[24]7.ai Issues Statement on Information Security

Press Releases

Apr 04, 2018

SAN JOSE, Calif., April 4, 2018 /PRNewswire/ — [24]7.ai discovered and contained an incident potentially affecting the online customer payment information of a small number of our client companies, and affected clients have been notified. The incident began on Sept. 26, and was discovered and contained on Oct. 12, 2017. We have notified law enforcement and are cooperating fully to ensure the protection of our clients and their customers’ online safety. We are confident that the platform is secure, and we are working diligently with our clients to determine if any of their customer information was accessed.

[24]7.ai, a global leader in intent-driven customer experience solutions

About [24]7.ai
[24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, the company’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. For more information, visit: http://www.247.ai.

[24]7 and [24]7.ai are trademarks of [24]7.ai, Inc. All other brands, products or service names are or may be trademarks or service marks of their respective owners.

Contact

Ian Bain
VP, Corporate Communications
Ian.bain@247.ai

 

Cision View original content with multimedia:http://www.prnewswire.com/news-releases/247ai-issues-statement-on-information-security-300624659.html

SOURCE [24]7.ai

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