000 customers in more than 170 countries, Infor software is designed for progress.  To learn more, please visit

This announcement reflects the direction Infor may take with regard to the specific product(s) described herein, all of which is subject to change by Infor in its sole discretion, with or without notice to you.  This announcement is not a commitment to you in any way and you should not rely on this document or any of its content in making any decision.  Infor is not committing to develop or deliver any specified enhancement, upgrade, product or functionality, even if such is described in this announcement and even if such description is accompanied by words such as “anticipate,” “believe,” “expect,” “intend,” “may,” “plan,” “project,” “predict,” “should,” “will,” and/or similar expressions.  Many factors can affect Infor’s product development plans and the nature, content and timing of future product releases, all of which remain in the sole discretion of Infor.  This announcement, in whole or in part, may not be incorporated into any contractual agreement with Infor or its subsidiaries or affiliates.  Infor expressly disclaims any liability with respect to this announcement.

For more information:
Christina Ledger

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Zoomdata Announces Global Reseller Agreement with SAP to Deliver New Data Visualization Product

SAN MATEO, Calif. and LAS VEGAS, Oct. 2, 2018 /PRNewswire/ — SAP TECHED — Zoomdata, the company reinventing BI, today announced a global reseller agreement with SAP (NYSE: SAP) for its new SAP Data Visualization by Zoomdata, which is optimized to augment the existing SAP BI offerings. SAP Data Visualization by Zoomdata is delivered as a managed service in the cloud and provides business users with the ability to analyze real-time streaming and historical data, regardless of where the data resides.

“Organizations are holding themselves back from realizing value in investments designed to implement big data, streaming data, Artificial Intelligence (AI) and Machine Learning (ML) solutions. Zoomdata was purpose-built as a modern BI platform to handle big data, real-time streaming data and on-the-fly multisource analysis,” said Zoomdata CEO, Nick Halsey. “We are excited to partner with SAP to bring these capabilities into the SAP Analytics Hub, enabling customers to make better informed big data-driven decisions.”

Zoomdata enables:

Real-time Streaming Data—visualizes big data and live data seamlessly

  • Live Mode plays fresh data in near real-time as it’s pushed to the user from “fast data sinks”
  • Rather than force expensive full-query refreshes, Zoomdata pushes only incremental updates, conserving network and other resources
  • With Data DVR, business analysts can pause, rewind, and fast-forward through a real-time data stream

Big Data—architected for fast, direct interactions with multi-billion row datasets

  • Zoomdata’s intelligent BI Engine pushes down processing to high-performing data platforms, and can process user requests through a horizontally scalable platform when necessary
  • Smart Connectors are optimized for direct interaction with a variety of modern data platforms, and can issue native API calls when SQL isn’t available or adequate
  • With Data Sharpening™, Zoomdata streams results so users aren’t blocked waiting for a large query to finish, and can begin analyzing as the data takes shape and trends emerge

On-the-Fly Multisource Analysis

  • Zoomdata Fusion virtually combines multiple data sources so that they appear to the business user to be from a single source
  • Cross-source filtering allows business users to quickly apply common filters across visualizations that are populated by different data sources

“Our initiative with Zoomdata aims to deliver even greater value to customers and developers working with SAP Analytics solutions,” said Mike Flannagan, Senior Vice President, SAP Leonardo and Analytics. “Inserting Zoomdata’s platform into our existing BI ecosystem of solutions gives our global SAP customers a one-of-a-kind solution, offering game-changing capabilities, such as real-time streaming without the need to move data. We’re focused on providing the most complete solution for big data analytics in real-time streaming environments, which means data analytics finally runs at the speed of business decisions.”

Zoomdata will be at TechEd this week discussing the new partnership, along with other company news. Visit Zoomdata at booth #573.

About Zoomdata
Zoomdata is reinventing business intelligence (BI) from the ground up. The company’s high-performance BI engine and visualizations allow users to discover new opportunities and solve problems that are too big or too hard to solve using conventional BI tools. Zoomdata’s interactive dashboards, native modern data connectors, scalable microservices architecture, and innovations such as Data Sharpening™ make it the ideal front-end for big data, live streaming data, and multi-source analysis. Founded in 2012, Zoomdata holds multiple patents related to streaming data delivery and interactivity. Zoomdata is venture-backed by Accel, Comcast Ventures, Goldman Sachs, NEA and Razor’s Edge and its forward-looking global customers include Automation Anywhere, Cielo, and GlaxoSmithKline. For more information, visit

Zoomdata is a trademark of Zoomdata, Inc.
SAP, SAP Data Visualization by Zoomdata and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. See for additional trademark information and notices.
All other product and service names mentioned are the trademarks of their respective companies.

SAP Forward-Looking Statement
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Media Contacts:

Michelle Van Jura
Intersect Communications for Zoomdata
C: 310-420-4062

Kira Perdue
Intersect Communications for Zoomdata

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New Survey Reveals Insurance Companies Missing Opportunity to Improve Loyalty and Reduce Churn

CAMBRIDGE, Mass., Oct. 2, 2018 /PRNewswire/ — Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced the results of a new survey that revealed how consumers perceive their insurance companies. While the majority are very satisfied with their insurers (59 percent), this does not always equate to customer loyalty – 71 percent said simply receiving a lower price quote ranked as the top reason to change insurers.

The corporate logo for Pega (PRNewsfoto/Pegasystems Inc.)

A Pega-commissioned survey of more than 1,000 US-based consumers revealed just how price-driven they are: 63 percent of respondents ranked price as the most important factor when first selecting an insurer. Curiously, only 13 percent ranked customer service as their top factor, but with so many consumers willing to switch providers as soon as they see a better price, the onus is on insurers to provide the kind of proactive customer service that will give them an edge to secure long term customer loyalty.

For insurers to create meaningful customer relationships that encourage long-term loyalty, they need to better understand three key areas surrounding customers’ current needs and preferences:

Insurers aren’t providing experiences to promote loyalty

When it comes to insurer satisfaction, there’s still room for improvement. Thirty-five percent of consumers report being only somewhat satisfied, with six percent either responding they are not very satisfied or not satisfied at all. Additionally, when asked when the last time an agent proactively reached out to them within the past year, nearly 40 percent of respondents said they had not or they didn’t remember. And when insurers do reach out, they’re not providing personalized experiences: more than half (53 percent) of respondents said their insurers only somewhat know their history and preferences. With a lack of personalized service and customer knowledge, there are no factors besides price motivating customers to remain loyal to their insurers.  

Consumers are ready for advancements in customer experience

As buying habits and customer expectations shift, insurers need to evolve to accommodate these changing needs. And consumers believe their insurers can do it: 91 percent of respondents feel insurance companies can be innovative and cutting edge when it comes to their use of technology for better customer experiences. Many are also willing to share more data about themselves if it means better pricing and service, including auto mileage trackers (33 percent), smart home devices like doorbells and cameras (26 percent), and wellness incentives (22 percent).

Additionally, buying habits are seeing a generational shift when it comes to the use of technology: when asked how they buy their insurance products, 40 percent of 18-24 year olds buy online only, as opposed to only 19 percent of those 65 and up. It’s critical that insurers have the right technology in place to accommodate and provide better experiences for all consumers, particularly new generations of buyers.

But don’t forget about the basics

Despite this, the human element still remains a top priority – when ranking preferred methods of communication with insurers, phone calls were ranked first (60 percent), followed by email (43 percent), and in person (39 percent). The basic fundamentals of service still remain the same: the most important element of good customer service is quick resolution (42 percent), followed by personalized experience (28 percent). Ranking among the top reasons for bad experiences are long wait times (37 percent) and the issue not being resolved after first contact (23 percent).

Insurers are doing well enough, but if they want to keep their customers in a competitive and fickle market, they need to do more. To learn about how insurers can create meaningful customer relationships, visit Pega at booth 819 at InsureTech Connect from October 2 – 3, 2018 in Las Vegas.

Quotes and Commentary

“In such a price-driven industry, insurers need to look at ways to not only keep costs down, but also to give customers a reason to be loyal so they don’t just chase the lowest quote,” said Jim Ryan, vice president and industry market leader, insurance, Pegasystems. “Insurers require AI-powered technology to quickly identify and respond to key engagement opportunities, while also providing the right channels of communication for multi-generational customers. By offering better, more proactive, and innovative service, insurers can create lifelong customers, while becoming a more attractive option for new customers.”

About Pegasystems
Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy and easily extend and change applications to meet strategic business needs. Over its 35-year history, Pega has delivered award-winning capabilities in CRM and digital process automation (DPA), powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results. For more information on Pegasystems (NASDAQ: PEGA) visit

Press Contact:
Ilena Ryan
Pegasystems Inc.       

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South Central Pennsylvania Educators Prepare Middle School Students for 21st Century Careers Through Creative Computational Thinking Initiative

NEW OXFORD, Pa. and NEW YORK, Oct. 2, 2018 /PRNewswire/ — Tata Consultancy Services, (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organization, and Discovery Education, the leading provider of digital education content and professional development for K-12 classrooms, have announced the South Central Pennsylvania launch of their Ignite My Future in School (IMFIS) program.

The program will provide a select group of middle school educators from South Central Pennsylvania – including host Lincoln Intermediate Unit 12 – with the opportunity to participate in Ignite My Future in School’s Day of Discovery. During this day of professional development training, local educators will connect with TCS and Discovery Education’s curriculum experts to learn about the program, understand its purpose and develop innovative strategies for integrating these new resources into classroom instruction.

Much like critical thinking, computational thinking equips learners with essential skills for solving complex problems to find innovative solutions through skills such as collecting and analyzing data, modeling solutions, or applying algorithmic thinking. Ignite My Future in School combines the best of digital content, lesson plans, career vignettes, and professional learning to help teachers prepare their students for careers of the future. The initiative offers educators instructional resources and year-round curriculum support to ensure that computational thinking is embedded into core subjects such as math, sciences, arts, and social studies. This interdisciplinary approach helps students to obtain the necessary skills required for 21st century careers across all industries. Through this program, over 3,000 students in South Central Pennsylvania will receive computational thinking instruction embedded into their core subjects.

Pennsylvania currently has 19,852 open computing jobs and averages less than 3,000 computer science graduates annually. Ignite My Future in School hopes to bridge the gap by developing relevant skills for future job opportunities in the new digital economy, including Artificial Intelligence, machine learning and the Internet of Things (IoT).

“These brilliant teachers are the catalysts stimulating learning in today’s youth. Through this program our goal is to provide each educator with the skills and resources needed to help bring computational thinking to life in their classrooms,” said Balaji Ganapathy, Head of Workforce Effectiveness, TCS. “Ignite My Future in School gives teachers a one of a kind professional learning experience, enabling them to connect their curriculum to real-world applications, which enriches and strengthens their teaching and brings relevance and context to every core subject.”

On a national level, Ignite My Future in School has a goal of engaging 20,000 teachers and one million U.S. students by 2021. As a first step towards this objective, TCS and Discovery Education have partnered with U.S. school districts in the Washington, D.C. area, Georgia, New York, North Carolina, Pennsylvania, Texas, Michigan and Wisconsin as early adopters and launch sites of this transdisciplinary approach. Since launching in 2017, IMFIS has provided training materials valued at more than $2 million and engaged over 185,000 students and 3,300 educators in all 50 states. To learn more about Ignite My Future in School, go to

About Tata Consultancy Services Ltd (TCS):
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, cognitive powered, integrated portfolio of IT, Business & Technology Services, and engineering. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India’s largest multinational business group, TCS has more than 400,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $19.09 billion for year ended March 31, 2018 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS’ proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at

To stay up-to-date on TCS news in North America, follow @TCS_NA. For TCS global news, follow @TCS_News.

About Discovery Education:
As the global leader in standards-based digital content for K-12 classrooms worldwide, Discovery Education is transforming teaching and learning with award-winning digital textbooks, multimedia content, professional learning, and the largest professional learning community of its kind. Serving 4.5 million educators and over 50 million students, Discovery Education’s services are available in approximately half of U.S. classrooms, 50 percent of all primary schools in the UK, and more than 50 countries around the globe. Inspired by the global media company Discovery, Inc., Discovery Education partners with districts, states, and like-minded organizations to captivate students, empower teachers, and transform classrooms with customized solutions that increase academic achievement. Explore the future of education at Stay connected with Discovery Education on FacebookTwitter and Instagram @DiscoveryEd.

About Lincoln Intermediate Unit 12 (LIU):
The Lincoln Intermediate Unit 12 (LIU) is one of 29 Intermediate Units formed by the Pennsylvania State Legislature in 1971 to provide consultative and advisory support to local school districts. Created to replace the County Office of Superintendent, Intermediate Units provide educational services as needed by the educational community. The LIU is located in New Oxford, Pennsylvania and provides educational services to Adams, Franklin, and York counties in the areas of Adult Education, Nonpublic School Services, Business Services, Migrant and English as a Second Language, Instructional Services, Special Education, Management Services, and Technology Services. The LIU serves local schools and communities, local businesses and nonprofit organizations, all Pennsylvania schools, other Intermediate Units and libraries via statewide programs, and federal, state and local agencies.  Funding sources include state subsidy, government and foundation grants, contributions from districts, and fees for service. The Lincoln Intermediate Unit is governed by a 13-member board of directors comprised of representatives from the 25 component school district regions in Adams, Franklin and York counties.

The STEM program is part of the Educational Services Division of LIU. The Educational Services Division provides quality, customized learning opportunities in response to research and effective practice.  LIU STEM is dedicated to supporting computer science and STEM initiatives across the entire FrAY STEM Ecosystem. LIU STEM is a member of the CS4ALL movement.


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